Chick-fil-A

There are two reasons why this location isn’t getting my 5 stars.
First, we asked if on one of the kids meals, could we just get a grilled cheese instead of chicken nuggets. The reason is because one of the kids is a vegetarian. Every Chick Fil A prior had been accommodating. However, the guy behind the counter said that this wasn’t possible. Sucks because that meant the child could eat either fries or a fruit cup for lunch since there are no vegetarian options for kids.
Second, I wish (in a perfect world) that Chick Fil A helped monitor the kids play area. I say this because a child who was a lot bigger than mine kept kicking the kids. I couldn’t see the kid in the tunnel doing it, but my child came out crying twice. The big kid’s mom probably had no idea and I didn’t feel like dealing with confrontation as we all sometimes need a break. I just wish that a third party was there to tell him that he was too big, not being nice, and needed to apologize.
That’s all

Slowest chick fil-​a in Atlanta. At counter 2:30pm, with only 3 other customers, waited for a sandwich with no pickles. Are you kidding me? Took over 15 min. Clean? Yes. Try cleaning out management in the back of the house. The managers seemed to have their thumbs up there you know what running around doing nothing but giving orders to employees.

I’ve only ever been through the drive-​thru here. Their speed is great. And the food taste great, but with every Chick-​fil-​a I am always still hungry at the end of it. That alone drives me crazy. However, the reason I only gave it 3 stars is that this location is very hard to get in and out of on Roswell Rd.

Great and clean place to hang with the kids. We had a delightful and and will certainly return.

Biscuit or burrito? Do they sound anything alike? Didn’t think so. This is the worst Chik-​Fil-​A I’ve ever been to. The lady handed me a burrito smiling bright as ever, knowing that I asked for a biscuit. But here’s what sets it off. As I’m driving I can’t check my bag. So I get to school excited to indulge in my delicious chicken biscuit and BOOM, I see a burrito. Perfect morning, huh?

They did not get my order correct. I got my drinks but ordered a nugget meal with extra fries but got a chicken sandwich. They did not even give me a straw or ask if I wanted any condiments. Got my order corrected but still bad service and still didn’t get my extra fries.

Spent over 10 minutes in the drive thru — what ever happened to pulling forward for an order that takes longer? Idiots in the drive thru are just as guilty as the thoughtless «management» for not seeing i and the problems here. Ironic there is an employee standing at the drive through line taking orders — clueless

Waited for my order for 10 minutes at lunch and still no food. At least they were polite when I asked for a refund. I left and went to another place for lunch. I doubt I’ll be back to this CFA anytime soon.

The only reason for 2 stars is the food quality. This particular location has been fading for months. The drive thru is painfully slow and the orders are almost always incorrect. I have gone inside to return items or correct an order and have been greeted by rude employees who act offended that I want the items that I ordered initially. Most of the employees would rather socialize than help customers. I have tried to contact corporate and the operator with no success. Operator never seems to be on site which could explain a lot of the issues. Anyway, after many great years of 3 – 4 visits a week, we are taking this location out of our weekly rotation. Hope they get it turned around soon. Eat Mor Beef!

As previous mentioned, this chick fil a is one of the slowest fast food restaurants there is. I’ve been through their drive thru multiple times thinking the last times were flukes. But, each time I sit waiting 5 – 10 minutes with only a car or 2 in front of me. It’s chick fil a. Not a complicated menu. Headquarters really should look into the issues at this location. To be in such a great spot, the service really should be a lot faster.

This is by far the worst chick fil la I have ever gone to. As soon as I walked into the restaurant, all of the employees were facing their backs against me. No one greeted me. I waited there for a long time before anyone noticed me and started to take my order. Then they got my order wrong. The girl who took my order just simply put the food down on the counter and didn’t call that it was ready. By the time I got to my food, the food was cold and stale. The place was dirty, and I will never go to this chick fil la again.

We have had problems at this location multiple times. They take too long when they are not busy, ring up orders wrong, and get things mixed up in the bag. My husband brings me lunch every Friday and for three visits they messed up the order. I told him to stop going there.

This Chick-​Fil-​A is not only one of the best I’ve ever been to, but one of the best fast food establishments I’ve ever been to. Went here after class from AiA with a couple of people, and the the lunch crowd was already gathered around the cash registers. There were three cash registers, and they were all open, so the four of us actually got our orders in pretty quickly because the staff was fairly efficient.
The establishment is decently sized, very clean, and has a well-​stocked condiment and napkin section. I see employees constantly refilling and tidying that area up, which is impressive. Our orders came out in a timely manner, and we managed to find one of the last open booths. As we finished our meal, an employee was actually moving around and collecting trash from customers. I really thought that was a surprisingly friendly touch. We deposited our trays to her, and she was very polite.
I will say something about this place, however. If you are lazy and never want to exit your car, you may wait a while at the drive through. On numerous occasions, I have entered the establishment, ordered, and received my food, only to see that by the time I exit, the line has only moved one car. I’ve counted as many as 8 – 15 cars waiting in the drive through, and only one customer ahead of me inside. In other words, as a general rule, it is CONSIDERABLY faster to enter the restaurant rather than wait through the tedious drive through line.

My three siblings and I were getting hungry, so we stopped by at this Chik-​Fil-​A location. As we walked inside the restaurant, it looked pretty nice. We didn’t wait in line for very long, because there weren’t any people in line. I wasn’t ready to order, so I told my siblings to order theirs first. I noticed the staff weren’t taking their job seriously, because they kept on laughing and fooling around. One of them in the kitchen where they prep the food was singing some kind of weird chicken soup song. I thought that was weird and unprofessional. I ordered a chicken noodle soup (medium) and cole slaw (medium). I didn’t feel welcomed like I usually do at other Chik-​Fil-​A restaurants. This place didn’t give me a nice warm welcoming vibe instead I wanted to eat somewhere else. I paid good money to eat here and they treated my siblings and I like we weren’t welcomed.
The chicken noodle soup tasted all right but the temperature was kind of cold. The cole slaw was too sweet.
Overall, I’ve experienced better! I’m never coming back here, again!

In light of recent statements made by Dan Cathy (President and COO of Chick-​fil-​A) that have sparked controversy, I have to admit that I love Chick-​fil-​A. I realize that even the simple act of writing this review may cause some frustration/​anger/​hate from some Unilocalers, so let’s just leave it at that…
After checking out some apartments close by on a Saturday afternoon, my siblings and I decided to stop at this Chick-​fil-​A for a quick lunch. It was around 3 pm, so the lunch rush was obviously over and the restaurant was pretty dead. There were maybe two or three other customers aside from us.
Since it was so quiet, I thought it was odd that there were at least five employees behind the counter. I guess it’s their usual Saturday staff, but they seemed to be joking and playing around instead of focusing on their job. (Perhaps this has something to do with the aforementioned controversy?)
I ordered a Spicy Chicken sandwich (no pickles!) meal with waffle fries and a Diet Dr. Pepper. (I LOVE that Chick-​fil-​A restaurants have Diet Dr. Pepper! My 2^nd favorite drink only after Coke Zero.) The employees were friendly enough and our food was served quickly. However, as snooty as this may sound, I noticed that the employee who handed me my drink didn’t bother to wipe the sides of the cup where soda had spilled over. (Note: They normally DO this! Even most other fast food restaurants do it!) That was the first thing that bugged me.
As we walked around to decide where to sit, we noticed that many of the tables didn’t look clean. They probably hadn’t wiped anything down since that morning. We finally chose a booth table to sit at, but there were crumbs on the seat, too. Annoying.
When we opened up our sandwiches to dig in, we all agreed that it looked like the chicken fillet had gotten flatter/​thinner over the past year or so that we have dined at Chick-​fil-​A. I recall when the Spicy Chicken sandwich was first introduced at Chick-​fil-​A about two years ago, the chicken fillet was LARGE and I was super stuffed by the time I finished. This time around, however, I was disappointed that the size and quality of the chicken seems to have declined. Not cool.
Similar to the dining area, the women’s restroom looked as if it hadn’t been cleaned in HOURS. The trash bin for paper towels was OVERFLOWING. With so many employees during a very quiet time of the day, this was unacceptable. I did, however, appreciate the complimentary mouth wash and tiny disposable cups above the sink.
Overall, this Chick-​fil-​A gets 2.5 stars because it is just not up to par with other Chick-​fil-​A restaurants, especially the awesome ones I’ve gotten used to up in Buford. Hopefully management will become aware of these issues (I highly doubt it was an anomaly) and work to ensure their employees actually do their jobs and at least act like they care.
[Review 222 of 366]

My five star rating is based on the fact that this is a fast food chain, so as far as fast food goes, this is as good as it gets!
I’ve heard the positive buzz about this place since I started traveling south for work a few years ago, but for some reason, have never tried out a Chick-​Fil-​A until now. All those wasted trips south when I could have been enjoying this goodness, what was I thinking???
I tried the simple chicken sandwich which comes on a butter-​toasted bun garnished with pickles. I added mustard myself. They claim to make the original chicken sandwich. While I’m not sure if this is entirely true, I can say that if it is, all those that have come afterwards have failed miserably! The chicken is real, juicy and tasty, I can say enough about how good it is.
I love the waffle fries too, not greasy, nice and crispy and not loaded with salt. I read as well that the chicken nuggets are awesome, so I decided to pig it up and got myself an 8 piece order. I decided to try the Polynesian sauce and the honey barbecue sauce. The Polynesian was forgettable, but the honey barbecue was amazing! I could put this stuff on ice cream and enjoy it!
One neat thing was the fact that they have a person walking around the dining area asking if you’d like a refill on your drink or to remove your tray. A nice little touch I’ve never seen before in a fast food restaurant.
I wish we had this chain in the Northeast, so imagine my excitement when I heard that there is a store located in the Burlington Mall in Burlington, MA. I guess I will be heading to the mall sometime soon to get my fix on.

5 cars sat in the drive-​thru line for 10 minutes, so I expected that when I got up to the window, I would find a flurry of activity and a dining room packed with guests to account for the wait. What did I find? The dining room was essentially empty, and they were moving slow as fucking turtles in there. Way to uphold the Chick-​Fil-​A standards there, guys.
Also, I tried the spicy chicken sandwich, and while it was good (I knew it wouldn’t be BAD), I still prefer the regular Chick-​Fil-​A sandwich over it. And it’s not spicy. It tastes different, but not exactly what I would call spicy different.
I still give it three stars, because, let’s face it: it’s yummy. And I still like Chick-​Fil-​A in general. I was just not impressed with this location at all.