Chili’s Too

Extremely slow experience with marginal service at best. Food was decent, had the salmon. Portions were decent as well. Don’t expect any customizations for the menu. We asked for tomatoes to be removed from our wraps and they would not do it because we were told they were premade… so much for freshness.

These stars go to the cheerful staff. Chili’s food. A port in a storm, when you’re far from home and passing through Atlanta.

Hotlanta!
We stopped by here during a layover and had the worst time.
The hostess took my name down wrong and got mad when I didn’t respond to her YELLING it practically in my face…
Our server was nice but rushed us (gave us our menus and then asked what we wanted to order… we hadn’t even opened them yet!)
Our boneless wings were ice cold.
Just unpleasant.
Ain’t nobody got time for that.

This restaurant was tucked upstairs in the terminal. Either take the escalator or the elevator to get here. It was pretty packed when I got there. Yet I was seated promptly. This was a good place to hang out for a layover. They served common decent beer and most of their menu items looked good. I was pleasantly surprised that the grilled salmon tasted really good. The server was pleasant and attentive even though she was clearly busy attending to a lot of tables.

I had just enough time between flights to get a quick bite, wishing now I had not! I contracted food poisoning! Apx 6 hours later I was throwing up into the vomit bag on the plane. Not a good experience. Projectile vomit and diarrhoea is not what you want to be dealing with when you’re 10K miles above ground.
I’ve tried 4 different phone numbers to call them and let then know, and none are working…
Service was fine.

Fine airport chow.

Welcome to Merica… This us exactly how I felt when I walked into the chilis too in the Atlanta airport. If just come off a 4 hour flight from JFK that was preceded by a 13 hour flight from Accra Ghana. Alls I wanted was some fried cheesy American goodness and this place rocked my world.
I loaded up on food that I’d never ever ever on my diet, had a cold beer and really just got down. My server (bartender) rocked my world with speed and friendliness. Oh, and he told jokes. Great way to be welcomed back home!

Pretty good service for an airport facility. Food was average for chillis. My chicken tenders were a little coldish but overall adequate experience. Less than 15 minute wait at 5 on a Sunday

If you are pressed for time to catch a flight, don’t bother with this place. If, however, you have a decent layover or you got to the airport too early, there are worse ways to kill some time. You really need a full hour, minimum. The place is kind of small and gets very busy with people trying to grab a pre-​flight meal and/​or drink.
I’ve been here a couple of times now, and I’ve noticed that there are far too many people expecting fast-​food type of service. Look. You won’t get that here. Bring your patience and an appetite and chill.
I always go for the Chipotle Crispy Chicken Tenders (I think that’s what they are called). I love those damn things.

Was able to get seated and the food was good. Just like you’d expect from Chili’s!

This place is crazy. It’s small, crowded, and, obviously, popular because the line seemed like it never went down (though, I know it did because I got seated) and the wait was horrible. Once I finally was able to get a small table for two with high chairs amidst the rest of the cramped tables, I ordered a regular margarita, chips, salsa, queso, and cheesecake while my coworker shared and ordered a soup or chili (can’t remember which).
This place is just so tight (as in lack of space not awesome).

Easily the worst dining experience we’ve ever had. It might have just been an off day but let me tell you from greet to seat to eat it was one issue after another.
The service was slow and unfriendly. The food was cold and overcooked. If you can avoid this place, do it. Unless of course you have 3 hours to kill waiting for your meal in-​between flights.
Robert Pfeifer

Bleh. My flight was delayed, and kept getting delayed further, and I wanted an adult beverage and meal before my flight, without leaving Concourse A. The Sam Adams place was packed, and had football going, and the Heineken Grill & Bar was super smoky, so I wandered to Chili’s Too, up the escalator.
As a single traveler, I got seated right away. Large parties… had a significant wait. Service was a little speedier than you’d get at a standard casual dining chain, but I wouldn’t put your name down for a table if they’re making last call for your flight.
I got the Quesadilla Explosion Salad, which came with cheese quesadillas. The quesadillas were a bad combination of greasy and bland. The salad was okay, but anything with black beans, corn, and tortilla strips deserves something other than Italian dressing. (I didn’t see a list of options, but I’m not saying it wasn’t there, either. At any rate, the default should be spicy ranch or ranch.)
I got a Patron Pomegranate margarita. It was tasty, and strong, which it better be, for $ 12.99. Though if I’d known my flight would be delayed another hour, I would have had a second. It’s probably a good thing I didn’t, as the entry area is at the top of an escalator, and there was getting to be a bit of a crowd, and since you could see my little table while riding up the escalator, and from the waiting area, I probably wouldn’t have been too popular.

The food is what you would expect from Chili’s. The service here is poor. Expect to wait a bit before seeing a server, and after you order, don’t expect any attention but them bringing your food or check. Most of the time the server is too busy to come back.
Don’t come here if your expecting to eat and run quickly.

Ordered from the breakfast menu an item with major modifications. So happy to report the item was served exactly as ordered. The taste was acceptable as well.
Now, you should know – you may receive service with attitude here. I’m not sure if this is service ATL style, or just a pocket of rudeness or someone had a fight with the bf before work, but at any rate, not cool.
I would have to say this type of service is becoming a trend in ATL. I’m wondering if this is something I should expect?

Starving and it was the «healthiest» option of real food offered in that terminal. With out 30 minutes before boarding, I come to Chili’s too. The menu sucked so I ordered a side ceasar salad. It took like 10 minutes + for my salad! How long that it take to make a freaking salad?!
I also bought a bottle of water which is the same price as my salad. –_​_​–
The salad came with two little containers of dressing which was the only nice thing about this experience. A lot of the lettuce looked like it was rotting… The croutons were super hard.
The only person working this area was gone for at least 5 minutes leaving people waiting to be helped.

The menu is limited and even worse than an actual chili’s. One item a vegetarian could eat, one a pescatarian could eat. No bueno. I paid $ 9 for some spinach and artichoke dip. Yikes.
Bartender was chill though. He totally upsold me on the olé «would you like a shot for just three dollars with that beer?» Then when the three dollar liquor sucked, I even splurged on some Knob Creek. That bastard salesman!

I’m not even sure where to begin…
Sure, this is an airport location, but it’s not designed to be in an airport. All of the seating is the same as a regular Chili’s, so there’s no where to put your luggage but in the main walkways.
We stopped in at 9am and were thrilled we could order breakfast! Who knew it would take so long to get our food? The two girls who sat directly across the aisle from us were seated, ordered, ate, paid, and left between the time we placed our order and got our food. The main difference: they ordered their food to-​go and then ate it at the table. If you choose to eat here and don’t have hours to wait, do what these girls did.
The man behind us stood up four times looking for anyone to help him, as all he wanted was hot coffee.
Two families at different times sat in a table across the aisle from us, waited for a while, and then left after a waiter/​waitress never stopped by to take a drink order.
I say all this realizing that you may think the Chili’s in the Atlanta airport was busy at 9am, but I assure you it was not. I was able to count 28 tables from where I was sitting and I only ever saw 4 waitresses. Of the 28 tables, 7 were occupied by one or two people, 1 had four people, the rest were vacant.
For those who are interested, I had the breakfast tacos, which were two tortillas with a heaping mound of scrambled eggs in each taco and shredded cheese. They also give you a side of salsa. My husband ordered a breakfast platter with eggs, hash browns, bacon, etc.
Overall, the experience wasn’t worth the decent yet overpriced airport food. We would have rather gone somewhere else in the airport that had similar-​tasting food with infinitely better service. Heck, I would have preferred to go to Starbucks to get an overpriced croissant and a coffee… at least you get the items you order within 5 minutes.

For an airport location, this isn’t a bad Chili’s. I’ve only been here once and it was pretty crowded, but service was friendly and pretty fast, all things considering. If you’re in a hurry, ordering to-​go is probably a better option. The food is standard Chili’s fare, but a limited menu. My egg rolls were great.
ATL is enormous and there’s probably better options somewhere, but for a quick bite and if you’re addicted to Southwestern egg rolls like me, it’s not a bad place to stop.

I’m not too picky when it comes to airport restaurants, but I will not be coming back to this place the next time I’m in Atlanta.
For one thing, the place is way too crowded — it was hard to get my mom’s wheelchair through to the table. The menu is so small that I ordered the only non-​greasy thing I could find on there — a side caesar salad. My mom and I split an order of chips and salsa, and those were admittedly good. But my salad had old lettuce in it, rendering about a third of it inedible. And perhaps worst of all, our waiter would not have any eye contact whatsoever. It was like he made a point to NOT look at us when taking our orders… he was always looking elsewhere in the restaurant. I know they’re busy, but at least look at us when you’re talking to us. It was unnerving.
If you have the time to sit down and eat somehwere in this airport, go to SweetWater Draft House, not here.