Michaels

If you are used to the wal-​mart sized Michaels locations typical in suburban areas, then you will be severely disappointed in this location.
The store is cramped, disorganized, and lacking a lot of the treasures one would usually find in the large craft stores.
What they DO have a hefty supply of is holiday (not just Christmas, but whatever holiday happens to be approaching) items– décor, crafts, baking supplies, etc. When you want to stock up on Halloween/​Valentines/​Easter/​Presidents Day/​Chaunnukah decorations– just visit this Michaels a few days after the holiday and your need will be met with an abundance of 70% off items.
The staff, albeit friendly, always address customers at a pace that says «Did you know that humans are living to be 300, these days?», stopping halfway through checkout to crack a joke at a coworker across the store, or pausing for several minutes in order to straighten up a display of floral décor while walking you to a product.

We had heard that Michaels was a cheaper, reliable place to get things framed. We had an antique map and an oil on canvas matted and framed and a poster mounted. Overall their work was careless and overpriced. Every time I see these things hanging in my house I get angry. We should have them redone but after paying so much to Michaels the first time, it’s a tough pill to swallow. There are bubbles in the canvas painting and the map isn’t even flat. AVOID their framing services at all costs!

Very rude manager! Not accommodating or helpful! Doesn’t seem to care about his customers.

Awesome selection of beads, crafts, wedding, painting, yarn, whatever your niche is, Michaels has your supplies. Never a disappointment. Sign up on line and provide your email for great coupons every week.40−50% off. This particular store is very organized and clean, bathroom was immaculate.

First I have to confess. I am not an art & craft person. I hate art & craft anything, hmm. is origami considered art & craft? If yes, then maybe just not origami. Another confession. When I was in school, my mom basically helped me with my art & craft work when I brought them home to complete. I could never paint or sew properly.
So what does a person who hates art & craft will even bother to come to Michaels and even award this place a 4 stars? The former reason, that’s a story for another time. So why the 4 stars review?
An art & craft store is the least favorite place I like to go. However, I have to give to this store, they have the nicest staffs around. Every one was friendly and helpful during all the many occasions I was there. Every single time, help would be offered and that was always appreciated. I could never find anything there. It is like a maze, the enormous amount of merchandise just too much for me. Oh yeah, Michaels is like Home Depot for me. Overwhelming! And smells funky too!
I believe the store could be more organized and there should be more or better signs. Perhaps they can be like the library and have a system that categorized the many merchandise. So far Michaels has stock of everything needed, never leave empty handed, just a lot poorer.

Let me start by saying, I’m typically a Michaels fan, but you should avoid this location at all costs. Keep driving and find the next nearest one. That’s what I will be doing from now on.
Each and every time I have come to this location, they have not had what I was looking for. I understand that they are a small store compared to others but what warrants my 1 star review is the customer service you receive (or don’t receive) at this location. Every sales person I have ever asked for help is not helpful, does not care what I’m really asking and is just down right rude. The check out lines always seem to be long with one or two cashiers working and the cashiers are ruder than the people on the sales floor.

This place is always out of stock. They do not seem to maintain inventory nor do they ever get new stock. Beyond frustrating to come here. Poor service and disorganized. Would visit another michaels if you have the option

Bunch of cool stuff in here. Even for guys. I’m a big kid sometimes so I like checking out the model kits. They also have a nice framing service in the back, and the employees are usually helpful. I know nothing about arts & crafts but if I tell them what I’m looking to do they will make some nice suggestions.

I’ll be honest, this Michaels has disappointed me every time I’ve set foot inside (three times to be exact). Instead of that little bell that chimes when you enter, there should be the fail sound *womp womp.*
Whether I’ve been in search of cake decorating classes, curtain ties or beads and other crafty-​type stuff, I inevitably emerge empty handed and with a more negative view of this Michaels in particular.
I love other Michaels store, just not this one. It’s smaller than most, extremely cramped and it doesn’t carry the selection of stuff I’m looking for. This Michaels contains the regular stuff you expect: scrapbooking accoutrements galore, fake flowers, yarn, needlepoint books, DIY boxes, a smattering of picture frames, some art pens & pencils, paint & paper, cookie decorating kits, random goo-​gaws, and 170 different crafting magazines you never knew existed, but it’s still just so-​so. Whatever I’m looking for, this store just doesn’t carry or is perpetually out of.
Ah well, Michaels, at least you know you’ll stay in this location since there’s no Hobby Lobby nearby to drive you out of business.

«A-​ok.» Still, I’m tired of shops with merchandise featuring Duck Dynasty.

So strange to be in a branch this small! (Talk about Prime RealEstate!) I kept looking past the end of the aisle wondering where was the remainder of the store? No staff anywhere to be seen on the floor. Very narrow aisles, barely big enough to get a cart through! Somewhat claustrophobic feeling. I would seriously hate to be in here should a fire break out! At least in the Sat that I went they had 6 cashiers working, although the lines where still 4 person deep on each of them! There are better branches in Atlanta. Next time I will try a larger location.

A Unilocaler I saw earlier mentioned that this store lives or dies based on what neighborhood, state or region it’s in — and I think that’s totally true here. Each time I’ve gone here I’ve had to wait in a nasty register line, and the folks were not trained well. still, this store has pretty reliable framing services and, well, lots of that artsy crap I love.

I’d give this place zero stars if I could. Not only is this place strangely laid out and lacking aisle markers, but you should also forget about getting any assistance at all. Seriously they should just terminate all their helpless, unwilling employees and make the entire joint self-​serve.
I think the cherry on top was when I tried using a digital coupon via retailmenot and the cashier merely widened her bug eyes and made hand gesture at me to make the barcode larger. Hello, do you know how to open your mouth and speak?
Rude and unfriendly, I’ll be supporting another craft store for my future needs. I suggest you do, too.

Bad incident has left a bad taste in my mouth, so I’ll be shopping elsewhere from now on. Too bad; I did a lot of biz here.
Tried to make a return a couple of weeks before Christmas. Yes, I had my receipt. However, I’d lost my credit card a few days before, and I was told to «hang onto the stuff» until I got my credit card reissued. Store policy won’t give cash back. I wasn’t offered store credit, not even at sale price.
Didn’t get new card until just after Christmas, but waited till after New Year’s to make return. Since the new card has a different account number, I was refused a refund, and only offered store credit. No exceptions to the return policy. Wouldn’t you know, everything I had bought had gone on sale after I bought it, and the lot that I paid $ 40 initially was only worth $.40. Yes, forty cents. The cashier wouldn’t get the manager, and just kinda shrugged with a «sorry about your luck» look and went on to the next customer.
Why didn’t I insist upon speaking with Mystery Manager at the time? I would’ve ripped him a new one on the spot. Instead I left with my 40 yards of teal blue crap and my dignity. For 40 cents, y’all can kiss my big yellow @$$.

It’s like a post-​atomic war zone yarn/​beading/​craft/​tchotchke/​scrapbook/​framing store. Seriously one of the worst organized places I have ever been, with an indeterminate mix of junk and craft supplies stacked literally from floor to ceiling. However, if you’re a crafter of any kind, I wholeheartedly recommend downloading their new iPhone app which lets you have a perpetual supply of 40% off coupons digitally, no clipping required. Additionally, if you sign up for their free Michaels rewards card, you’ll get 20% off your entire next purchase, and 20% off the month of your birthday. While Hobby Lobby, Joann’s, and Hancock’s have them beat in service and organization, Michael’s is way ahead in savings!

I’m stuck between Michaels and a hard place when it comes to materials needed for my upcoming wedding. Seeing as how we live so far in-​town, we really don’t have that many options for craft stores with the materials I need. We have used Paper Source in Virginia Highlands for a few of our needs, but this place does have them beat with overall craft supply levels, but not by much.
I’ve been in here twice now for a variety of things including craft wire, wire cutters, paper, calligraphy pens, glitter, table confetti, wooden stands, clothes pins, flowers, paper punches, ribbons, decals, and even flower girl petals. I’ve left with much more then just those things, but hell, that’s a craft store for you. I get so much inspiration in here.
My problem with this place doesn’t stem from my lack of will-​power to stick to the shopping list, but more that they had only about half of said shopping list in stock. How in the world are you a CRAFT SUPPLY STORE and you don’t have wire cutters, clothes pins, or white ribbon? A lot of the paper I was interested in was sold out as well. When I asked an employee if there was another section where wire cutters might be she said there was no other place and more would come in Friday (it was Monday.) Did they really sell out of all that stuff in one weekend? I ended up walking down random aisles and I found an alternative wire cutter after the employee said it didn’t exist.
The store is small and the aisles are narrow. Their inventory supply has been abysmal both times I’ve been in there. When asking for help from an employee none have taken me directly to the item in question; they seemed just as lost as me. I’m sticking with 3 stars, not 2, because for those people living in-​town this place satisfies a need.

A Michaels is a Michaels… there’s not much difference in them.
My only issue with this one its the tiiiiiiiight aisle space. Small, narrow, annoying. Feels like you’re in some type of arts and craft makeshift basement.
Besides that there selection is decent.

This place is a dump. Small, narrow aisles. Bad lighting. Crap falling out of bins all over the place. Most importantly, a bad yarn section.
I brought my grandmother here so she could pick up some more knitting material. We were in the yarn aisle for 20 minutes. Some of that I can attribute to her inability to make a color decision, but I’m pretty sure it would have been a better experience if everything wasn’t thrown around and they had better products. She scoffed at the signs talking about «bulk pricing.» Apparently they were just larger rolls for about the same price.
Kudos to the friendly cashier who let her reuse the 50% off coupon that the lady in front of us used. Sad face for the knotted up yarn we ended up with. My grandmother spent hours (yes, hours) untangling that cheap, messy web. Was it worth $ 1.50? Not to me, but she makes stuff for a hospital charity shop and feels it’s worth the trouble.

WHOOO HOOOO…
JACKPOT…CHA CHING… CHA CHING…
So…since Im a god-​mother of at least 3 kids now, I decide to make Easter Baskets this year… and my daughter is turning 25 this year, so Im going to make a from beginning to now scrapbook commerating her years…
I go into Michales and not only do they have Easter Baskets for 40%off. They also have scarpbooks for 40%off. I got an email coupon for 50% off one item… so that made it even better, and even better because I didnt have to use the coupon for a regulary priced item.
AS usual, the staff was missing in action until you got to a register… but since I knew what I was looking for I really didnt need any help. There was one basket up high on a shelf that I would have liked, but didnt have the time to hunt someone down, wait until they got a ladder and then pushed it to the back of the store.
WHOOOO HOOOOO… CHA CHING!!!

Caveat: This review primarily addresses the knitting stuff.
This Michael’s almost always has a decent needle selection, though you’re not going to find small-​gauge DPNs or Denise interchangeable needle sets.
The yarn selection is also passable for a big box store. With the demise of Lion Wool, the selection is now overwhelmingly acrylic, though they still have Paton’s worsted in random colors. They also carry that new Lion Fisherman’s Wool with which you can carry out weird Kool-​Aid dyeing experiments.
They also have multiple brands of cheapo sock yarn, which of course does not count as stash.
Oh yeah, they also have nice little blank notecards in the dollar bin.