Post Collier Hills

Excellent apartment community. Me and my family thoroughly enjoyed our stay here for nearly 2.5 years. Moved out recently because bought a new home. For any maintenance issue the staff respond very promptly and the issue is resolved quickly. Strongly recommend this apartment community.

I lived in this community for almost 2 years. The apartments themselves are okay. Post is currently renovating most of the apartments to add wood flooring, granite countertops, and stainless steel appliance, among other upgraded finishes. Despite the upgrades, the property still shows its age. From the popcorn ceilings, to the dated cabinets, to the archaic (and useless) sound systems, this property is definitely not top-​of-​the-​line (despite the top-​of-​the-​line rent). For most of my time living here, I was reasonably pleased. That ended when I tried to utilize the Post Preferred Employer Program (PEP) to terminate my lease. With PEP, you can terminate your lease without penalty if you are moving to another city with one of Post’s Preferred Employers. Such was my situation: I accepted a position with a Preferred Employer in Washington, DC and sought to terminate my lease early. Despite my request being fully compliant with the PEP clause in the lease, Post denied my request. In denying my request, they cited language on their website, which is not in the lease and thus not a valid denial reason. Ultimately, I had to retain counsel in order to preserve my contractual right to terminate the lease without penalty. The entire experience has been a nightmare. Before this experience, I had the utmost respect for Post. They have been in Atlanta a long time (my parents lived in a Post Property while in college in the 1980s and loved them) and have a great reputation. However, the way Post handled this situation is shameful. Such a well-​respected company should live up to the promises it makes (promises it makes in writing in its leases) and not try to intimidate residents into submission. Prospective residents should exercise caution if they think they might need to utilize the PEP program benefits. Setting aside the PEP issue, you can certainly find nicer apartments for comparable rent in the surrounding area, which seems to be undergoing an apartment building boom.

If you are looking for an apartment, the first caution I would give to you is that Post Collier Hills has been around for quite a few years and as of 6÷21÷2014, it only has 1 other review of the property.
I’ve been a resident at Post Collier Hills since 2012 and I can tell you from experience that looks can certainly be deceiving. While it is true, Post Collier Hills has absolutely gorgeous landscaping, what the plethora of lush foliage hides behind its branches are an unfriendly staff and poor maintenance practices, and an unsafe property.
Unsafe Property: When I first visited the property one of the communities biggest selling points was the on duty police office who «patrolled» the property. This was a big thing, as the property is in the middle of Atlanta. This proved to be untrue as in the time I’ve been here I’ve never seen a police officer on the property (however when you visit the property you will still see a vacant «guard shack» at the front office.) Since we have lived at this property Post has experienced 5 auto break ins that they’ve had to alert the residents about.
Packages: Unlike most offices that protect your packages in a private room that only staff can access, Post Collier Hills simply puts your packages in a room that is accessed with a keycard. The catch? Every resident has a key card that access this room and the room is located behind the office. Last Christmas, the office experienced a rash of theft in which residents had packages stolen from the package room. Of course, if you complained about the lackadaisical security and care given to your personal property you were greeted with the customary Post Collier Hills refrain «We are not liable».
Poor Maintenance Practices: While I must concede that Post Collier Hills has some of the most beautiful landscaping I’ve seen in Atlanta, its subsequent upkeep leaves a bit to be desired. In the summer, as with all apartments and homes in the city, residents experience an influx of insects. The problem with Post is that they rarely have apartments serviced by extermination technicians. Last summer I put in a request to get my apartment treated for the large german cockroaches that roamed the halls in June. This request was never addressed.
Gates: Post Collier Hills is a gated community. The only problem with this is how often the gates are broken. On two separate weekday mornings both exits out of the property were broken, leaving many to have to make a dreaded call to work, providing a nearly unbelievable reason as to why you can’t get to work on time.
The Staff: The office staff is quite easily the worst part of the Post Collier Hills experience. Never have a met an assortment of people who will go so far out of their way to do so little for their residents. Phones are routinely never answered, unless they need to contact you of course. Problems are rarely attended to. Last year my wife and I lived above a young guy who used his apartment as a recording studio, when the noise got so bad it rattled our windows at 10pm at night I placed a call to the office the next morning. The office’s reply was simply «I doubt it was that loud» and «If it’s THAT disruptive then call the cops».
I can’t deny that they have a beautifully landscaped property with a wonderful pool area. If those are your biggest selling points, then by all means, give Post a try. If you are looking for a little more for the high rent you will pay, I’d suggest trying elsewhere, as I will once my lease has ended.

Its really clean here. have a really nice complex i would recommend to other even thou i don’t live here and doing my 8 hour shift and headed home. and there’s light all over to light up the complex at night.