Solstice Sunglasses

I cannot complement Latoya, Brittany and Eric enough. I hosted an event for clients this evening and everything was perfect. They were all incredibly knowledgable, helpful and professional. I would recommend hosting a client event there or even just shopping for yourself. I will be back next time I am in town! Thank you!

This is a funny sort of story. I got a new pair of sunglasses for my birthday from my mom; really cute Kate Spade ones.
However, when I put them on a few weeks ago, I noticed they were sitting crooked on my nose. Was my face suddenly crooked? Were my ears misaligned? Nope. All my other sunglasses still sat straight. Must be the glasses then. What to do?
After a short discussion with my mom (glasses expert of the family), I ended up at Solstice Sunglass Boutique inside Lenox Mall telling my tale of woe and showing off my skewed frames. The guy working behind the counter, Sean, took one look at me, told me to take them off and they disappeared behind the counter into a magic box while I waited.
A few minutes later he called me back over (I’d obviously been browsing their large selection of other designer frames: Way Farers, Prada, Ray Ban, etc.), made a couple of magic twists to the now warm and malleable frames, and had me try them on.
Lo and behold the glasses sat straight! Hurray and success! And he said if I ever needed an extra adjustment, to just come back at any time — no charge. That’s a pretty sweet story of success in my book.
Thanks a lot Solstice — you and your excellent customer service rock!
Note: One word of advice, if you want a free glasses adjustment, make sure to tell them you got the glasses from the store (even if you didn’t).