Jiffy Lube

Had a great experience today at Jiffy Lube. Wish I could say I had an oil change but my car died right as I pulled up to the shop door. The guys tried their best to get my car started. After unsuccessful attempts they pushed my car to a parking spot and let me wait inside, charging my phone while I waited for a tow truck.
I choose this Jiffy lube for the great oil change price, but really feel the guys here make this shop a five star.

Terrible and untrustworthy place to go if you’re having them even just glance at your car. The manager their is an extremely rude person who lied about being the one to work on my mom’s car when the jiffy lube employees damaged the transmission by over filling it. Went back and the ID number wasn’t even hers, not to mention I watched the people who worked on it and they were clearly not female and looked like children. Their machines are all out of date, they aren’t even macanics before they get the job, and the so called discount they give you isn’t even a discount. They give it to everyone and it’s still over priced. I recommend ANYWHERE else and if you live near an Oil Can Henry’s, they are much better and more reasonably priced compared to all jiffy lubes. I had a friend who worked at 6 different jiffy lubes for a couple of years and he always warned me to be careful and told me he wouldn’t even take his car to them and he received «free» oil changes which he was very clear on they even over charge their employees. This location is the worst of them all and only do well because they hassle people into good reviews by making them feel like they got the quality service when they’re truely do not and soon come to find out.

Amazing service! I got right in. The lady walked through everything with me about what services I needed on my car, then walked me to the lobby herself and offered to get me water or coffee. I barely sat down, it seemed, when she was already back saying it was time to check out. She opened the door for me and then we went through the post check out. Then she walked me to my car and opened the car door for me. There was no grease left all over like some places and it had been vacuumed clean. This is definitely my new place to get an oil change.

Hand down, this is the best Jiffy Lube I ever had the pleasure of doing business with. I have had multiple encounters with this business at this location and I have never once had a bad experience. The staff is always very professional and knowledgable about cars and their inner workings. I had to take my Buick Century 2001 in for servicing earlier today and they were able to resolve some serious mechanical errors that other mechanics couldn’t even diagnose! The employees here made what could have been a stressful experience, a very soothing one. They were also very helpful in reducing the price of the services and never tried to up sell me on things I didn’t really need. If they can’t service something themselves then they will direct you to nearby businesses i. e Kelly’s, O’ Reilly’s, etc. that can better assist. I would like to personally thank Rosemary and James for their excellent customer service, professionalism, and for going above and beyond. You guys rock!

Had the most awesome experience at jiffy lube in Auburn today! David was very knowledgeable and friendly and gave me a $ 15 discount on my bill of $ 125.been comeing to this jiffy lube for years, but today was definitely the best service ever! Thank you so much David!
Elayne Meryl Dobbis

Excellent service and fastest oil change ever. Every staff member was friendly and outgoing. No pressure for add on services which was a relief. I left with a print out of recommended services which was really helpful. I look forwars to taking my husbands vehicle in next week.

I generally avoid places like jiffy lube because they try to up sale you on everything but I was pleasantly surprised by this location. I told them what I wanted, they offered other services but didn’t pressure me when I declined them. I am not sure about other locations but this one was great! The staff is friendly and helpful!

Best service ever!
Customer service was excellent!
David was really informative, helpful and friendly will definitely be coming back.
Very fast service too, I was in and out in 20minutes.
Thanks guys, hope your boss recognizes that he has hard working employees.
Merry christmas .
Sincerely from a satisfied costumer.

Sorry but if I could give you a letter grade it would be «J» for jerking my daughter around. She brought her car in and you were the only guys with the right tool to open up the transmission. You told her you would help her. Yeah, right! You helped her empty half her bank account by talking her into services she didn’t need! She spent $ 167 to find out what she already knew — she had a transmission problem! Wow! Oh, and thanks for rotating the tires and changing the oil for a freaking $ 167.00 — you rip off artists!

Went here for an oil change today at about 10 am. They were friendly, informative, patient and not to mention fast. I liked that they were fast but thorough. These guys deserve all 5 stars. I hate that I did not get the guys name that talked to me but hopefully the owner gets this tracks down the group of guys and gives them a pat on the back for a job well down. (or a nice Christmas present) Also aside from the service they did for me, they were very nice to another lady that had something stuck in the bottom of her car.

Fiancé came here for an oil change today and Kreston was really friendly and helpful. He assured us on how the car was running and other stuff that needed to be serviced in the near future as well as educate us on these things. But unfortunately today we only had time to do an oil change and air filter renewal. It was also very quick so didn’t have to wait long at all and my plans are still on schedule :)

Came here today for an oil change. Was super speedy, and the customer service was friendly and helpful. Couldn’t ask for more.

I came in on a Friday afternoon this pass week the service was great, David was a big help on the services he provided on my car. This was my first visit and I will be back.

Total bait and switch. Did not want to sell me advertised 29.99 oil change. Threatened to take the car somewhere else and then they did it. Bad feeling about coming here.

I was in the RARE mood to get my oil changed… Yes I was about 4k miles overdue. I hate car maintenance but I’m trying to get better! I decided on the spur of the moment to stop by today and they were able to take me immediately. They asked me about 20 questions regarding different types of oil, recommended services, etc. Half of them I had no clue what they were talking about and felt like I was being given a little sales pitch. Ended up getting the premium oil change and splurged for a tire rotation since I had no clue how long it had last been and probably needed a good checkup on all my fluids and stuff. Left paying $ 65, more than I initially thought I’d pay but in hindsight not bad since I was way overdue! I was in and out in 20 minutes! Will come back!

I would have to agree with the guy above me. They went way over the line and charged me $ 130 for a simple oil change with NO EXTRAS (air filter, etc). The guy who worked on my car for some reason didn’t know the difference between a Honda Element and Pilot. On top of things, they forgot to add the millage sticker and to vacuum (not too concerned). Even though it may have been a busy day for them, at least check things over!!!
I WOULD NOT RECOMMEND GOING HERE

Friendly, quick service. Always ask for the $ 10 discount, they usually give it to you.