Pho Grill

My favorite phở place, some of the staff is very nice and others not so much but the food is worth it.

Terrible food! The phở and vermicelli bowls are soooooo bad! If you want real phở please go to Vietnamese owned restaurants that actually know how to make Vietnamese food. I haven’t tried the Mongolian stuff but I’m sure it’s just as bad. Do yourself a favor and go across the street to Joy Phở next to albertsons for delicious flavorful phở and better service! DO NOT GO HERE.

This place is alright. It’s close to my work, so I will go here for lunch sometimes. I’ve had both the Mongolian grill and the phở. The Mongolian grill isn’t the tastiest, even with an abundance of sauce, but it’s still Mongolian grill, which is amazing in itself.
The phở is usually good. There was a cute little waitress/​hostess/​server who was quick and nice but she’s not there now. Now there is another woman who is slow but she is nice.
It’s a good lunch spot if you’re in the mood for Asian food.

The owner needs to hire help. The food is decent but the service Is getting worse. They’ve been through 6 or more helpers in the past 6 months. I’m looking for other options. 2 people to totally run the place is rediculous. Get help and maybe pay them a little.

First time in this place. $ 9.99 for all you can eat grill. Topped off my bowl so I didn’t go a second time. Mongolia buffet selection is decent. All the standard veggie options + pork, chicken, beef, bacon, fish, calamari, crab. Mixed it all up with a variety of sauces. Good stuff. Friendly staff although the server/​cashier was busy in the back and didn’t check on the guests very often. I’ll go back though

This had to be the worst experience ever! Walked into a dark and extremely cold place. The vinyl covered booths weren’t even sewn, they were duct taped down! I thought maybe one was broken but they were all looking like badly wrapped presents. Next the «waitess» literally throws menus down. 2 menus for 4 people, nice. Then 30 seconds later comes back and says «what do you want?» We order, 2 phở tai and a vermicelli bowl. Well after at least 20 mins goes by, we’re ready to get out of this place. It was so cold I could almost see my breath. Finally food comes. 1 bowl of soup and 1 bowl of vermicelli noodles. She apparently didn’t hear my order. By this time I couldn’t wait any more, so I grabbed something from the grill, which was just normal. Never another word was spoken from the server after she dropped off the 2 items.
You can’t blame this horrible service because it’s a phở place and that’s what they do. I’ve been to plenty and have had great service. Never again

Terrible service. Sat waiting to take my order for 15 minutes at lunch time. I finally just got up and left. Now I know why this place doesn’t have so many customers.

I really like the grill option for this restaurant. When people order phở and sandwiches they come out looking good. The only thing to watch for is a certain grill cook. He speaks literally no English and won’t always cook the food through. Especially if you choose the rice noodles. He will flip them over once and give them back with no color change and not steaming at all. If the owner cooks then it’s just fine.

Everything looked fresh and place was clean. It did seem like most of the sauces were watered down so I wasnt able to get the same flavor as I usually do at other Mongolian grills. The service was poor. The only time we saw a waitress was to come out and yell at us to only use 1 bowl. Never checked on us or offered a refill of drinks. There is another place I like much better that is equl distance from my house, dont think I will be back.

Don’t eat here. I walked in and the grill was filthy. The rest of the food bar looked terrible. I’m surprised the health department hasn’t shut this place down. There’s cross contamination everywhere in this place as I watched them cook.

It looks like the restaurant may be under different management since a few years ago. I’ve been back several times for both the phở and Mongolian grill. It’s been great each time.
I love the curry sauce you can add to the Mongolian food and the veggies always look fresh. They serve coke products and if you’re in a time crunch, they are usually pretty fast.

If you want terrible service and mediocre food, this is the place to go. Had to grab our own menus while the server was doing dishes and even though seeing people enter, didn’t stop to help us to our seats or our menus. Received our drinks after we had finished our meal and they still tried to charge for the drinks and then were rude when I denied paying for something I didn’t even receive with my meal. There was also a cook on the floor eating while people’s meals hadn’t even gotten to them yet. For 6pm on a Monday, you would think making sure 2 tables had their food and drinks wouldn’t be too much of an issue.
I understand that the service industry is spotty at times, but the lack of organization and direction of the staff is a clear display that this particular restaurant is lacking in proper management.

Horrible service! They forget your order, bring you the wrong dish and the owner is rude. The food is pretty good. It’s just the service that makes this place bad.

IDK why ppl complain. i love this joint. Yes, the service could be bad sometimes but if you worked in a service industry, it does happen even with the nicest places and that it is inevitable. I mean food is great and I know thereare a lot of picky ppl out there but man these seem harsh… well i’m going here whenever I’m on my lunch break though.

there are lots of reviews complaining about service, but that’s pretty standard for phở places. it’s all about the broth. you’re not going to get stellar service.
i will also admit that picking stuff for them to grill and then put into your phở is a little different for me. i didn’t go there. i went with the standard stuffs.
that said… broth was not super flavorful. the fixin’s were fresh and there was an array of condiments at the table. i thought it was a little pricey for the size of a large, too. not great, but it’s the closest phở around.

I’ve eaten here several times, but just the Mongolian Grill. The food isn’t amazing, but it’s pretty good. The service though, is horrible.
We arrived tonight at 8:20pm, and were greeted by the older woman telling us they close in 10 minutes. I said, no, the door says 9pm. She says no, the grill closes at 8:30. Whatever, we dish up some bowls, get them cooked, then sit down at a booth to eat. She came over 5 minutes later and told us we needed to either get another bowl or not eat any more after 8:30. We get more bowls, go up to have it cooked, and the older man at the grill looks just super angry. He gives me my plate and walks away, and I had to ask for rice. This request was met with a glare from him.
We sat back down, and had to flag the older woman (the ONLY server) down to refill our drinks. She never checked on us once aside from telling us when they were closing.
Rude staff, aside from the younger man at the grill.

The service really is ridiculously horrible. It has become a running joke every time we actually sit down to eat there. The lady is overworked and flat-​out rude to customers. I don’t like giving them my money. That said, I probably get take-​out here once a week because the food is good and fairly cheap. The phở is some of the best around, and the grill is a really great value if you pack the bowls. I also really like the Vietnamese chicken sandwich.
Overall: Not the best place to enjoy a meal, but great food for takeout.

There is a new dish called grilled phở. It’s just FANTASTIC. I wish everyone try at least once.
Grilled phở is different than other phở because you can make your own flavor and various different flavor.
From where I live, this place is quite far so I can’t go very often, but if I lived near auburn, I would go there everyday

This place sucks!!! Food was mediocre at best. The service is horrible. I walked in and was mot acknowledged. Then when I sit down this waitress says to me we close in 30minutes. Soooooooo? Eating my food and there was 10 mins still before they closed and she forcibly put down the check tray and said please pay now… WTF? It took alot out of me not to flip that table… bitcch Then she waited anove me to sign the damn thing. I gave her a tip… not. This was horrible and I eat alot of asian food. Never again.

A quiet little restaurant that is not that far from my place.
I took the time to read the reviews of others before I wrote my own review. I noticed that many of the other reviewers do not look like they are older than 30 and I personally believe that if you’re under 30 your still trying to get the taste of all the McDs and BKing food that has been shoved down your throats all your life; and would not know good food if it walked up to them and kicked them in the ass.
That being said, I have had better Mongolian before, but I have shelled out a lot more money for it. This place had a decent amount and variety of ingredients to choose from for the grill. I would have liked to see some seafood for your choice but I am sure that the lack of seafood is what keeps the price reasonable.
There did seem to be a shortness of wait staff but, when my wife politely asked for some of the ingredients to be restocked; both the Gill master and the waitress dove in and restocked everything.
The one thing that I really like about this place is after they grill your food they ask you if you would like some white or brown rice, and they give you several different choices of sauces to have either on the side or all over your dish.
The prices were VERY reasonable. I can take my family of 5 there for under $ 50, including drinks. Try beating that at Old Country Buffet or any of the other Mongolian type Grills.
We will be revisiting this place again soon.