We had a major repair on our Ford engine and the local independent Auto shop we usually use did not have the right tools and maybe not the experience to do the work and advised us to go to the Ford Dealer. Well the first estimate we got from the Ford Dealership in Roseville and Sacramento where in the $ 4500 range and I really believe the Service Agent did not run the numbers correct and only came up with something he thought it may would cost or what they usually charge. So we checked the Ford Dealer in Auburn and the agent there actually mentioned something around $ 3000 and he really spend time to do the estimate. However, the service agent there then told us he is for this kind of work for the next 3 weeks booked out. Bummer, we thought we were out of luck. So I called our local independent auto shop again and told them my story, the guys in the shop there mentioned to contact Quality Auto in Auburn as they are specialized on Ford engines and have all the tools to do open engine surgery as our engine required to repair the timing chain tensioners. The estimate I got from Quality Auto was around $ 2800 and it was printed and very detailed. I was told the final price is really only known once the engine is open and they can be on the high site with their estimate. They decided to squeeze our car in their already tide schedule. The repair took at the end one week as it is a complex work and most likely other jobs had to be done in between. We got twice during that week a callback from the front office staff to let us know how the work was going and the whole dealing with this place was really very professional and customer oriented. When we picked up the car a week later we ended up with $ 2350 as the estimated damage was less then we all expected. The engine runs now better than ever and the long drive from Roseville to this place was worth the ride. While we still had to pay a pretty penny for this quite complex repair it was way less then we got quoted from the local Ford dealerships and most important the work was done well and right the way. So if you have an ailing Ford engine, this place is the place to go. You pay a fair price, but you get high quality work and deal with a friendly staff.
John C.
Évaluation du lieu : 5 Incline Village, NV
What can you say. If you have a Ford this is the place to go! Thanks David at Sierra AAA tow for bringing me here after Auburn Ford proved to be a place NOT to go! Just needed error codes read on truck so we have an idea. Tech asked about 5 questions and said sounds like exhaust sensor. Hooked computer up and said yep. One of ur 4 sensors is off compared to the other three. 30 min later they had part and truck now being fixed. Thx guys. U rock! Auburn ford = bad!