I received a gift certificate for a 1-hour massage. I’d not been here or heard of it before, but I’m thoroughly impressed and would absolutely go back. They gave me a form to fill out(basic info), but also asked about tension/stress/any medical issues. The girl had definitely read the form before I saw her and she asked if there were any areas to avoid/focus on. It was totally relaxing and absolutely professional. PS-I just got a thank you card from them. Awesome business practice.