Two Men and a Truck

Prepare to be ripped off and have your things broken. Also beware of the very rude office staff. The local company is independent so it isn’t regulated by the actual company. So of they break your things (they will) and claim that they didn’t break your things and are not liable then you are just screwed.

If you are military and live on Fort Gordon this is not a good company to use. They charge you from the time they leave their company to the time they get to your house. It took them 1 hour and 45 minutes to get to my house from a 15 minute trip (at least that is what they said). It did not take the manager that long to get my home when the staff got my dresser stuck. You get charged for all this time. They also charge you 30 minutes to get back to their company so my first 2 hours was their travel time. My 2 hour visit turned into 5 hours for 3 dressers, a sectional, a freezer, a king mattress and a large curio cabinet. The workers waste time to make money. I had to stand and watch just to make sure they were busy. It was a very frustrating move and I also had damage done to the housing unit and to my property due to the workers getting my son’s dresser stuck in the stairwell. That move was 11/​19/​2015 and I am still waiting for someone to come and fix the damage to the dresser. The manager said someone would contact me (I am still waiting). It’s funny how they want their money up front «to make sure their is enough money to cover the charges». If it had been their property they would have been upset. They would want their property fixed ASAP, I guess as long as it’s not their property it doesn’t matter. This was the worst experience yet with any moving company.
I don’t think I mentioned that the move was RIGHT ACROSS THE STREET and that I HAD TO CALL THE MILITARY POLICE for bad behavior of one of the staff members.
I was charged 2:15 minutes travel time, only 15 minutes was taken off due to the gate issue per the manager.
It took until January to get my property fixed. Glad to be rid of this company. It is best to read all the reviews before hiring them.

My daughter just used 2 Men and a Truck today. She was moving a living room suite, dining room table and chairs, one bedroom suite, 2 tv’s and approximately 30 boxes of household items. The bed had already been taken apart. It took them 4 hours to load the truck, drive 5 miles to a storage facility and unload into a storage room.
The main gentleman was very hard-​working. His assistant, although a nice guy, seemed to be more interested in soliciting business for his father’s carpet cleaning company and herbal supplement business his girlfriend is in to, than moving furniture. There were several times he would stand around talking while there were boxes and small items he could move by himself.
My daughter and I actually moved alot of the small items ourselves, trying to hurry this move along.
There is no reason why this move took 4 hours! We are very disappointed.

I had an overwhelmingly good experience with these movers. I don’t have cheap fruniture, in fact most of my pieces are right at or over 100 years old and steeped with family history. They carefully moved all of my furniture quickly and safely out of town. If they can move fragile antiques, they can move new pieces just as good. Nothing broke and they even helped me arrange the furniture once we got to the new place.

They charge you 15 minutes for travel time to your house, 15 minutes to do a «walk through» to see what all needs to be moved, 15 minutes to do paperwork. Then 15 minutes at the end to finish the paperwork and 15 minutes travel time back to the office. Of the 2 hour minimum, only 1 hour is moving. One of the guys went into the truck and started talking on the phone for half an hour and counted the time. We decided they should just go since they werent helping and later when we were finishing packing, one of the guys had come back and just walked into our house like it was his own because he did not see us. Please, do not use this company.

Buyer beware. The crew showed up early and billed us for it even though they were not working. An expensive, but small, item went missing during the move. When the manager was made aware of the «disappearance» he recommended I call the police. The police informed me they have had multiple theft complaints with the Augusta Two Men and A Truck. Obviously, I would not use them again.