Bank of the West

It takes a week to get anything done with them…

Okay I have my accounts based at the downtown branch but stopped in here today to make a transfer.
My teller could not recognize my accounts by their given names and made me fill out more paperwork than my home branch does.
Further and worse than that Paul another teller there was helping a drive thru customer while I watched who didn’t have whatever kind of form with her for the transaction. She proceeded to tell him mote details and couldn’t have been more clear but Paul apparently has english as his second language because two other tellers watching had to explain to him 3 times what the customer was saying and he still got her transaction wrong!
Why is BoW hiring tellers who can’t understand English at this branch?
Unacceptable! If you go there avoid Paul if you don’t want your transaction messed up.