Jersey Mike’s Subs

DO NOT EAT HERE. I made that very mistake and I was deathly ill because of it. Unfortunately I was stuck in Aurora for work (sorry for all those who live there) and my co workers wanted to eat here, sure I said lets try it. I mean its a sub shop, how bad can it be. I ordered the Caesar salad wrap. Ok, I’m into it. Tortilla with chicken and your basic caesar salad dressing right? Not exactly, the wrap was semi-​warm (gross) seriously, either make it hot or make it cold. It was slimy, oily, and greasy… and not in the junk fast food satisfaction kinda way. I couldn’t finish it and at the $ 9 dollar price tag I felt I should at least try to finish it. I regret the very thought. I finished my shift and I started getting a pounding headache. Could it have been from a lot of contributing factors? absolutely. However, I do know, when I was riding with my co-​workers on the way back to our office, I was grateful I didn’t have to drive. I literally said nothing the entire ride back. I checked in with my boss and took off. Approx driving two blocks from my office I experience a reversal of fortune. Literally in the middle of downtown, during all the holiday festivities (parade of lights, christmas gatherings etc etc) pulled over chucking up like a highschool prom queen. Seriously aggravating, it took me almost two hours to drive home (I’m probably 15 mins from downtown) I had all I could do to get home and crawl into bed. My husband wasn’t thrilled with me getting home so late, and I wasn’t thrilled reliving my nightmare explaining to him how I got ill in the first place. I reiterate: DO NOT EAT HERE –unless you’re going for the highschool prom queen type thing,

Great sandwiches at a pretty great price! I love getting my sandwich Mike’s way. I’ve never had a problem with any of the employees and my online orders have always been ready when I arrive.

Great subs! Haven’t gone to any other sub place since I’ve been to this place. Join their Shore Points rewards club and Tuesdays are double points.

I wanted to give this place a try since it’s in such a convenient location but I won’t be coming back. The woman who made my sandwich was super rude not only to me but to other customers who walked in as well. The kid who rang up my sandwich seemed like he was lost in space or something. And to top it all off my sandwich was soggy and bland.

I am 100% a Jersey Mike’s fan… this one star is for the horrible and shockingly rude service guy that just caused me to walk out of my favorite sub place.
A new girl was working the cash register-​literally her first day. We all know this because the gentleman (working at 7:40pm on Friday, Sept 11, 2015), proceeded to announce to the long line of people who were patiently waiting in silence, that he «Has to take a break. It’s her first night here and I’m doing everything and I can’t handle this so you all will have to wait.» Walks in the back for a few minutes.
The poor new girl just stands at the register which is apparently the only thing she’s been trained in. Then he comes back in and has an attitude during the rest of the lady’s order he walked out on.
He then kept saying out loud that it is going to be a longgggg time, almost discouraging us from ordering. A man left and the sour worker said even louder «It’s going to be a while, I told you so» confirming his encouragement for us to not do business there that evening. I walk out not due to the «time» he claimed it would take, but for the sheer disgust in his unprofessional and immature attitude. I understand we all have bad days, but we don’t discourage people from spending money at our place of employment as a result.
This post was written only to bring attention to the manager of this store: I love your store, I love your food even more, but I want you to know about this situation so that someone can rightfully suggest other ways to handle a stressful day to this rude employee. If the employee was having an oddly bad day and is never like this, please disregard this review, but I’ve seen him in there before and he’s never been anything near nice or welcoming.

Read the horrible reviews but I really like Jersey Mike Subs. So I decided to give this location a try. One of the major complaints I noticed in the reviews was that employees did not wash their hands before making sandwiches. I walked in as the girl behind the counter was ringing someone up with her sandwich gloves on, then she walked over to me and have me a look like are you gonna order or what? I asked if she just rang that previous customer up and she said yeah? She never changed her gloves and seemed confused when I asked her about it. I walked out. The reviews are correct, I don’t know how management can let issues like this go by the wayside. You might as well make your own sandwich.

This place is way too over priced for a sandwich. We tried it for the first time today and got a Reuben. It was ok but not worth $ 15 at all. They were completely empty and still couldn’t take the time to spread the whopping three ingredients evenly. If they want to stay opened they need to lower their prices and put a bit more effort into their product.

We’ve gone here several times and the teenage employees need serious training on customer service. They are rude and snotty. It’s amazing to me after reading so many reviews that a manager has not handled this. Says a lot about the company.

Went in yesterday for a ham sandwich. The employees were slow and not friendly. They acted like it was inconvenient that I was there getting food. My sandwich was alright nothing great for 15 bucks. Def not coming back to this location.

This place can’t make a sandwich to save there lives, how hard is it to make 2 #8’s at the same time? They made two complete different sandwich’s, and this is not the same time they have completely screwed up my order? At this time, I have to question my self for going back!!! Why, ITS A SANDWICH!!! Hire someone smart a enough to make it right!

Delicious sandwiches that have the meat fresh sliced in front of you for each sandwich! The cherry pickle relish is great and the staff is very nice!

I want to give them more stars because the food is really good, but the service is HORRIBLE!

The subs are OK but I’m less thrilled with the service. Maybe it’s just my age talking, but I don’t like being called «man» or «dude» when I’m your customer. I’m not your buddy. I waited a lot of tables and worked in retail coming up in life and would never have gotten away with anything but sir/miss/ma’am. You’re getting paid for *service*. Second thing: when somebody makes your order wrong, it’s common courtesy to just let the customer keep the wrongly made order if they want, since presumably it will be tossed anyway. It’s just a small «give» since they wasted your time. But here, no. Apparently that’s not part of their policy (and I made a point of politely asking). Instead, they took it from me and put it on a counter behind them. And let it sit there the entire time I ate my (remade, 5 minutes later) sandwich. It was still sitting there even as I left after eating — see the photo I posted. How are these folks trained?

This is one of the cleanest Jersey Mike’s I’ve ever been in. The owner Mike is awesome and takes great care of his customers.

I don’t understand the high ratings by some. The sandwiches are average at best compared to subway or JJ. We stop by to today and picked up 3 regs.
You get little for your money. $ 25 bought us 3 skimpy 6“ers. Little meat, very little cheese and stale bread.
Our 2 super subs only had two of the three types of meat promised. And the third sub, a roast beef, made my daughter sick a couple of hours after eating it.
Definitely not worth another visit based on price, quantity or quality. Stay away.

I’m done!!! Tried to give this place a second chance because I like the subs! But dealing the staff is not worth the sub… Very rude and not friendly… Never going back! I don’t care how good your food is… Service sucks I’m out!!! Never again. Don’t recommend go to another location!

I don’t understand why people have to hate on Jersey Mikes! This is better than most sub shops in Aurora. I mean, where are you gonna go? Subway? Jimmy Johns? King Soopers? Keep it real peeps…
I ordered a turkey sandwich «Mike’s Way,» there was nothing bland about it… As much as I would have like to order the large sandwich, that would have put me ‘out for the count!‘
My kids loved the place and the mini sandwich was perfect for my youngest.
When we went, it wasn’t busy at all, the staff greeted us they made the sandwiches that my girls and I ordered like EXPERTS! There really wasn’t much more I could have asked for from Jersey Mikes.
Excellent job… I want another one!

I love jersey mikes and since this place is by our house we thought this place would be perfect however the staff doesn’t like to wash their hands before making sandwiches. The first time we went in my husband and I actually walked out without placing and order. The second time we went in we asked the guys to wash their hands. One guy was cool about it but the cashier guy who put our toppings on our sub was insulted and got an attitude. I go to a different location if I have a craving now.

UPDATE: I still love this place and the food is always ready when I order onLine at the time I have set up. This makes it super convenient for lunch.
I am sad to hear the low scores or this location because the workers there are always so nice to me and let me adjust the sandwich any way I want. My kid is a vegetarian and he loves the care they put into his veggie wrap. I love love love the chipotle cheesesteak and the original italian. These guys will treat you well if you treat them well.

I went here on Saturday, the second day that they were open. I have never had Jersey Mike’s before, but I am a sandwich lover, so I thought I’d try it out.
The line was long… it was grand opening weekend, so that is to be expected. I was highly impressed that they shave your meat for every order. Meats were very lean and tasty. I ordered the original Italian sub and got the club one for the boy. Very impressed, they were quick considering the volume that they had and the food was good. I will be going back.