O’Reilly Auto Parts

I don’t know very much about working on cars and always feel uncomfortable when I go into auto parts stores. It feels like the people that work there are judging me because I don’t know how an engine works. This store is completely different. Every time I go in I get great service and they walk me through how to deal with problems. I can also bounce ideas off them if I can’t figure something out and they’re always helpful. Their prices are good and I never have to wait a few days for the part to come in, they always seem to have what I need.

I called these guys for Bosch Icon wiper blades (suggested by Hampden Auto Body) and Angel offered to install them once I arrived. Although he was busy helping another customer, Jesus jumped right in and got them on my car and refilled my windshield wiper fluid as well in less than five minutes. It’s so awesome to get great customer service, and these two set the bar!

by far the best store for the professional and they are very helpful and prompt. I primarily buy all of my parts here.

This store is very convienent because it’s on my way home from work. I stop by if I need washer fluid, Techron, spark plugs, light bulbs, or even just to look around when I’m bored. These guys are very helpful and are willing to help with anything. I needed a light bulb for my instrument cluster because one burned out behind my speedometer and I couldn’t see how fast I was going at night. The guy let me borrow a screwdriver, take out the assembly from my car which took a couple minutes, and he helped me change out all the light bulbs that were in the car when it was first built in 1998. Great service and great prices here!

I drive an Acura RSX and my headlight’s been out for a week now so figured I’d get it changed before a cop pulls me over… I’ve done this myself before but it’s kinda a pain and I really don’t want to get my hands dirty before going to a birthday party so I figured I’d just go to a Napa or something. Napa had changed my lights out before, it doesn’t require any unscrewing things or taking parts out, and another store had done it before so I stopped by. Long story short, the Napa guy was not helpful. He suggested pulling my whole headlight out, which I even pulled out my owner’s manual and showed him no you don’t. So moving on…
Stopped by Advanced Auto Parts down the street. They don’t help you change it out. Forget it.
Called O’Reilly’s as a last resort, Paul was the guy who answered the phone and he was helpful, and told me should be no problem. I arrived 3 minutes later. And no joke, it took him like maybe 10 minutes to get the lights bulb installed. Other guys at Napa that did that took a good 20 – 30 min. He was friendly and helpful while he’s changing the bulb out, and it’s my lucky day cuz turned out he’s a Honda guy himself so he’s quite familiar with Honda/Acura’s.
One of the easiest and least painful car related issue experience I’ve ever had. Next time, O’Reilly will be my first stop.