I got the Groupon for the European facial and hot stone massage and had a good experience. I was a bit hesitant, reading the below reviews only after I had bought it, but I was pleasantly surprised. They did have very limited availability(I had to wait 6 weeks to make my appointment), and the receptionist was not the friendliest, but not rude either. Daniele gave me a relaxing facial and she was very friendly,(but not too chatty, which I appreciated!!). Carmen was the hot stone massage therapist and she did a great job as well, applying enough pressure and asking me if I was ok throughout the massage. The ambiance isn’t great — I could hear the conversation in the next room word for word during the massage, and the lighting is pretty harsh, but for the price I paid I enjoyed it!