Panda Express

The Mushroom Chicken only 170 calories! Only a low cal/​carb diet, the Panda Bowl is perfect for lunch.
The ambience is great, small little panda, but super clean! The service is great too! There’s a major perk with this location, there’s a drive thru!

I’ve been here twice: once for drive thru and walk in. I believe the drive thru worker’s name was Victoria and she was very efficient in taking my orders and I received my food very fast. She was very friendly and did a very swell job when the drive thru line was very busy. She was very calm and I couldnt have been more happier with her service. When I went for a walk in there was a hardworking lady working there. Her name was Deja and she is very bright, lively and kind. My order was complicated and I gave her a hard time but she was very patient and friendly towards me. BUT on another note, a guy worker named Aaron seemed to be very angry when I was there and his service to me was not appreciated… just my experience.

Express my butt. They are ridiculously slow and the food isn’t even worth the wait. Go somewhere else and stop lying to yourself if you like this place. It’s no bueno.

Always, always, always inefficient. Food arrives late and in various degrees of warm. Always have to wait in line — this time it was even a phone ahead order — they had FOUR hours notice and still couldn’t be on time.

So rude! I called to tell them my meal of Kung Pao Chicken and Beijing Beef tasted like soap. There was a strong enough chemical taste that I spit it out, and the aftertaste is horrendous. I spoke to Jason on the phone. He blew off my complaint, and said no one else had complained even though they had been serving the Beijing Beef all day. I said when I first called that I did not know which entrée it was that tasted like chemicals (I mix both together with my rice). I’ve had Beijing Beef probably 35 times. I know what it’s supposed to taste like! I will never order from here again. Oh, and they totally give you small portions in the drive-​thru. It’s worth the cost in gas to drive to another Panda further away.

Not really one to critique a restaurant, but I felt as if I had to say something after my experience at this Panda Express. Went to get a quick and easy dinner for my mom and we were extremely disappointed! They were out of majority of their entrees, they had no noodles left, and it seemed as if they had no staff working. I was asked if I wanted any egg rolls or cheese wontons, and I asked for a chicken egg roll. As I got to the window to pay, after waiting in line for about 20 min, I paid and got my two plates that I ordered with fried rice. They didn’t give me my chicken egg roll and I informed them of their mistake. They went back and talked and then said we don’t have any egg rolls left, and it will be about 7 – 10 min for us to make one. Already sitting there for about 30 min, I was just ready to drive home and eat. It gets worse!!! I opened up my entrée and the chicken was cold and hard as a rock. Not only that the rice was cold, and my moms entrée didn’t even have fried rice in it! She had white rice! Now, is there much of a difference with fried rice and white rice? No… But it was just the whole frustrating experience that set me off! Extremely disappointing and I’m very timid to ever go back again!
Something needs to be done about these incidents! I understanding preserving food near closing time so it doesn’t go to waste, but you are disappointing customers, which isn’t good for your business! Give the extra food to rescue missions or homeless shelters! That’s a win-​win for everyone!

With 8 check-​ins and a dukedom it is time to adjust my review of Panda Express. Sadly my review is going from three stars to a well deserved one star, and it’s based solely on staff. When this store first opened there were plenty of top staff members from other stores on site to ensure it ran smoothly. As they have left the normal staff is a major disappointment. As a whole they are easily over whelmed by a small number of customers. The biggest offender in this situation is a lady named Sapphire. She is trying to be efficient by multitasking and working up to three plates at once however orders get mixed up in the process and items are forgotten. In my case she simply forgot my requested egg role and the teriyaki for my teriyaki chicken. To be fair I didn’t notice the missed teriyaki until I was seated and I could probably stand to skip a few egg rolls in life. I went back to the cashier, Sean, waited for him to be done with the customer currently paying then let him know I needed some teriyaki. His reply is the biggest reason for the one star. «OK we’ll get to you but we have to help everyone else first.» Thinking I simply misheard or misunderstood I waited. I mean really a quick scoop of teriyaki in a cup he can handle that between orders I figured. No. Three more customers go through and when he goes back to the line to help the fourth I returned to my table and my now cold dry chicken. Back in high school I did manage a McDonald’s so I have been on the other side of the counter and I believe the best way to handle defects is to get the correction inserted into the line as quickly as possible at the point where the problem occurred. Sean appears to believe the defect should start the process over again, which is inefficient and irritating to the customer. Food quality remains average to low but it is on the expensive side. The service quality is now no longer supportive of a higher rating. There is one bright spot, Deja is still working at this location and she is always polite, helpful, courteous and accurate without being slow. If she works your order I expect you will have great service. I’m not sure if you can ask for someone specific to make your plate but it is worth trying.

I am not ashamed to say that I LOVE Panda Express. I have just had too many bad experiences at local, independent Chinese restaurants in the Denver-​Metro that have turned Panda into my go-​to for cheaper Chinese food. This location is new and has the first drive-​through I have seen at a Panda Express. The food was fresh and I am always a big fan of the Kung Pao and Sweet Fire Chicken Breast. Add some cheese rangoons and you are good to go. One item of caution, this place can fill up fast for weekday lunch from the High School crowd.

My family loves this place specialy my son! I always ask for frest steamed vegetables yes this place can be a litte crazy for a REASON cause people love there food!!! Believe me when I say we go there a lot AND I’ve always gotten GREAT SERVICE!!!
I love Unilocal!So if things shouldn change Unilocal will hear about it

Disappointing, placed an order in the drive-​threw for 2 order of org chkn n an order for beef broccoli. Order turned out to be a double chkn n a small side of beef broccoli. They did bother to offer a fix. The order was correct on the screen.

The food is great, but everything else at this location is sub-​par.
This location is pretty small. I have been here twice during dinner time and it was packed inside with the line going out the door. On both occasions, by the time I got to the front of the line to order, they were out of almost all the entrees. There was only one «cook» cooking in the kitchen and hence there was a wait of 10 minutes per entrée. I ended up spending over 40 minutes to get my order from the time I got there (including the time spent in line). In fact a lot of people in line behind me left when they found out the wait time was going to be over 20 minutes for the entrees they wanted. For fast food, this is unacceptable. I could not decipher who the manager was. It looked like no one was in charge at all.
I will be back during non-​rush hours since I like the food at Panda Express and this location is the nearest one for me.

These new Pandas are classy! This one just opened less than a month ago and still has that fresh new feel. The interior is nicely decorated with a modern Asian flair, the hilltop location has a beautiful view of Cherry Creek State Park, and everything was incredibly clean and spotless. Plenty of staff was working hard to keep it that way. Easily the nicest Panda Express I’ve ever been to.
The food is consistent with all the other Panda Expresses in the world. Orange Chicken is my favorite.

Wow! What a fancy dinner on a Saturday night. Ok not really. The restaurant is new and modern. It was busy indeed. They give 2 entrees and 1 side. I thought it was the other way around. Chop Suey, Orange Chicken and Chickwn with peanuts. I mean it was ok but it won’t be my fast food of choice.

Food is as good as it gets. Service is fast and friendly