Petco

I am new into the saltwater fish hobby and Rico at this store went above and beyond answering my questions and helping me get what I needed. He gave me advice on the fish I should start with. He owns/​owned a 300 gallon tank and has a few others so his experience really helps.

I’m the Cricket lady who comes in once a week for our water dragon. They know me by name. Great service here!

Horrible customer service if you want to be treated rudely this is the place for you. The manager named Angela makes up policies based on her mood and refuses customers because there is no way she will be reprimanded for her foul attitude and behavior towards customers. I called about the policy she had made up to confirm if it were true, and the other stores denied any such policy as of selling 2 fish per 20 gallons, which she didn’t even begin to do. she just wanted me out of the store because she obviously had other things on her mind.

I usually get my pet supplies from the local grocery store but there are a few things that only a pet store carries — like Greenies cat treats. They carry a Large assortment of treats in general. The night I came in was shortly before Christmas and the place was packed. The staff here was quick, efficient and friendly.

HORRIBLE! I brought my dog here a few weeks ago to be groomed. and when I came to pick her up my dog still smelled really bad. Her eyes were red as if someone got some type of chemical or shampoo into her eye i can’t really remember the groomers name but I think it started with a“J”. My dog acted so terrified as if someone had done something to her. I WILL NEVER COME BACK!!!

From staff the manager lacked luster. Instead of helping customer she radioed staff even though she was doing nothing. The store was clean and most customer seemed to enjoy lingering, a relaxed atmoshere

Very helpful with getting my first fish tank going getting me all the things that I needed. Just wasn’t happy with the quality of the fish they carry. I’ve purchased multiple fish there and none of them lived. I purchased multiple fish from other places and none of them have died.

Before I begin, let me explain that I’ve shopped here for a while, spend a lot of money, and make donations just about every time I go in. My last trip there involved me walking over 3 miles to the store to pick up food for my cat as I was out. I got there at 6:00 which apparently was the time they were closing to my surprise. When I walked up to the door there were clearly a bunch of people in the store, however, I was stopped by an employee who told me I couldn’t come in. I asked why to which he replied we close at 6 and it is 6 right now. I apologized for getting there when they closed and that I didn’t know they were closing then. I asked him if he could please make an exception as I just walked 3 miles, my cat has no food, and that I have no car so going to another store wasn’t an option. I told him I know exactly what I want, I just need 30 seconds to grab it and I’ll be at the register right after. He rudely turned me down and sent me walking back with no food. The worst part is, I sat back and watched for a couple minutes and the same guy that turned me down let some other woman who just pulled up into the store. Thanks PETCO! See if I come back here.

Let me start by saying that from the outside, I was expecting a much larger store than what appeared before me upon entering this Petco. No worries though because they carried my dog’s brand of dog food and I was in and out in a relatively quick amount of time! The staff was also very helpful in guiding me to the brand of dog food I needed, as well as helping to sign me up for a Petco card. In addition, I was able to pick up a new ball for my furry friend. While the selection isn’t the largest, they did carry a good amount of standard items one would expect in a pet store. The staff was also very helpful in guiding me to the brand of dog food I needed, as well as helping to sign me up for a Petco card.
*Also, I did notice that they offer a grooming service, which is housed in its own space in the front of the store. I can’t comment on the quality or service from the groomers aside from the fact that there was a good handful of people waiting to get in (and this was around 2pm on a Monday!).

The groomers here are always friendly and do a great job. I like my terrier to have a short cut and a mohawk and its perfect every time.

Very friendly staff! The groomers here do an exceptional job as well.

I have brought my little Roxy, a Westy/​Chihuahua mix into this location several times now and have requested Katie every time. She has always had such a kind and professional manner when dealing with us and I never worry about leaving Roxy with her because I know she will care for her the way I do. Today was no exception. Always a smile, never a bad report card for my girl. As long as Katie is there we will continue to come to Petco for our grooming needs. Good Job Katie!