Fish Palace

I went into this place, and I have been to almost every pet store in town, and was delighted to find that his prices were comparable to a big box store. However, he provided a personalized and knowledgeable experience, shooting me straight. I will be returning as soon as my newest tank is set up. Keep in mind that the other review is from 2011, obviously they have stepped it up.

Bottom line: rude, bad customer service, and uneducated about their product!
I called this place to make sure they stock female Gouramis before driving all the way out to the shop. The employee answered the phone, did not enunciate well, and was downright rude. I quote, «Yea, we have both male and female Gouramis, but don’t ask me to be able to tell the difference.» Since he didn’t enunciate, I had to ask him to repeat himself — and I also couldn’t imagine he would be so rude and actually say that. But, when asked to repeat, he verified his rudeness and lack of education. If you are working in a tropical fish store, I sure hope you can sex the fish you are selling! It took a quick Google search to find that male Gouramis have longer and pointed dorsal fins and females have shorter and rounded dorsal fins.