Red Carpet Hand Car Wash

Came in and purchased the Silver package. They indicated they would do a 100% hand wash however when I checked on the car outside, I saw my suv was being pulled out of the tunnel and not in the line for hand washes. Then they parked the car and there wasn’t anyone drying my car so I had water marks everywhere. TERRIBLE wash and customer service. They offered to put the car through a wash again but the line was too long and didn’t want to wait another 40 mins for another washer. Won’t be coming back again

The «sales guy» when you pull in has become increasingly rude. The actual cleanliness of the car when they are done has declined. I was a regular customer for years but as the service and attention to detail have continued to decline I will not be back.

I took in my Jeep Liberty after the snow storms had passed, expecting to get great service since I always see so many cars go through, I left unhappy with a dirty car and 60 $ less in my pocket.
First, I waited over an hour for them to wash my car and an additional 30 minutes for them to dry and «detail» my car.
When they actually brought my jeep around after they had finished, I could see that my front and back windows had not been touched my floor mats that I had paid extra to have washed were still covered in mud and my grill was still covered in dirt.
I asked to speak to someone to try to get my money back and all they offered was another car wash for free, they ran my jeep through the wash again and after another 45 minuets the only thing that was corrected was my grill, they returned my keys and ran back to the car telling me they had forgotten to wash the mats so they took the mats out rinsed them off and stuck them back in my car wet.
My front and back window were still dirty and the interior was still covered in dirt and the cargo area which was included in the vacuum was still dirty as well. I drove off the property and took another 20 minuets of my own time to clean my windows and interior.

I went here to have my car washed yesterday and left disappointed. This use to be a great car wash years ago. Told them I was mostly concerned with the interior of the vehicle being cleaned. Front passenger seat was never vacuumed, console wasn’t wiped down, and my third row wasn’t even touched. I’ll be going to a different car wash from now on.

Paid 39.99 for a wax and they literally waxed and buffed my car in less than 2 minutes. Missing about half of the car in the process. Additionally, they took all of my loose change out of my closed arm rest.

My sunglasses and a few other possessions were missing from my car after the wash. I spoke to a manager who was going to look at the video footage and call me back. Never heard a word.

Red Carpet is one of the best hand car wash in the Denver area. I have never left this place disappointed. I love their Happy Hour Special, 25% off any wash.

Worst place I’ve ever been to. I think they might have wiped down a window. if that. When I called to kindly leave feedback, the woman could have cared less.

I went on a road trip and came back with bug splatter all over the front of my car, then I got busy with school and the bugs got baked on. I tried to wash it off myself at those self-​service places, but the bugs wouldn’t budge.
I took it to Red Carpet, and just requested the exterior wash and they did a fantastic job getting all the dead bug guts and blood off my white car! $ 10 +$ 2 small SUV fee. What a great deal! I saw 3 guys working on my car, they took their time drying my car and making sure it was spotless (& bug-​less). Everyone there was really nice, I would definitely come back to get my car washed again here.

This was my first and last time to this car wash. The guy at the front was really energetic and seemed like they were going to do a great job. I do have a hard time finding a car wash to begin with because my truck is lifted. At least this is a 100% hand car wash, so there was nothing to drive through and no height limit.
But sadly when I got into my truck it looks like they did a half assed job of wiping my console and dashboard. They selectively took the quarters out of my change holder. Thank God I took the rest of my valuables out of the car. Also the vacuum job was terrible. I have dogs but I can get more hair up with my shop vac then they did.
Lastly, when I turned my car on there was some rap station on the radio turned up as loud as it would go. It was a station that I don’t even have programmed in my car. You are supposed to be cleaning my car not listening to my radio.

$ 20 & I got my car washed & vacuumed inside. I thought this was a good deal. They were quick but the line to get serviced is pretty long because this place is very popular and crowded. They have a waiting area that sells souvenirs & some snacks.
They clean your car in an assembly line fashion where each employee is in charge of a particular task. I would definitely come here again for some quick interior cleaning.

Pulled in two weeks ago with a very dirty F250 truck. Was going to charge me $ 150 plus an extra $ 35, due to the size, and was told it would take 1.5 hours. 15 minutes later at the first stop (vacuum) they told me it would be at least another 2 hours. I told them I could not wait for that so I left. No big deal. Will come back later when I have more time.
2 days ago, I pull in with the same vehicle and select the same full detail package at $ 150. Only this time they want to charge me an extra $ 100 for its size. Total $ 250. When I explain that last time I was quoted $ 185. The attended tried to tell me the extra charge was due to the size. When I finally find the piece of paper that previously showed an extra $ 35 he tried to convince me that the extra charge was now due to the dog hair. I said I wasn’t interested at $ 250 I will just go to another location that I know charges $ 190. The attended then offered to it for $ 190.
I left because I didn’t feel like negotiating to get a fair price. I won’t ever come back.

Staff was really nice. Overall nice job, but it wasn’t perfect. There will still some visible dirt spots.

Plain and simple «go elsewhere»!!
They are so bad, they should pay the customer after. That’s how bad they are!!!
I paid for a platinum wash and added the shampoo wash for the seats. Well the seats are very clean although there is streaks on the windows, dirt on the chrome parts of the exterior, and look like they just wiped down the interior with a dirty rag!!! They didn’t use any armor all like they said they were, and to top it off the guy who cleaned it stole a couple dollars from the car!
No joke If I would have known, I would of done it myself!!!
Place is a joke, a bunch of kids running the place very un-​professional!

I have never had any car of mine detailed before, but after driving from PA to CO, with two pugs, my car was way overdue for a cleaning. I got the best package they offer which I thought was expensive at first, but seeing how detailed the guys were, it was well worth it. I did not mind waiting a while for my car to be finished, I clean houses and know that if you want a thorough job, it takes time. You can’t just expect 40 minutes to get your car spotless. I think if you want your car spotless, then you have to invest in the best package. Thanks for doing such a thorough job.

When I first going here, they would do a really great job. But the last two times, the service has been horrible! Dirt still on the carpets, windows have streaks, like the cloth was way past it’s use time. Top of the leather seats were not even touched! The only detailing going on here is the cleaning of ones wallet!
I would also like to add. and I’m not saying they did it, however my car was recently keyed in a location where you typically would not see it right away.

The only reason why wouldn’t give them five stars is because I found one small 4×4 inch spot on the back of the car where the wax had not been buffed off. They clean the Weather Tech Floor maps and all of the interior perfectly

Went here twice after the first time I wanted to give them the benefit of the doubt. Quality of work was pretty sad, paid for a interior detailing. My car is new so not unreasonable to expect a vacuum at least. They left dog hair and crumbs all over the floors as if it was not even touched. I even paid for a SUV up charge, not sure why because they didn’t clean the rear cargo area. I’ve had better service at other detail shops.

Took a while, but they did a great job getting all the nooks and crannies vacuuming and wiping down my very dirty car.

My aunt brought in her 2010 Honda Odyssey to get detailed. Under the driver’s seat, there is a place that the navigation DVD disk goes into. After she got her car wash it was missing so she went home and called me. I go into the place with my aunt and her van, and they dismissed me. Saying none of his employee did such thing without checking the cameras or confronting his staff. Way to take advantage of a woman that barely speaks English! This is such a dishonest place!