The place didn’t look too busy, especially for a Friday night. We pushed the button and ordered our food. The order taker was very slow and I kept having to repeat myself. The food took forever, probably 20 minutes to arrive. Food was pretty good overall. They forgot to bring out the honey mustard sauce which I had ordered with my popcorn chicken. I kept pushing the red button and the order screen kept going to the«we’ll keep track of your order here» screen, but nobody would answer on the speaker. After pushing it 5 times over a period of 6 – 8 minutes, they finally answered and I told them I needed my sauce. They brought it out about 5 minutes later. I then discovered they had put tomatoes on my wife’s burger, which we had requested to leave off and was entered that way on the order screen. This is a similar experience of my previous 2 visits to sonic. Staff takes no pride in their work and it takes a long time to get the order. I won’t be going back to Sonic anytime soon.
Joseph M.
Évaluation du lieu : 2 Aurora, CO
Very frustrating trying to place an order and having to explain everything three times to the employee. Gives off a «place that practices food spitting» vibe.
Carrie T.
Évaluation du lieu : 1 Aurora, CO
was just wanting to stop for a cold drink, girl taking my order was extremely rude. There were 2 other cars park and waiting for food/eating so it wasn’t busy. After waiting 15 mins for 1 drink(large cherry coke) I gave up and started to drive away. Carhop came to my car as i was backing out and practically threw the drink at me then stood there asking for a tip. Really bro?
Jessica A.
Évaluation du lieu : 1 Aurora, CO
I found this experience very troubling. While placing my order I was informed the credit card machine was broken and they could only accept cash. Understanding that sometimes that happens I didn’t think twice. I got to the window to pay for my order and was told they had no coins to give me my change back from paying in cash. There wasn’t enough change for bills or I would’ve demanded they up my change to an even dollar. I got home to eat my order and found that my jalapeño poppers had no ranch dipping and our shakes were pain vanilla ice cream. We ordered a peanut butter shake and a banana cream pie shake. Both had whipped cream on top but after digging in we realized it was just ice cream, not a single bit of peanut butter or banana in either. I’m furious that my order wasn’t correct! I’m even more upset that the employee tried to steal from me. Realizing that I wasn’t given a receipt, I realized they wet probably stealing from the store. I won’t be returning to this location and I’ll be telling my friends and family not to go to that location because of my experience. I hope that I am wrong and that this is an isolated incident but given the location I can’t be positive. I’d hate to see you get taken advantage of as well.
Ruby G.
Évaluation du lieu : 1 Denver, CO
So sad when they give you old fries old chicken old mozzarella sticks and no gravy for your chicken dinner! Old old old food! It’s older than my two year old niece!
Sonja S.
Évaluation du lieu : 1 Denver, CO
Couldn’t handle a simple order and had someone who doesn’t speak English working the drive through. Whole order was messed up. Waste of time and money. Will not be going back.
Brenda L.
Évaluation du lieu : 5 Denver, CO
The first time I came here was after hearing some horrible news that really got me emotionally down and exhausted. Having been on a strict diet for a while I had not eaten fast food or any kind of fatty dessert in quite some time. I thought I deserved a pick-me-up so I came for a medium sized pineapple milkshake that was made with real pineapple chunks. I also tried their chicken sandwich which reminded me of Jack In the Box’s chicken sandwich(except not spicy). I was literally in tears in while in the parking lot which is why it was so convenient that I could sit in my car and wait for my shake to be brought out to me rather than go inside and face people. I felt much better after that gluttonous outing. I don’t recommend that everyone stress eat or relieve their depressions with ice cream and fried chicken but HEY, I say it is warranted if it’s a once in a while occurrence. There’s also a worker here with a long pinky nail that was super funny/friendly. Yes I do recommend that you don’t leave your nails so long because it is unsanitary but thank you for being so fun/friendly.