Wendy’s

At first I was quite upset due to the fact that I arrived at 10:55 and was assured by a sign that said promptly «Open Until 11» but when I rasped my knuckles against the cold glass Wendy’s door I was only greeted by smug facial expressions but no in resturaunt help. However I tried a second approach and idled my car up the winding road known as the Wendy’s drive through. Although the service was just alright it was nearly acceptable due to the fact that we places our order at approximately 10:59. Overall I am glad I recorded my food however in my personal opinion the service could be slightly improved upon. I will continue to bring my business here but hope to see improved service. Thanks Wendy sincerely Wesley

Food wise it’s ok. But the cashier Miranda G. Is very nice and has great customer service.

A friend of mine and I came here after getting a craving for a Wendy’s hamburger for lunch on the weekend. There were four cars in the drive-​thru when we walked inside the restaurant to order. We got into line and waited while the family in line in front of us ordered. Then waited longer while others who wanted drink refills got taken care of. Then the person helping them disappeared somewhere in the back, and didn’t come back to the front counter. In fact, no one came to the front counter to take our orders. While waiting even longer, I noticed there were at least two employees covering the drive-​thru window. There were three other employees manning the fry station and making hamburgers and other types of food — for the drive-​thru orders! We waited longer … A group of five people came in and got in line behind us. Still no one came to the order counter to help any of us in line, nor did anyone acknowledge that any of us were in line waiting. I realized that I was in line for over 15 minutes! Forget this! I’M OUTTA HERE! If you come here, I hope you don’t have the same bad customer service that I experienced. But don’t be surprised if the employees here make you wait because they have no time to take care of the customers who walk in.

So-​so service. Not always correct on orders and a bit slow. Wendy’s has been trying to upgrade their menu, but I am still not impressed.