Do you want the kitchen staff to decide what you should eat instead of preparing what you actually ordered? Do you like having to rip a sandwich apart while driving because a location won’t spend money on sharp knives? Do you like listening to employees shriek and laugh while you’re trying to eat and work? What about ‘toast’ that’s not actually toasted — just bread that’s moistened with room temperature butter? What about a condescending manager and heavily over salted food? If that’s your ‘bag’ — be sure to visit this location. I’m never expecting a 5 star Zagat rated experience when I hit fast food joints — but this is insane. I typically love Zaxbys — but this location is awful. A picture is worth a 1000 words.
Inglish T.
Évaluation du lieu : 1 Fort Lauderdale, FL
This location is in dire need of being on that show undercover boss!!! I ordered a salad and the lady kindly told me I could have a side of bread instead of croutons, well once our ordered came a new lady was working and when I told her I had no bread and explained what the other lady did for me she basically called me a liar and argued with me! Who does that?! It’s a piece of bread for gods sake! Well of course after debating with the cook to give me a slice of bread we realized they also forgot our salad dressing which again was like pulling teeth to get! It’s disgusting how their attitudes are and how I had to fight for food I paid for! avoid this place like the plague!
Liz R.
Évaluation du lieu : 2 Mableton, GA
Went there today and had to wait 20 mins for my food. You would think that they were taking that time to get my order right, instead they forgot to add my wings to my wings and things plate. They need better staff.
Nik P.
Évaluation du lieu : 4 Hiram, GA
I’ve been to this zaxbys several times. Service is always good and inside is never busy. I took off a star because sometimes inside can be messy. Napkins and food on the ground and also their drink machine is always running low or out of soda.
La H.
Évaluation du lieu : 3 Powder Springs, GA
I’ve been to this Zaxby’s location twice since they re-opened. I was a little reluctant about going to this location a second time because my wings were undercooked, and just not good. This time, the wings were overcooked, but they were ok. I certainly would rather have wings that were overcooked than undercooked any day!
Patrick B.
Évaluation du lieu : 3 Marietta, GA
Honest to God the smallest chicken wings I have ever seen. Not just 1 but all 5, not just in my order but in whole party of 4. Asked for«medium» sauce or «something in the middle» which the cashier interpreted to be «throat scorcher». Maybe this is just growing pains as this location just reopened. Love the chain and other locations. Hope this isnt a sign.
Jang C.
Évaluation du lieu : 3 Mableton, GA
I like Zaxby’s. They’re one of my favorite chicken fast food restaurants. Their grilled chicken sandwich is better than Chick Fil’ A’s. This Zaxby’s looked similar to all the other Zaxby’s you seen. The bathrooms are in the same place. The place looks large. And they have that cool soda machine where you can choose a million different flavors. Anyway, I didn’t like this Zaxby’s as much. I didn’t think the staff was as friendly as the other locations. Just like that other chicken fast food restaurant, they are known for their friendly staff. Also their Grilled Chicken Sandwich tasted salty, saltier than usual. I don’t know if I’m just getting old or if they added a bit more salt than before.
Slim M.
Évaluation du lieu : 3 Marietta, GA
I received the Grand Re-Opening coupons in the mail. I used the ‘buy one entrée, get a free kids’ meal’ coupon. I got my usual Wings n’ Things meal but I requested more fries instead of cole slaw. The line was wrapped around the building but that was not a big issue. The issue was I still got cole slaw. :/they gave me a toddler fist-full of fries and the tenders were soggy… ?? I think it was just the re-opening that had things all out of whack. Hopefully, the food is better and the order’s correct next time. I’ll definitely return, though cause they sent me this free meal coupon for my bday– woop woop!
Trina J.
Évaluation du lieu : 1 Austell, GA
this location is closed for business!
David D.
Évaluation du lieu : 2 Marietta, GA
The food at this particular Zaxby’s is hit or miss. Unfortunately it’s usually a miss for us. The Zaxby’s on Floyd road is more consistent.
Nicole V.
Évaluation du lieu : 2 Austell, GA
First let me say that I love Zaxby’s food and that I will most likely be visiting this location again… only because I do love the food and the location is convenient. However, the staff is not very friendly. At least the drive thru customer service representatives aren’t. Is it to much to speak beyond telling me the total and saying«here» as you toss the food in the general direction of my window? Please keep me waiting for as long as it’s convenient for YOU… without apologizing for inconveniencing me… that’s ok. So if you like politeness and feeling like your patronage is welcomed… don’t eat at this location. If you just like the food no matter what… then this is for you!