I cannot think of any customer service experience I’ve ever had that left me so surprised. Not just surprised… I was absolutely taken aback by how well-treated I was. I came in with a modest, personal project and an entry level understanding of print workflows. Rose, the owner, and Daniel, the in-house designer, were exceedingly helpful and communicative throughout the entire process. They were also frighteningly FAST. Other printing services I had been looking at were giving me guaranteed Christmas Eve delivery dates for projects turned in by December 7th. I first contacted Rose on Tuesday, December 3rd and the project was finished that Friday. I gave them my files on Wednesday morning and received a digital proof that afternoon. The next day, Daniel drove to my office to show me three different hard copy proofs and let me keep the two options I didn’t choose for posterity’s sake. Daniel also delivered the final order to my office, which was super helpful because I bike commute and would’ve had a very hard time getting to their location during business hours. :) This was a mass produced Christmas present project. Without Agility, I think Christmas would’ve been ruined. Well… maybe not ruined, but I wouldn’t have had any presents for my family.
JP C.
Évaluation du lieu : 5 Austin, TX
I recently ordered some promotional items for an event I was coordinating from Agility and I was impressed by the service they provided! I’ve never worked with printing companies first hand but I think these guys have set the standard of what I expect in the future if I should ever use anyone else. From drafting a design, to the speedy production, to the quality finished product, everything was great! Everyone at the event loved the slap bracelets they made. The quality was excellent as well. Thanks, Agility Printing!