Austin Happy Feet

I went to Happy Feet for my plantar fasciitis. The doctor and office staff were horrible. The customer service was non existent. I went in to have my feet re-​wrapped and was told there would be no charge. After a nurse wrapped my feet (and did not see the doctor) they charged me a office visit price of $ 40. If I could give zero stars I would. Don’t waste your time or money

I was in Austin for a short weekend trip, my toe nail became infected and swollen. The staff were super friendly and worked to fit me in! Dr. Lisch was great, he was friendly and made me feel. Comfortable I didn’t even notice the pain. Kinda wish I lived here to continue seeing him. Thank you!

Dr. Randy Lisch is the best, very personable. He is so good at explaining everything, answering all my questions, and extending a sense of genuine concern and friendship. He, Jennifer, and the office staff are always so helpful and friendly. I always leave their office smiling!!!

Dr Randy Lisch and his staff have been incredible. The Dr did a great job on operating on my toe joint and I now have zero pain. This staff was excellent to work with. Dr Randy is an all around great guy and an expert Foot Doctor. Thank you!

I won’t be going back. While the Dr. was professional and I appreciated her, the office staff was terrible. There wasn’t much pleasantry. They handed me papers and I was unsure what they were because I was on my way out without my glasses on. There was no explanation and when I asked about the prescription they simply said that was the blue paper I gave you. I asked if they had a recommendation as to where to get orthotics and they simply said it is on the sheet. There was some confusion about when I was supposed to come in for a follow up visit and they were abrupt about the process, It was as if they were in a hurry to get me out of there. The staff is the main group I have to deal with so I won’t return. There are other doctors in town.

Randy is the best!!! I had bunion surgery on both feet and an overtight tendon released on my right foot. Randy is hands down (or feet down?) one of the BEST doctors I have EVER had! He took the time to explain every aspect of the procedure and was extremely kind throughout the entire process. I would highly recommend Randy to anyone who needs any kind of help with their feet.

I hurt my foot on the set of a movie I was working on, and it caused very serious pain. I tried working through it, but couldn’t. I went to Dr. Randy Lisch, and he INSTANTLY knew what the issue was. He is a foot wizard! Not only did he tell me exactly what was wrong, but he made me laugh and feel amazingly comfortable while telling me. Being a doctor is NOT all about diagnosing and treating, it is also about warm customer interactions, and Dr. Lisch has it DOWN!!! He gave me a very professional list of treatment options, and treated the issue. I started feeling better just minutes after the treatment.
Such a pleasant guy, master of his craft, and overall excellent human! I definitely suggest a visit to Dr. Lisch to ANYONE with foot issues. SUPERB!

I went to Dr. Randy Lisch w plantar fascitis on my left foot. After a shot, and some taping, the foot heeled. I ordered custom orthotics and coincidentally (or not) developed plantar fascitis in my right foot. Dr. Randy Lisch couldn’t help resolve the issue, but what I’m angry about, even a few years later, is that the charged me for every visit in which he made adjustments to the orthotics without any real satisfaction. I feel like I paid for him to try to figure it out, which he never did, but he kept charging. I stopped going back and eventually resolved the issue on my own — by STOPPING wearing the custom orthotics.

Do not have Randy Lisch do any surgery on you! He did not diagnose a simple break did surgery and 6 months later I needed the same surgery again! He is in the business of repeat surgery not healing. Be careful.

Hands down the best doctor of any specialty I have ever had. I’m younger than most patients and being a fairly active woman in my mid 20s was a bit worried about ever being able to fix my foot problems (bunions and tendinitis/​flat feet). Dr. Lisch is just incredible, even bunion surgery has been easy. Yes, easy! Google bunion surgery and that’d frighten most people away enough to never see a podiatrist! I’ve told everyone I know but want to spread the word even further! Ignore your funky feet no more! Dr. Lisch will find/​explain/​SOLVE your feet problems!

Dr Harvey Lisch has been the only foot doctor I have ever seen, and so far, I have no complaints with him. He’s kind, personable, thorough, and very good at explaining things. I have what seems to be a somewhat strange problem with my calves which is impacting my lower back and feet, and he is helping me work through it and find some sort of treatment that will help. He also doesn’t hesitate to say that I «walk like a duck», which I find funny, because (and let’s be honest), I always have.
The only reason I can’t give a 5 is because of some of their office practices. They have signs up everywhere that say not to use your cell phones because it messes with the medical equipment. Let’s face it – everyone knows that it would be some shoddy equipment indeed if playing with a smart phone in the lobby really had any affect on it. I understand that the doctor wants your undivided attention, and considering you’re paying him for his time, you should give him that attention. But that’s what the signs should say — something along the lines of «Please put your cell phone away and give your doctor you undivided attention.»
The office staff is also really big about closing the plastic window when they’re not talking to someone specifically. I’ve never understood this practice. Are they worried about getting robbed? Do we smell bad? Or is that just their way of saying «I’m not talking to you right now»? Either way, they’ll shut it right in your face as soon as they’ve said the last thing they’re going to say. It’s kind of off-​putting.
I’ve also never consistently waited longer past the appointment time at any other doctor’s office. I’ve been here three times, and each time I’ve had to wait about half an hour past my appointment time before I saw the doctor.
That said, Dr Lisch always spends plenty of time with me, and if a 30 minute wait is the price I pay to have the time I need to get things resolved, then I’ll gladly pay it.

Dr. Harvey Lisch makes me laugh while sticking a needle into the bottom of my foot.
Who does that? Okay, to be fair, I tend to laugh when in pain. But… he was totally cool with that. :)
Office staff: Some of the best I’ve dealt with. Efficient AND friendly. Absolutely nothing I’d change. A+
Bedside Manner: I have a dislike of doctors that order tests and thingamabobs just for the sake of it. Dr. Lisch is down to earth, pragmatic and incorporates my treatment preferences into ‘da plan. Again, nothing I would change. I had problem, he fixed it. I will hopefully never see him again. :)

Cons:
Came in with foot injury that persistently would not heal, previous doctor just prescribed anti-​inflammatories and mostly avoided eye contact. Dr. Lisch was much nicer and actually talked to me, but after sending me to get an MRI, whose conclusions seemed vague, he continued use of anti-​inflamatories. This caused gastritis and the worst headache I’ve ever had. Stopped going to Dr. Lisch.
Took it to a recommended specialist who put me on very minor physical therapy and was walking two days later. (I’m still walking.)
Pros:
Nice guy, nice staff. Good service.

I recently developed peroneal tendonitis which I self-​diagnosed. I went to see Dr. Harvey Lisch to confirm my diagnosis, which he did. He was nice enough and gave me predictable advice (the same as I had found on the internet). He also «gave» me an elastic ankle support. Of course, I knew it wasn’t a gift, although I thought it might have been included in the charge for an office visit since it was just the equivalent of a Dr. Scholl’s support available at CVS. I foolishly paid for the cost of the visit w/​o inquiring as to the charge for the ankle support. Mea Culpa. It was only when I later reviewed how my insurance processed the claim that I learned that the charge for the support was $ 75.00! Of course, it wasn’t covered by insurance, and Dr. Lisch’s office only charged me $ 64 for it for that reason. I wore the support for a few days and then discontinued using it because it didn’t do any good.
So if you go to this office and are offered such a support (they billed it as a «prothesis” – ha), be smarter than I, refuse it, and go get one at CVS for $ 14.95 or thereabouts. Neither my feet nor my pocketbook are happy.

Dr. Randy Lisch is one of the best doctors I have ever seen. I went for planters warts which my 3 previous podiatrists were unable to remove. Not only did he remove them, he has a white board in the exam room where he thoroughly explains each procedure. I wish I could see him for everything!

I went to Dr. Randy Lisch for the first time ten years ago. He relieved me of some foot pain, first with cortisone shots and finally with a quick surgical procedure to remove two cysts from the top of my left foot. Didn’t have any problems after that. The scarring was minimal. I have to look really hard to find it these days.
A month ago, I had an issue with my heel. Turns out to be another cyst. So far, so good with the cortisone shot.
Dr. Lisch and his brothers (Mark is in Houston and did the follow-​up) are fantastic! They are extremely knowledgeable, know how to explain things in layman’s terms and they put you at ease no matter the case.

Dr. Randy Lisch is amazing! He’s friendly, funny, on time and insanely knowledgeable. He fixed my knee pain with a shoe heel lift because one of my legs is shorter than the other. Who knew a $ 10 heel lift would fix my years of knee problems? I didn’t. Definitely go see the Drs. Lisch if you’re having podiatry issues!

They did a great job with my ingrown toenail excisions (4!) and gave multiple options to help ease my nerves and control pain. Dr. Randy Lisch was energetic, knowledgeable and professional, as was his staff.

I’m writing on behalf of my husband, who recently saw Dr. Harvey Lisch. Austin Happy Feet was HIGHLY rec’d by my husband’s endochronologist, and Dr. Harvey provided my husband with excellent and thorough treatment and follow-​up care.

I was referred to Dr. Randy Lisch by my mom (who is a nurse and HIGHLY recommended him). I had «Web-md’ed» my symptoms (and incorrectly diagnosed myself, of course) and decided after 3 weeks to make an appointment with Dr. Lisch. The staff was friendly when I called and got me in to see the doctor the next morning.
Dr. Lisch was incredibly knowledgeable and knew exactly what was going on with my little piggies. He took time to clearly explain (and literally draw pictures of) what was ailing me, why it was happening, how to fix it, how to prevent it in the future, the medicine he was prescribing, and how the medicine would help. It’s very evident that Dr. Lisch enjoys (and is great at) his job and cares about his patients.
I would absolutely recommend him to anyone I know with «foot issues.» I’m very, very impressed.