Austin Primary Dental

I’ve been going to Austin Primary Dental for over two years and have always been very pleased with their service and value. I have had a few cleanings and 2 cavity fillings (my first two ever, at the ages of 31 & 33) there with great results.
Going 31 years without a cavity (or braces/​anything other than cleanings & wisdom teeth extraction) I was a bit worried for my first filling. Dr. kyatam did a fantastic job at both explaining the procedure and executing it promptly and painlessly.
Plenty of parking, friendly staff, prompt service (I have ever had to wait more than 5 mins past my appointment time) and reasonable pricing earn Austin Primary Dental 5 stars in my book.

Quick, friendly, and pretty painless all things considered! I had to get some bondings done on a couple of teeth but I’m in a pickle financially so they waived my copay, which was really nice of them and totally unexpected. Such a huge relief to me!
Additionally, they didn’t judge me for not flossing. Ever. 25 years, no cavities, and I’ve only flossed a dozen or so times in my life. But still, I was kind of expecting a lecture when I admitted that I don’t floss and they were just like «Wow!» I guess if I’d had cockroaches in my molars it might have been a different conversation.
Thanks for being awesome APD! See you in November.

I really like this office. Dr. Kyatam runs a small team here and they always treat me great. Sara is my hygienist every time, she is good at her job and keeps me in line. I had 2 old metal fillings replaced and Dr. Kyatam had it done in under 30 minutes. I’ll keep coming back

They’ve been nothing but wonderful to our family. Great staff and service. I highly recommend them.

Came in on a Groupon and took note that the office staff & environment are calm, welcoming and puctual. I was immediately seen by Sara, the hygienist. She is good about educating you while she is cleaning in a calm easy manner. Dr Kyatam also has a calm caring demeaner and doesn’t just glance at your digital x-​rays and teeth and tell you everything is OK. She will point out areas on a large high def monitor to keep your eye on without using scare tactics. Since my first visit, I’ve been using Austin Primary Dental for a few years for all my dental needs.

I came in with a Groupon for a teeth cleaning and exam. I was a little nervous going in because I hadn’t seen a dentist in a couple of years and knew I didn’t have the best gums. But ultimately what I learned from this experience is that it’s not worth it to get a Groupon to a dentist because they will only use it to scam you into unnecessary procedures that are much more expensive than a cleaning.
Everyone was very nice and I felt I got a good cleaning from the hygenist, but she used all these scare tactics, trying to tell me I need to start doing peridontal cleanings and took pictures of all these places saying I might have several cavities. This was very scary to me because like I said I hadn’t visited a dentist in a while.
Clearly, the doctor has a conscience to downgrade the expensive procedures the hygenist was trying to sell. She told me I had no cavities, but still pressured me to make an appt for a debridement. I went home and called my cousin who’s a dentist and he said debridements are only for people who have so much plaque and tartar that the doctor can’t assess whether they have cavities or not. Clearly, that was not my situation since she gave me a cavity diagnosis.
After going to a family friend’s dental practice for a second opinion, he just said that I should come back in six months for another cleaning, floss regularly, and they might do a slightly deeper cleaning on a few teeth in six months. No full debridement and no peridontal cleanings every three months like Primary Dental tried to tell me.
I don’t think it’s worth it to go here just for the cheap cleaning if you don’t have health insurance unless you have nerves of steel and can say no to whatever they try to pressure you into. It sucks that you can’t trust anyone in the healthcare industry to just give you health care. They all just want to squeeze a few more dollars out of you.

Austin Primary Dental has been my practice of choice for the last five years. Dr. Kyatam and her staff are experienced professionals who not only genuinely care about their patients’ dental health but also go out of their way to make you comfortable and keep you well-​informed along the way. Attention to detail is exemplary. Pricing is quite reasonable for the above average service, and they offer discounts and easy payment plans for the uninsured.

Got the groupon. Took forever to arrange a visit. Got a cleaning. Nothing too special.

I absolutely love Dr. Kyatam. She’s has always done excellent dental work for myself and my husband. The service is warm and welcoming and the prices are reasonable. Make your appointment asap!

Austin Primary Dental is top notch! I have had a great experience with them as a customer. The staff is friendly, helpful and flexible with scheduling and I’m always satisfied with the results. I highly recommend them if you’re looking for quality professional orthodontic care.

I have always appreciated the staff at Austin Primary Dental. They are very friendly and personable and gentle. I even had them remove my wisdom teeth about three years ago and honestly I was very appreciative of Dr. Kyatam’s gentle touch. And I haven’t had them try to ever recommend any service that wasn’t needed. I highly recommend their services to anyone who is interested in a conscientious dental practice.

Came in with a Groupon a couple weeks ago, good for a cleaning and xrays. I was very interested in my mouth situation cause I hadn’t been to the dentist in years!
Sara was my hygeniest. She was courteous and spent time educating me on dental health– much appreciated. I followed her advice on getting a nice brand mouth wash which I use now.
I win again! Still never have had any cavities despite owning a snow cone truck.
Never been much for flossing tho and I didn’t floss tonight!
Nice people though, go see them.

I am shocked to read negative reviews. Austin Primary Dental has been WONDERFUL to me.
They are very punctual. In the 6 years I have been going there, I have only waited once or twice to be taken back for my appt. The hygenist, Sara, and Dr. Kyatam are always so nice and gentle. They deal with me and my overly sensitive gums so well. I don’t even have to ask for topical anymore, they just automatically do it, and never charge me extra.
One year, I was going to have a procedure done, and was prepared to pay out of pocket, bc it was already rejected by my insurance. I already paid, but they wanted to resubmit it again, just in case. And guess what?! They were able to get my insurance to pay for it! They ended up giving me BACK money that I had already paid! They did not have to do that! I so appreciated them for taking the extra time and saving me hundreds of dollars.
I very strongly recommend this team of professionals for any dental needs.

This place is awful — a scam. I came with a Groupon and was told I needed $ 1000 worth of fillings and bondings. I knew that wasn’t right; I’m 39 years old and have only had one cavity in my entire life, after my first pregnancy (a common time to get one). So I went for a second opinion from a different dentist. Sure enough, no cavities and no need for any special work at all. Never knew dentists could be scam artists, but this one is.

Dr. Kyatam and her staff are amazing. I had the best cleaning experience ever, very thorough and informative. I would highly recommend this office for your dental needs.

Worst experience I’ve ever had. Went in using a groupon, which included xrays, exam and dental cleaning. They did not give me a cleaning due to «Periodontal Disease» and saying I had 10 cavities!!! (Never had a cavity in my life, 25 yrs old.) Went to get a 2^nd opinion. I only had 2 cavities and one that could possibly form if I don’t take care of it. She will drill in your mouth for the $$$$. Big difference in Dentists who are «Watchers and Non Watchers on Cavities». She based most of my cavities off staining. Never went back. Oh, and I didn’t have Periodontal Disease, just a little bit of Gingivitis, nothing switching to a Electrical Toothbrush can’t solve. DO NOT GO TO HER!

The good: very friendly and professional staff, clean office, quick/​on time
The not so good: from what I have experienced from other dentist offices, they use dated equipment and tools… looks like they picked up their equipment from an auction or dentist that was retiring. They still use film for x-rays…no digital imaging here. I personally enjoy going to the dentist but their hygienist, although professional and nice, in my opinion was the roughest hygienist that I have experienced in the last 20 years.
Over all: great value, thorough job, friendly, painful