All previous reviews pretty much sum it up. This needs to be under different ownership and management. Hell, it really should be a Jack In the Box!
Philippe L.
Évaluation du lieu : 1 Austin, TX
I don’t think I’ve ever seen a worse BK location. I’ve been there about a dozen times in the last few months and every single time the burger was cold as if it had been sitting there for half an hour. The drive through is horrible: wait times are extremely long, even if there’s nobody in front of you(sometimes more than 10 minutes) and one of the guys working the drive-through is extremely unfriendly. Too bad there’s no other location within 10 minutes of my home. Nevertheless, I’ve decided to not go to this location anymore.
Mike B.
Évaluation du lieu : 4 Austin, TX
I’ve been back here a couple of times(the first time out of necessity, the others to give another chance) and the staff was courteous and the food better than most burger kings. They seem like they can get understaffed at times, but I can overlook that because I’ve never seen anyone just standing around.
Yolanda W.
Évaluation du lieu : 1 Austin, TX
Worst service ever from a BK and the drive up window is a horrible long wait! I live just next door and will get in my car and drive somewhere else! Or they are out of what you want.
Stacie G.
Évaluation du lieu : 1 Henderson, NV
They close way early. Especially on the weekend. We tried to go for a late dinner, out was 915 on a Friday night, and they were closed. I tried to go tonight to get ice cream cones, it was 705, and they told me they had already shut down their ice cream machines. Funny… I went to McDonald’s diem the street and they were more then happy to give me ice cream, with a smile and pleasant service.
Pal P.
Évaluation du lieu : 1 Austin, TX
Bk isn’t the same! I had my old time favorite the rodeo burger the meat tasted like imitation meat! Why bk why!
Steve L.
Évaluation du lieu : 1 Cypress, TX
It’s 8:55pm on Saturday night, I walk in, and there’s another guy waiting. «Sorry sir we’re closed» WTF! On weekend? Good thing there’s a McD just down the road. I tried to give them my business, oh well.
Troy H.
Évaluation du lieu : 3 Austin, TX
Really hard to say anything that would put BK over or under 3 Stars. I like their deals, the order is always correct, and they have what you need when you are hungry for it. As a note, I will say, I like their Jalapenos and bacon on my burgers better than some other places.
Amanda C.
Évaluation du lieu : 3 Austin, TX
My boyfriend and I live very close to this BK and we tend to visit a couple times a month. I give this location 3 stars solely because of a gentleman working there named David. I’m not sure if he is a manager or an associate, but he absolutely blew us away with his customer service. We went on a busy afternoon through the drive-thru and he didn’t make it feel rushed, asked what we needed, and then because we had to pull around and wait for one of our items he offered us free desserts for the«inconvenience.» Normally I never even get a «hello!» or offered any ketchup/dipping sauces before they close the window in my face so this sort of service, especially from a fast food joint, was refreshing. Because of his service we will continue to come back, and fingers crossed he will be the one at the window!
Rick B.
Évaluation du lieu : 2 Austin, TX
Not the best BK. Minimal parking, shared with a gas station convenience store. Food is BK standard. I got«ma’am“ed in the drive thru.
Pamela R.
Évaluation du lieu : 1 Austin, TX
Probably the worst Burger King I’ve ever been to. I mean, sure it’s fast food and expectations aren’t high but this location needs to get it together. The fries are always stale and they frequently botch our order. They’ve even been out of burgers before! Now if only I could convince my boyfriend that going south wasn’t as far as going north… maybe we could try a different location.
Mary Y.
Évaluation du lieu : 1 Austin, TX
Just went to this location about half an hour ago. Ordered a SIMPLE thing. A #2(Texas Double whopper) meal. When i got the burger, it didn’t have any bacon OR jalapenos on it at all. I took the burger back in, and asked the kid at the counter about it. He told me the burger was done correctly. When i asked him to show me where the bacon and jalapenos were, he was able to find 2 paper thin strips of bacon less than 2 inches long buried in the cheese, and 3 pieces of jalapeño smaller than a dime. When i asked why those 2 ingredients were so small in portion, he told me his manager said they had been using too much bacon and jalapeño. He was told that they have to take each piece of bacon and cut it into 3 pieces, then put 2 of those smaller pieces on each burger that is supposed to have 2 full strips of bacon. And they were trying to save on jalapenos since they didn’t order enough.
David W.
Évaluation du lieu : 2 Austin, TX
They never get my order right. I can understand if they are busy. However, even when I am the only one there, they still don’t get it right. No thanks.
ROCKSTAR S.
Évaluation du lieu : 1 Austin, TX
I gave them a second chance, I wish I didn’t!
Catherine T.
Évaluation du lieu : 2 Austin, TX
I’m not going to bother telling you what I thought of the food. It’s Burger King, for Chrissakes; you already know how it tastes or should taste. For the record, my burger tasted just fine, like I expected it to. My problem is with the half-witted drive-thru clerk. CATHERINE T vs. HALF-WIT CHARGE: Operating without brain cells DETAILS: [In drive-thru] HALF-WIT: Thank you for choosing Burger King. May I take your order? ME: I’d like one double cheeseburger, and nothing else. HALF-WIT: Would you like fries or a drink with that? ME: Once again, I’d like one double cheeseburger, and nothing else. HALF-WIT: Okay. [pause] Would you like fries or a drink with that? ME: What part of «…and nothing else» don’t you understand? NO, I WOULDNOTLIKEANYTHINGELSE! HALF-WIT: What was you order again? A chicken sandwich? ME: *sigh* VERDICT: Guilty as charged
James M.
Évaluation du lieu : 2 Austin, TX
Meh, It’s Burger King connected to a gas station. Fast and convenient.