Car Wash Resources

This is the worse business entity I had ever dealt with. All front counter person is idiot. Everyone of them is idiot. He/​She does not know what the hell going on in that building. They don’t care about customer and customer service.
Here is the worse thing about the owner’s wife (Marleen) that I meet her at the first time. I would like to take some nozzles and tubing coupling. She does not know what the hell I am talking about and ask me for the pictures of it and part numbers. Of course, I don’t have those. That are just the common items for car wash. Then she told me to go back to the shelf help her find them. during the search, she had an incoming call, and she went to front to answer the phone; and on the way to front, she shouted out loud «don’t take anything to put in your pocket, I will catch you». This idiot owner should not tell any customer like that. If I am a theft, I am a theft; she does not have to tell me that.
CWR IS NOT A GOOD PLACE TO GO TO FOR YOUR CARWASH ITEMS. Their prices are high and worse customer service on earth. The reason I was going there from the first day I own my carwash was intelligent PATRIC (he is genius and just know what I want when I say one word and he goes grab it for me) local and convenient. PATRIC IS NO LONGER WORKING WITH car wash resource; don’t go there; just a waist of time and money.
FROM NOW ON, I am going to order from KLEENRITE or Dultmeier or other car wash supplies on line for parts. They are cheaper and much better customer service. Also, there are a lot of soap company in Texas that you can order for soap and free deliver such as AP formulator in Houston or Scotch Plaid in Dallas etc.
I DON’T RECOMMEND ANY CAR WASH OWNER TO GO TO car wash resources on Exchange Blvd in Austin.
If I can give this business a negative stars, I will give it negative.
By the way, PATRIC in doing his own service now; he is the best mechanic for self service and automatic. His service is the best and very reasonable hour rate. If you need help with your wash, I can give you his number.