Chick-fil-A

Most likely one of the busiest and quickest Chic-​fil-​A restaurant I’ve been to. The customer service is awesome especially when the manager goes around the food court asking for customers if they are needing drink refill. Whenever I’m at the mall, this where I go. Always.

One of the busiest quick service restaurants in Austin. But what amazes me is the quality of service. Maybe the best people in the restaurant industry! Most importantly, the best coleslaw, made fresh in house. Try the chicken noodle soup. And of course great advertising.

The staff members are always so cheerful and helpful. It is a pick me up when I go to eat there.

We eat here all the time! Great customer service, awesome food, clean and welcoming.

Great food but the cost is a drive thru that has truly ruined this shopping center. That fail lies on Westlake.

Yay chikfila. I lost count but I think I eat here 22 days a week.
This place is actually too packed during lunch or dinner (esp. the drive thru). The employees are always nice and friendly. I forgot my wallet once and they still gave me my meal!
Their selections are always fresh and nothing is old or lukewarm.
Pros: tasty, fresh, chikfila, friendly workers, dual lane drive thru
Cons: so many people!, chikfila gets pricy every year, the location is awkward around the 290/​Mopac area.

Always delicious! This location has amazing helpful and friendly staff working! I also love that they are now recycling their styrofoam cups!!!

So nice all time! I forgot my credit card and I had ordered already. They were so nice and said to me come back later and pay us back! I could not believe it. I went back and paid them back and they have won my loyalty! Thank you for taking care of customers they way you do! I wished other establishments had the same level of commitment to customer service! Food is great as usual!

So, I wouldn’t normally review a fast food restaurant. BUT I had an incredible experience here that definitely warrants a positive Unilocal review.
I eat here a lot because it’s about 15 minutes away from where I work. I usually get lunch to-​go (reasonably fast considering the amount of cars in the drive-​thru) and eat at my desk in the office. One time, I ordered a regular chicken sandwich (the #1) on a really busy day and realized when I got back to the office that I received something healthy. It was a grilled chicken sandwich with wheat bread and veggies.
I was disappointed because I like my fried food. A coworker who also ordered from Chick-​Fil-​A called to complain that our order was wrong.
THIS IS THE INCREDIBLE PART.
The owner of the restaurant answered and apologized. Since we couldn’t return to the restaurant to exchange the order (I only have so long for my lunch break) he DELIVERED a new chicken sandwich to my work, still warm.
Let me repeat that. THE CHICK-​FIL-​A RESTAURANT OWNER DELIVERED A HOT CHICKEN SANDWICH TO MY OFFICE AT WORK.
Is this even a thing? I mean, WHO DOES THAT?! I was impressed and remain impressed to this day. Other places who DO deliver will mess up orders and make me travel to the store to make it right. They suck. I love Chick-​Fil-​A in general but having the owner himself deliver a chicken sandwich to me directly and apologize to my face? Wow. I almost wanted to apologize for making him travel to my work just to give me a sandwich. Amazing. I love the food here but this restaurant has an incredible owner/​manager to want to go out of their way to make something right like that. I tell everyone this story because I have never had such amazing customer service.
I would give more than 5 stars if I could. A fast food place delivered food to me. This restaurant is like a unicorn, rare and probably delicious.

Had such a lovely experience at this chick-​fil-​a today. Had a little work event catered and popped by to pick up my party platter. I was greeted and checked out by Josiah who turns out to be a Marketing Director. He was polite and gave me information for future employee events + a business card for easy ordering next time. Great customer service! He even carried all out to my car and directed traffic for me to easily get through lunch time rush. I’ll def be back because of the quality of service :)

Simply amazing! Always greeted with kind employees! I have never had such a great experience at a fast food restaurant.

Stop laughing at me for taking the time to write a Chick-​Fil-​A review AND giving it five stars. It deserves it.
I come here for lunch pretty often because of its proximity to my workplace. The service is ALWAYS perfect. Everyone is very friendly, the orders are out very quickly and, of course, the food is awesome. Come on, it’s Chick-​Fil-​A. You know you can’t resist the waffle fries and delicious chicken.
Obviously, this five-​star review comes with a grain of salt because it is indeed a Chick-​Fil-​A. I’ve had better food/​experiences at restaurants in my lifetime.
But for a lunch stop, it’s reliable, delicious and quick. Can’t go wrong here.

Lately service has improved greatly. Friendly smiles from employees are more common place, and this location has, by far the fastest service. There rewards program still is pretty buggy but they have been really good about still adding points manually.

I cannot speak for the whole menu because I usually get something vegetarian… I work at the mall so I would get fries or the small salad regularly. I noticed they raised the prices and down graded the side salad, and left of some of the fun toppings that made the salad special. So I am over it. I can bring my own bag of Lettuce to work. I still need waffle fries from time to time and yes they are friendly and on top of it at the Barton creek location. The manager is very nice.

hot greasy crispy chicken nomnomnom :)

One of my favorite places to get food for my boys when we’re in a hurry is Chick-​Fil-​A. The quality of food is just better than other fast food restaurants. They have some of the best customer service and they make the entire process quick and easy.
I also happen to love waffel fries, so they get bonus points for their unique approach.
My boys love to order an Oreo Shack when I let them.

Great place to go for a real chicken sandwich. I’d with a side of waffle fries. Odd how I always seem to want Chick-​fil-​a on Sundays but it is nice to see a company that gives its employees family time no matter the cost.

Best fast food place to go if your hungry… PERIOD! Spicy Chicken Sandwich, Pepper Jack Cheese, with large fries, and DON’T FORGET THE CHIK-​FIL-​A SAUCE!!! I kid you not I asked the manager one day if you can actually BUY a jug of it! To my unfortune they do not…
The place is clean, fast, friendly, and ALWAYS packed in the drive thru, so word of advice, don’t wait in line. Park, go in, and get it to go… It’s funny to see people wait 15 – 20 minutes to get their food because of the line in the drive thru… Love this place!

It’s Chick-​Fil-​A, the most solid game in the fast food biz. And that’s built just on a bun, fried chicken breast, pickles, and mustard.
This location at Barton Creek Mall shows it too. The rest of the food court can be a ghost town, but C-​F-​A has a line 10 deep.

This Chick-​Fil-​A is a powerhouse in the Barton Creek food court. Every visit or when we cruise by its always busy; twice as much as the other food outlets in the mall. The thing is we weren’t dining for this particular visit. We were shopping around and came upon a cow with some snacks. No trading for beans here.
Some staffers were out and about promoting the new spicy chicken biscuit and they had a hot one ready to go if you were so inclined. Then came little Rooster vs. the guy in the cow suit. He was a bit weary of the cow as they approached thinking cows don’t stand up (you learn such things early when you’re a country kid).
The cow persisted dancing around and making gestures. I told the boy to give the cow a hug so he ran and hid behind my back and held his arms out. About another minute later he gathered some courage and gave him a big hug.
Onto the new biscuit, decent grub considering the price was just right. I lurv the original chicken biscuit with a honey packet and sweet tea. I’d be inclined to try it again when I’m feeling like Chik’n for breakfast.