Chili’s

Forget it. They could care less about their customers. The attitude of the employees is worse than their food. The f greeter needs a lot of training. I arrived at 12:30 on a Thursday. Waited several minutes to be greeted and was told 30 – 45 minute wait. Empty tables were clean and ready for seating (many of them). Left there thinking they have serious problems. Will not be back. Felt like they really didn’t care if I ate there or not. Bye Chillis!

I do not like writing negative reviews, but i need to report the bad and the good.
At this location it makes a difference where you sit. I normally sit at the bar and James and crew take great care to make sure everything is great. Tonight we sat at a booth for a light dinner — just an appetizer — and the reports and reviews of the poor service were accurate. When our appetizer and it was not as we ordered — and because of the food and allergy issues it had to be remade. B let’s just say it was not handled in the most professional manner.
I have learned, if I’m going to eat at this location, I just need to sit at the bar and James let take care of me. Occasionally, the kitchen makes mistake, but James makes sure it is taken care of promptly and correctly

I wish I could add a half star because my experience here was above average but not 4 stars.
It’s been over 20 years since I’ve eaten Chili’s. I wanted to order the Awesome Blossom, but I’ve learned that calorie abyss is long gone. I’m not a a huge fan of big chain restaurants but not against eating at them once in a while. There was a lot to like here.
The ambiance is decent. Inoffensive pop songs play at an ignorable volume while people can face each other and still watch two different TVs that are playing the same show, which is inaudible with closed captioning enabled.
Our server, Melissa, was very pleasant, professional and attentive. It wasn’t a busy night, but we didn’t have to wait long for her if we needed something. The receipts have a handy «Gratuity Guide» that shows potential tip values at 15% and 18% if you’re living in 1995 inflation rates/​are a cheap asshole and 20% and 22% if you’re a decent human being that understands and appreciates the rarity and the value of quality service from those who have very little incentive to provide it. Either you tip well in these instances or do everyone a favor and eat your beans at home straight out of the can, you cheap trash.
The food was alright. I’ve had better strawberry lemonade, but it was pretty tasty. My friend ordered a steak, which was fine after salting. I ordered the chicken Cajun pasta. She seemed to enjoy hers, but mine was only okay. The meat was great, but the presentation was a bit lacking. The meat was sliced but still mostly in one piece and not really mixed together with the pasta. Not that big of a deal cutting it up and mixing it myself, but I feel like there wasn’t nearly enough sauce. There was just enough to partially coat the penne, but I prefer my pasta to be swimming in rich, flavorful sauce.
There are these little tablet game screens on every table that cost $ 2 if you have children that need to channel their annoying into. I guess it’s more cost effective and lower maintenance than the restaurant arcades of yore, but really, if your kid needs these things, maybe not bring them. And people who bring babies who can’t even eat there, why can’t you just go to McDonald’s if you can’t afford a babysitter? Whyyyyyyyyyy?
I visited the bathroom. Their toilet seems commercial grade, but the flow of the flush (or FOTF) was oddly weak. I pushed the handle a few times just to get a good spin going. It was like watching an hourglass with water instead of sand. There might be issues with this if you leave something sizable behind.
The worst thing was a small issue. When we were seated, our table and seats were still damp from being wiped down. I sat on it, didn’t feel it through my pants. Okay, it’s just water or cleaning solution or whatever. No stains on my butt. But why couldn’t someone use a towel or something?
Overall, good, not great, but a convenient walk if you’re staying at the Econolodge nearby and enough distractions to keep your unruly children complacent enough for you to forget about your joyless marriage, if only for an hour or so.

I’d rate it a ⁷⁄₁₀. No complaints, the staff was nice enough and the late night HH prices (MON-​THU) were good. Our waiter/​bartender was a bit unemotional and I had to wave him down or go to the bar to get service; But overall he was a friendly dude, so I’d return to this Chili’s in the future. I just didn’t leave the restaurant being like, «YEEEEHAW, that was awesome!»

It was ok for the price. I like how u can play games at the table while you wait on your food and you can also play at the table

Still love the service and the food is great. We will return. We especially love the fajitas.

So occasionally I get stuck doing things around my apartment, want to go out to eat but can’t seem to get away. That’s where food delivery comes in. Well, apparently after an order had been confirmed and payment had been taken, this location stopped delivery orders because of weather. Funny thing is, it was a clear evening, 80 degrees and not even a cloud in the sky.

Back when I attended ITT Tech, I ate at Chili’s a lot. They were everywhere. I liked the sampler platters. Then one day, I took the husband. I was surprised by the computer pay stations. The damned waitress kept pushing the pay stations. I finally had to snag my husband’s debit card just to shut her up. To this day, I cannot go into a Chili’s without asking if I can pay cash. Seriously?

Wanted some wings on Mother’s Day but everywhere was packed so crashed here later at night but glad we did. Kiddoes were hungry and I have always loved their Mushroom Swiss Burger. It was fun. Sat behind some prom people and still had a near 45min wait but not sure why when the restaurant was half empty :/​But its ok. HAd time to bond w/​the kids. It was still yummy. The jalapeño onion rings were a hit! Our older two shared the 2 for $ 20 special and had that. Chicken tenders are always good here. Our server was so nice too. Our lil ones loved their kiddie menu food. The burgers are always good here and big. Fries are yummy. ½ slab of ribs were good size for the special too. Had a delightful time-​thanks you Chili’s! again! ;)

After a terrible encounter with insects at a nearby burger joint,
I left and chose to dine at CHILI’s this evening.
Where the food and service was exceptional!
I had a new server Daniel who truly went out of his way, to make sure I was well taken care of.
I enjoy dining in a well run clean and inviting restaurant, where their staff truly spoils their patrons.
It’s worth every penny!
And it really doesn’t cost any more.
5

After the service today, we will not be coming back. Here’s the short version:
— Crowd waiting at the door and hostess MIA (busy cleaning tables)
— Wait staff walking by without acknowledging our table
— Waiters having in aisle discussion on who would be working our table.
— Appetizer forgotten twice and ultimately arrived after meal.
— Queso was sub-​par — Tasted and looked like it had been simmering for days.
— Plates provided for our shared meal were dripping wet.
— New plates requested but never received. (Instead we grabbed the to-​go containers stacked near us and ate off of those.)
Suggestions:
— Hostess should be there to greet and seat customers — not clean tables.
— Waiters should know what section they are working before customers arrive.
— Discussions on who is working where should take place off the floor and not in front of customers.
— Appetizers should arrive before the meal, especially when requested as such.
— Plates should be dried off before being given to customers.
— Food should be served fresh and hot.
— Wait staff should do what they say they are going to do. (ie. be right back…)

I honestly dont like going to chilis for the simple fact that it’s a chain restaurant, and if im going to shell out 50 $ for 2 adult entrees and a kids meal I would rather go somewhere I have never been. I have learned to avoid the mashed potatoes and queso at chilis bc of the «fake» taste it has. We visited ⁴⁄₂₂ and sat in the bar area booths. Chilis has redeemed itself in my book! They changed the menu and added a lot of new dishes, im here to talk about the avocado steak. Its was sooo delicious, something I would of expected from a 5 star steak house. Cooked to a perfect medium as requested, throughly pink throughout but with no traces of red! No a1 needed, trust me. My family enjoyed their simple meals of a chicken sandwhich and cheese burgers. Seriously, get the steak! Our server was great and attentive.

I don’t think we will be going here again. After a pretty stressful morning me and my husband and two kids went here for lunch. We were seated promptly, that wasn’t the problem, but the food was nothing worth going back too and the service was so-​so. The shrimp we recieved on the side we had to remind our waiter that we ordered and when it arrived it was greasy and weirdly spicy. For what you pay for I expect better service and tastier food.

The face lift that was done rocks! Bar peeps very customer friendly and helpful. I am a regular quit often. Believe me they know me by name. Thanks guys for keeping it real!

Good food, and lively atmosphere! But the service was slow. Our server Mariana Sa. Was not too attentive, and there wasnt a lot of people at the restraunt.
Would go again, and hope that next time I can leave 5 stars! :)

Very poor service. Waitress had very poor attitude and was inattentive. I was charged for a coffee I never got. Asked for my food without tomatoes and onions and to add Cajun seasonings and none if this was done. Asked for a side salad and never got it. Never got a refill of our chips to eat our queso and guacamole with. Over all a poor experience.

So, I have literally been sitting on this review for 3 days. I keep thinking maybe I need more time to think and change my mind but then again, no. This visit to Chili’s was less than one would expect. The service was so slow. We were there for over 2 hours. We had 2 burgers and chicken crispers and dessert. Our server had no less than 8 tables. He was so busy he came to grab our dishes then realized he didnt have time and set them back down. This restaurant definitely needs to staff themselves properly and then maybe they would have some better reviews.

I like the desserts a lot. Otherwise, it’s hard to think of a reason to rate it above average in any area. Predictable, something on the menu for everyone. I like the cookie skillet and molten chocolate cake enough that I won’t ever complain about going here.

Let me start by saying I will try to be bias here, only reason I eat here is because my Mother loves this place and the reason we go to this location is because she won’t drive far. :/ (Again I will try to be as bias as I can be with restaurant quality but being raised by a Restaurant Manager and even working in the industry at one time myself I find it hard to do)
The service here is horrible! It’s become routine for me to ask the hostess what waiter’s are working tonight so I can try to not have a repeat of a past experience. I went last week with my Mother and 2 children and I got beyond annoyed with the lack of service provided by our waiter. It’s quite simple to run your area especially when it isn’t peak time and you only have three tables; but apparently for them it isn’t.
Not make us wait almost 10 mins before you come to our table a first time, another 5 mins to bring out 2 sodas and 2 teas, not listen to our order correctly, when asked how much longer till they were done cooking our salads be like, «oh yea let me place those», bring us the appetizer yet it’s immediately followed by another server bringing our entrée only to be followed by our original waiter with our side salads, the steak that is suppose to be medium rare is messed up not once but twice, the Cajun chicken pasta still had half frozen chicken breasts on it, made me go to the bar to get refills on our sodas/​teas.
When the manager came by finally to check on our table I truthfully told him that I did not appreciate having to wait, having all of our food rushed out at once, the entrée’s being only partially eatable, having to refill my own drinks, and the lack of our absent waiter. He apologized and asked what he could do to right the situation. Again I honestly told him, nothing other than to retrain your wait staff how to serve the tables properly. He looked stunned and again apologized and tried to say something about how he could assure me that they are but I cut him off and told him to please save it. I said I am sorry but I have no tolerance when it comes to running a restaurant, I grew up in the business, and I’d cut you some slack if it was busy but you have 8 tables and 2 people at the bar with what appears to be 7 working employees that I can see upfront not including yourself.
He took $ 8.95 off of our ticket, gee thanks.
**Side Note** We went back there 2 days ago (ugh) and we had a fantastic waiter who was prompt and the food was piping hot!!! And I do know that the Manager remembered me from last time as he did not come by our table. LOL

Delightful burger, huuuuuuge salad, super fast. Good FWIW.
Its freaking Chilis. What do you expect? Consistency, huge portions and good flavor? Why yes, yes I can potentially choke that down.