Cici’s Pizza

This Cici’s has renewed my faith in their pizza. Live in Kyle, but will go to this one because it is good. Pizza is always tasty and fresh. The restaurant is clean and staff are always friendly and accommodating. Don’t see what you want on the buffet? They’ll make you a personal sized one with no problem. Mr. Smith — you run a great place!

I don’t usually go her to have buffet. I just preorder and pickup what I want so if you’re looking for the buffet quality you should probably look at another review.
The quality of the pizza you pick up can sometimes be a hit or miss. Sometimes when I order it the pizza is great fluffy and melts in your mouth, other times it ended up being a bit dry. The staff is pretty nice though so that’s a plus.

Excellent service! I went on a Tuesday evening and Greg (the owner) was working. The pizza was constantly being restocked and the tables were constantly being cleaned. It was evident that all the workers, from the bus girl (Anastasia), to the cooks (Jose & Guillermo), and all the way up to the owner, showed pride in their work. I will eat here again!

It doesn’t get any better than this. Stuff Crust pizza is simply amazing!

Usually this place is alright, I would go as far to say it’s awesome however there is a clear divergence of standards between the managers. The first time I came it was a 5 star experience. The black male manager (sorry, don’t recall his name but he was spectacular) was on the ball. The tables were clean, the sodas were on point, the ladies room was stocked with the necessaries, pizza was hot and tasty, salad bar was perfect and not a bug in sight. HOWEVER…
THIS TIME…
A young hispanic guy seemed to be in charge and he was really not ready for this responsibility. Clearly not ready. Watered down sodas in three of the taps, bugs (crickets live and dead) all over floor, tables filthy and just covered in stacks of dishes, pizza lukewarm, salad bar was in a sad state, and the ladies room was NOT stocked and was NOT clean.

Worst place ever. The kid running it is rude to customers and tells you to get out and not come back if you don’t like the food. I will never go here again and hope everyone takes this warning. I called corporate office to complain and never got a response. The food is horrible and the place is usually filthy. Good luck if you want to eat here. Enjoy your stomach ache.

Great customer service. Pizza never stopped popping up on the buffet no matter how many customers showed up. I would definitely come back.

I must say I did not like this location before Greg Smith took it over. Greg has worked with a cc organization for many years and is now the owner of this location. Every time I come in here I feel welcomed like family. The food is always a good fit for my daughters and I, because I like thin crust with veggies or jalapeños. My daughters like plain old pepperoni but we both enjoy the salads and desserts. Keep up the great work Greg!

When I first walked in there was two cashiers 1 on his phone texting and the other with his backed turned. I had to clear my throat to get their attention. The pizza selection was slim to none. There was about 5 or 6 different pizzas out at a time which about half were cold. Parmesan cheese was not at any of the tables only at the end of the line which was inconvenient. The restaurant itself was clean so I’ll give them that. Would not recommend this or come back at all.

Ever go to a place to eat that makes you want to take a shower and scrub your mouth clean if you haven’t then you clearly have never been to this cicis dirty towels on the buffet, employees eating in the food prep area, the only employe who washed there hands was the person bussing the tables. Going from the register to the prep area eating then to the buffet and picking your nose is grosse and that’s the manager! If was was the health inspector I would shut this place down fast. The only chance you will see me here is if I want a stomach bug for some reason. I just count my self lucky that all I got was an upset tummy for 2 days

I’m writing this review for my kids who LOVE this place. I also love the price. It’s one of their favorite places to go for daddy/​kids night. The staff is also very friendly and they are great supporters of the community, especially schools. They had a wonderful fundraiser for our school tonight and gave away great prizes in a free raffle. I appreciate the fresh salad bar that isn’t a bag of lettuce.

I don’t understand the bad reviews at all. As far as a pizza buffet goes, everything was just as to be expected. I arrived only about 25 minutes before close one night and was nicely greeted and was happy to still see a great selection available. But the staff went above and beyond by making a fresh batch of cheese bread for us just a few minutes before close. We just asked if there was any left, and they immediately got a batch in for us without us even asking. Tasty, cheap pizza, and good customer service.

Disgusting!!! Pizza was awful, but the shape of the restaurant was despicable. Looks like it’s on the verge of closing down. Bathroom had water leaking from ceiling, causing a small flood in bathroom. Do yourself a favor and go somewhere else to eat!

This place is hidden off of William Cannon and if you ever are in the mood for a pizza buffet with fresh greens (salad) and fresh made-​to-​order pizza well this is the CiCi’s you want to be at.
Roommates and I crashed the place 45 minutes before the place is to close at 9pm. We all 3 figured we would have 1) stale pizza, 2) bad service, and 3) we really didn’t care much about anything but getting pizza in our bellies.
To much of our surprise we had fresh made-​to-​order pizza for us and then some! The cook and manager made it a point to make veggie friendly pizzas for my roommate who is strictly vegetarian even 15 minutes before they were slated to close!!! Seriously? You cannot beat that kind of service. Fresh cheese, mac & cheese, alfredo & spinach, and even an all veggie pizza was set out for our bellies and the 9 other people who walked in 15 minutes til closing.
Low key, easy parking, fresh pizza and salad bar, and all for cheap is a win/​win situation in my eyes. Good job, CiCi’s Pizza. Keep up the great work! I will never detest you… at least not if I want to a pizza buffet late at night again in the future.

Pretty bad pizza but it’s cheap. Kids certainly don’t know the difference. Edible but I can’t imagine anyone ever craving it.

So inexpensive it’s scary. (Are the ingredients produced with slave labor or something?)
But in any event, the food isn’t bad (and they cheerfully make cheeseless pizzas for the buffet for my vegan family), the dining room & bathrooms are very clean, and the staff was extremely friendly and helpful. (It was the great staff that prompted me to leave a review.)

I am forever surprised by the crappy reviews this place gets. I can’t speak to their experiences, but we go here QUITE often and have never had a bad experience. The staff is always super friendly and helpful, the pizza always fresh and plentiful and my kids LOVE the arcade area! What’s not to love?

I went here with my family for Customer Appreciation Day for a $ 2.99 buffet and I think I might have gotten more food for my dollar at a pizza delivery place. They absolutely were not prepared for the crowd that came. You would have to stand in line for 10 – 15 min for them to put one pizza out to serve the 25 people in line. Not only that, but the pizzas they made had almost no toppings, even by CiCis standards. The restaurant was dirty dirty dirty and there was no silverware for 40 min. Am I supposed to eat my pasta (the only thing available) with my hands? I’m shocked at the state of this buffet considering I saw at least 7 people behind the counter and two in the lobby who were only «cleaning.» this place may be better when it’s not so crowded, but with the staff there I would highly doubt it.

Of all the random places that inspire me to write a good review …
But seriously. I was pregnant and craving pizza. So I may have come here a few times during that stage in my life ;-)
The employees are always super friendly! The place has been remodeled in the years since I last came and it’s very clean.
And the pizza is good.
Have you tried their dessert pizza? I could come here just for that! To.Die.For.

Nice looking CiCi’s Pizza, I’ll give them that. They’ve been rolling out these redesigns in the North Texas area for a while now.
But if they no longer offer the «sauce on top» deep dish, then there is not much of a reason for an adult without children to return. I hesitate calling it «Chicago Style» because that will get me all sorts of hate email, but obviously that’s what the recipe was leaning towards. It was really CiCi’s only decent pizza. In fact, a manager told me once that was CiCi’s freshest pizza and the dough was never frozen. The sauce was heavy and thick with tomato and a different concoction altogether than the normal quite bland and thin stuff. This junk is now apparently being stingily slathered on the deep dish, and it’s a different beast completely. I took my order of a large deep dish home. When I opened it up, to say I was disappointed, would be a mild understatement.
I’ll be doing further detective work to see if this is a corporate or franchisee menu change.