Yes, that African American female with fingernails 3″ long gave me a hematoma. I’ve looked for her again to have the opportunity to tell her in front of everyone she will never again draw my blood.
Kristina K.
Évaluation du lieu : 2 Austin, TX
Wow. This place is busy. Don’t expect too much. Stick out your arm, draw blood, leave. I seriously felt like I was in a cattle call when I first arrived. Everyone I interacted with was very nice, or as much as you can be when you’re over worked in the medical field. The techs there were polite to everyone I saw them interacting with. Blood was drawn. Not much more to say other than you’re probably going to wait a bit. The reason for the 2 stars is due to this facility’s cleanliness. There was a dead cockroach from someone stepping on it in the lobby. It was a big one too. Back in drawing rooms I did see used equipment here and there on the floor. Black dirt marks on the floor. Definitely made me question whether or not they were sanitary. I made sure and watched my tech unwrap everything(he used hand sanitizer and new gloves) but who knows if the chairs & tables have been properly cleaned?
Christine A.
Évaluation du lieu : 5 Austin, TX
Like a Stealth Vampire, Brittnee, a former six year Army Medic, drew blood from my arm and I hardly knew she was there. I challenge you to find someone with more blood sucking talent than this sneaky little mosquito. Go early when there is no wait.
Heather H.
Évaluation du lieu : 1 Austin, TX
Have been here several times and there is an older black African American female who is rude and is not very good at drawing blood.
Deanna S.
Évaluation du lieu : 2 Austin, TX
The receptionist is rude, impatient, and down-right inappropriate. An older woman just complained about her arm and the receptionist straight up yelled at her in front of the entire waiting room, rolling her eyes, and slamming paperwork down. Also, when I called in to see what the intersection was, she was snide and said it’s on the corner of 34th and a «street». This woman needs to be fired. Other than that, my phlebotomist was cordial. A relief to what I experienced in the waiting room. There are pregnant and elderly people here who have a hard time getting up from their chairs and going to the front desk — they especially don’t need to be yelled at. When working in any kind of medical environment, patience, empathy, and being personable should be a requirement. Getting blood drawn may not be a big thing for me but it causes anxiety for a lot of people. The last thing we need is an inconsiderate receptionist.