We priced out our custom table top to a few different fabricators and Crippen had the best pricing of the product based on the expected end result. They didn’t inform us the important wood framing was not included. This framing was crucial to the construction of the overall table. If we’d known it would have been disregarded, we would have been happy to supply it or move on to another fabricator. We waited weeks for an estimate, ample time for the company to look at our specs and let us know their capabilities and limits. Unfortunately, bringing the table up to the original spec will now cost us more time and money while increasing the chance of damaging the table. The product we received was good, just not at all what we were anticipating or counting on. No refund was offered or granted when requested. Really frustrating and disappointing.
Tara H.
Évaluation du lieu : 5 San Francisco, CA
I love Crippen Sheet Metal! The staff is amazing and has the kind of breadth of experience that allows them to adapt to almost any type of metal working. I’ve never once had them tell me they couldn’t do something I was asking for. They would always say something like, «Well, let me sketch something up, get you a price and see what it will take to get this done.» From an S-curved towel bar for a vanity to antiqued metal door panels to custom feet for a cabinet — they’ve done it for me. I cannot recommend them enough!