We’ve been using them for years, since we started potty training our daughter years ago. He was recommended by my mother’s friend in the carpet business and gets all his job through word of mouth. Mike has gotten out weird stains from the previous owner of the house we could get out, play dough stains, food, oil … Mike responds quickly and professionally. One thing to note, the phone number to reach him is 512−517−9967(not the one listed there. That’s the old one.)