CVS

I’m giving them another chance for prescription convenience. They weren’t able to fill a script the same day, but the next day was ok. The drive through window was prompt and friendly.

I’ve been coming here for years, and have had only good or neutral experiences; however, the past two weeks, my family has had two prescriptions screwed up at this location.
The first mistake was CVS switched the # of milligrams with the number of pills (script was 30mg, 60 pills; CVS filled 60mg, 30 pills. Nope!
The second mistake: Doctor wrote an identical script for each of two of our kids; CVS only filled one of them, not both.
Both instances required CVS spending too much time calling doctors to validate prescriptions that should have been received and filled right the first time.
I’m not sure if CVS Pharmacy at this location hired someone recently who doesn’t know what they’re doing, or if the Pharmacy management isn’t doing adequate employee training or quality control, but two screw ups this close together is not a good sign.
I’m frustrated and disappointed with the lack of quality and attention to detail at this CVS Pharmacy.
One more strike, and I’m going to another provider.

Prescription not done even after having called ahead several hours! I was at Seton SW being sent home with RX for 1 blood pressure medication. It had initially been called into a different pharmacy but bc CVS is closer to our home I called CVS several hours ahead of time to have them transfer the rx. The technician assured me it would be done by 5:30−6pm. I sent my husband down at 7:30pm and they had not even gotten the transfer yet! The whole trip should have taken 15 minutes, but instead took him 45mins. Meanwhile, I am home with my 4yr old and 2yr old and suppose to be on strict bed rest. Very unprofessional and will not use this pharmacy again!

Jade from the pharmacy was so helpful when my prescription wasn’t sent in. She was super sweet. Had a great experience there! Will definitely be using this pharmacy more often.

So I have to give you a little inside scoop on my last 24 hours. I have been to three cvs pharmacy’s in the 24 hours and have experienced horrible service at all three. First of all the dr called in my script to the wrong pharmacy not the pharmacy’s fault. Second of all after waiting almost three hours last night only to find out the store I was waiting at didn’t have it. So they called it into this location to pick up. Showed up this morning first girl was nice. My script still wasn’t filled. They called the pharmacy. And said it would be 20 – 30 minutes not a big deal. A second girl came to the window and was extremely rude. This is the straw that broke the camels back so to speak. Customer service sucks here end of story it is never ok to be rude.

The pharmacy is extremely slow and the store hours are horrible. The pharmacy closes at 6:00 on Saturday!!! Crazy!

DATE: 4÷18÷2014
So I was told to go to my friends house at 7pm tonight for a sleepover in Polo Club. We drove to his house, I ran up to the door and rang the door bell. After attempting 5 times, no answer. So we had to kill time until he comes back. In the end, we went to CVS for stuff. I entered with a friendly hello from the employee. We looked around in most of the isles. I looked and found that my daily dose of Junior Mints was here. I couldn’t resist, so I bought it. Line was short, and employees were nice. I left and now I’m writing this review savoring my Junior Mints, even though my friend still isn’t here.
PROS: REDBOX, Nice employees
CONS: At bit on the pricey side for convince
OVERALL: 4/​5, it’s friendly and has what you need

Nice newer store. I wish they had a pricing structure more like Walgreens… I don’t mind paying a premium for convenience, but some things feel like they have rather abritrary pricing. Never much of a line though, so it is always a fast in and out.