Fairfield Inn & Suites Austin Northwest/ The Domain Area

This property is a beautiful representation of the Marriott standard.
Comfortable, clean and modern rooms, a fantastic free breakfast and excellent service. I will definitely be back.

This hotel is newly renovated and beautiful… the rooms are gorgeous and comfortable and our room had lots of convenient outlets, plus a microwave and fridge. The problem is that every day of our stay we battled with the hot water (and it’s a recurring theme in these reviews). It’s not that it took a while to get hot– it’s that there simply wasn’t any hot water. We’re talking ice cold, not «inconveniently warmish.» I resorted to taking showers at night, and even then the water temperature fluctuated while showering and it made me nuts. (I know, I know, First World Problems…) Also, the bathroom in our room had ZERO ventilation, so that morning poop stayed in the air eternally. The hotel room windows are supposed to open but are stuck shut, but we were finally able to pry it open an inch just to get some air into the room.
I’m sad that this place didn’t work out as well as I’d hoped, because it’s really pretty and comfortable otherwise. But there are a zillion other hotel options around, and I’ll be choosing them.

This was my first time in Austin, and we wanted to be near family we were visiting so we went with this location. It is very clean which was great. The staff were all quite friendly, and helpful when we needed anything. Housekeeping was awesome!
The room. We got a two bedroom accessible room right near the front of the hotel. The room was clean, easy to get to from the front, and very close to the workout center which was nice. The bathroom was also good for what we needed. It is a little awkward as I had to step down when getting out of the shower/​tub. Just a heads up. The trains didn’t bother us as much as the elevators, and one night a group of people were extremely loud in the front lobby at 1am. The front desk staff took care of it as soon as I called.
Breakfast. For a continental breakfast, I liked it. Eggs, sausage or bacon, potatoes, waffles, cereal, oatmeal, yogurt, juice and coffee were all included. It’s nice when traveling to have that option.
Hot cookies in the afternoon! Yes please!
The location was also close to the Domain which is a big shopping mall and easy to get to, so that was a bonus as well.
If you’re traveling and need a place to stay for a good deal, this is the place.

It was our first time booking and staying here. Great breakfast in the mornings. About 10 – 15 min from 6^th street which was perfect and also from Darrell stadium. The hot water took awhile to get hot but otherwise not bad. We would stay again.

The air conditioner was broken in my room. Things are pretty run down-​the closet was broken and the shower curtain was moldy. But the AC was terribly loud and kept me up all night. I didn’t have time to deal with it because I had an important meeting at work. Came home from work to change my room to find that the hotel was booked. I waited on line for (literally) 20 minutes while TWO people checked in at 445 pm. I said I needed someone to fix the ac so I could sleep tonight since the rooms were booked.
Lillian at the front desk said she had to call her manager. I told her to call. Then she said she needed to check in the people behind me in. There were 6 people behind me. I did not have an hour to wait (we had a company dinner reservation). I already waited on line for 20 minutes. This was one phonecall. Why are people working in hotel reception when they have no people skills? I’m literally crying in my hotel room because I don’t have a quiet place to sleep, and I wish I never booked here. Also their «high speed» internet is a lie.
***
I edited this to a 2 because the maintenance man came and fixed my ac in minutes after I had to call down (a second time) and request him again. I just don’t think a customer who is usually happy-​go-​lucky should be moved to tears due to lack of sleep in a hotel.

When I first walked in the hotel lobby. It looked clean and smelled nice. I got upgraded to a suite for free when I asked if there was a fridge/​microwave in the room I booked on Expedia. The staff was friendly and very helpful.
The elevators are old and makes a scary clunking sound when you arrive at your floor. So it caught everyone off guard. lol
The suite king bed room was nice and roomy. The bathroom was clean as well. There are two tvs in the suite room. The only thing, I didn’t like about where our room was located was that I keep hearing the trains or was it planes in the early morning or late night. It woke me up since I am a light sleeper.
They have free breakfast served each morning. We did not have time to eat breakfast but it smelled like eggs going down the elevator on our way to check out.

Not completely thrilled with my room. The check in process was great as the front staff was attractive and helpful. My AC worked so/​so. I put the fan ‘on’ and set the temperature. It would turn off prior to reaching the desired temperature and didn’t remain on as I wanted it to thus the room was warmer than I wanted it to be.
The next morning I had the sink water on hot so I could shave. After 3 minutes of running the water, it still didn’t heat up. I felt guilty being in green Austin and wasting water. I finally settled on shaving in cold water.
Finally, be aware there is a train that rolls by right behind the hotel multiple times a night. Another reason why I wanted the constant noise of the AC.
3 stars because of the friendly staff and good rate. –2 for the AC and cold sink water that both need upgrades.

Nice accommodations, and good if you plan to stay a while. Lots of room and closet space with a good size fridge in the room. Everything was clean, and the staff was friendly. Typical good service for Marriott in my experience.

For the love of peaceful sleep, ask for a room in the front of the hotel. That sound waking you up in the middle of the night ain’t the a/​c. It’s feight trains. Hourly, if not more frequently. Con: no warning whatsoever. I only figured it out after a lady on the hotel shuttle asked if there are trains nearby. Pro: they were responsive at changing my room once I requested it. At the cost of two nights sleep, I received a free upgrade to a king suite my third night.
Other notes: small gym with two treadmills, an elliptical, and some free weights. Tiny pool and a hot tub. Free hotel shuttle to transport you within 5 miles of hotel (so it can take you to a mall, or Rudy’s BBQ). See their website for hours. Location is for business travel. otherwise, rent a car. Friendly and nice front desk. Their breakfast surprisingly had a good and varied selection: scrambled eggs, sausage, Jimmy Dean breakfast sandwiches, diy waffles, cereal, oatmeal, muffins, milk, juice, coffee, yogurt, and fresh fruit.
Enjoy, if you can sleep.

Very clean rooms and lobby. Staff was exceptionally nice and attentive, especially Diana. You could tell that she cared about your experience and would go out of her way to help you. We visit friends in Austin quite a bit and I can firmly say, we will definitely be staying at this hotel again!

Great location and well priced. A hotel ²⁄₁₀^th of a mile away was almost double the price of this one. It’s within walking distance to The Domain (premier shopping mall in Austin). They have a full and free continental breakfast (waffles, sausage, egg etc). There is also a pool. It’s really close to some sort of rail line, so it can be quite loud out there at times. The people at the front desk were always nice and friendly. They also put out free cookies at around 3 pm. That’s always a plus! I would totally stay there again.

We live in Austin and were escaping for an overnight date. Priceline’d this hotel for $ 66 plus taxes and fees ($ 83 per night). We were on the top floor, train side. I slept wonderfully and didn’t hear the train at all. Husband heard it loudly at 2am. The room was clean, bed was comfy (pillows need to be better). Wish there was a fridge in there. The elevators are slow and noisy. Breakfast was pretty standard, best thing they had going was the waffle maker. We didn’t try the pool or hot tub.

If you Like Trains, you might love this place.
My 1^st & last night here; checking out early.
Train Ran about every 30 Minutes; Sounded Like a Jet airliner getting ready to crash into the roof.
Could feel the ground shaking, while in bed…

I just can’t give it 3 stars — I’d like to, but can’t. This place is in desperate need of a remodel, very dated in comparison to other Fairfield Inn locations. See Branson, MO for comparison sake.
I stayed here Sunday night, because I was waiting on furniture to arrive the next day. It was pretty dead. Maybe 15 people in the whole place. I won this room on Priceline for $ 63. I chose the area because it was close to work, and I chose a 2.5 star over 3 star because I wanted to gorge at breakfast. Fat kid :)
My parents used to stay here all the time when they came in town, but I think I’d rather send them to Aloft or another nearby hotel. There isn’t anything that is so terrible about this place, but nothing is so great either.
I’m not sure what is wrong with the elevator, but it is slower than molasses and also FREEZING. Should have taken the stairs, but it was late and I didn’t feel like hiking up 4 flights of stairs. Lazy bum.
I was delighted to get a king room. The bathroom had a small, blood like stain in the tub. I avoided it like the plague when taking a shower. The bed felt comfortable at first, but I couldn’t stay comfortable at all. Not the best nights sleep. I didn’t hear the train until early morning, so it didn’t wake me. Tiny tiny tv in the room as well. Like computer monitor size. Heater didn’t kick on until a few hours later.
Breakfast was alright — I wish the breakfast sandwiches were in the warmer, rather than in the fridge for you to heat up. Coffee was marginal at best, but plentiful. Breakfast did have oatmeal, eggs, and sausage patties, along with all the other continental breakfast items.
Staff wasn’t the most attentive and didn’t seem to care if you were there or not.
Chances are I won’t be back, because I do live in Austin, but I don’t know if I’d put friends up there either. I really wish there was an easier way to get to the Domain (walkway/​skybridge with staircase from the second or third floor of hotel to Macy’s would be nice!). It’s so crappy that the hotel is on the other side of the train tracks, but it still takes 10 – 15 min to get there.

My company paid for me to stay here the night of our Holiday Party since I had to organize it. The hotel is very nice. The rooms are quite spacious, claen and comforatble.
The breakfast was your ordinary hotel breakfast with the waffle machine, oatmeal, and some hot foods (eggs and sausage on the day I was there).
They have a small market next to the desk where you can get some late night munchies (hotpockets?) and sodas.
The only problem is the train track that is not too far behind it. I woke up once because of it, but for the most part it wasn’t too bad!

Free Breakfast everyday of the week. On Saturday the food is there 7am-​10am. I got down there by 9:45am and there was still food out nice and hot. The lady’s working the breakfast station where still bring out fresh scrambled eggs and sausage at 9:55am. The waffle station is sweet, you can make yourself a nice Texas shaped waffle. There’s a wide range of breakfast foods, something for everyone. The oatmeal station looked cool and always they have hard boiled eggs, bagels, toast, cups of fruit, yogurt’s, Milk’s and Juice’s. And if your a coffee drinker, there’s two coffee stations. It was a very filling breakfast.

Awesome breakfast and nice staff…
They had flap jacks… Woo Hoo

Cons: The internet here while free, is slow at roughly 1.5 meg per device. I packed my swimsuit but unfortunately the hot tub has been cemented over. The «fitness center» is a stuffy little room filled with 2 treadmills, 1 cross trainer, and selection of barbell weights. Trains frequently pass by the hotel but thankfully they do not sound their horns. The air conditioning unit while functional is obnoxious.
Pros: My room is clean. The bathroom is clean. The mattress and pillows are comfortable. Breakfast options include, do it yourself waffles, hot buffet style eggs and sausage, bagels, bread, yogurt, and fruit. They hosted a «happy hour» with free beverages (wine, beer, margaritas) pizza, salad, and live music. I feel this hotel certainly puts the effort into making this a competitive selection for a value hotel.

I am very happy with this hotel. The room and bathroom were impeccable when we arrived. The staff is very welcoming with the exception of one or two who supervisors who seemed too busy to look up and smile or greet anyone.
They offer free breakfast until 9:30am and had a nice assortment of healthy foods and also the not so healthy kind. They also have a small market section in the front in case you need aspirin or are craving a treat in the middle of the night.
Location wasn’t too far from downtown and is close to the highways and to The Domain mall which is very nice. The only problem I had was some drunk girl knocking on all the doors on my floor in the middle of the night asking for «Jesse.» (She was probably just lost but where’s the fun in that story?!) This wasn’t the hotel’s fault and she eventually fell out of a window. Kidding! But seriously I wish she had. ;)
I would definitely stay here again.

Location is okay and the shops are nearby, but not walking distance.
Regular continental breakfast is okay and the room is comfortable. I was here when it was snowing in Austin and the elevator felt like it was a freezer, to the point that I waited for the other elevator every time I was going up and down.
Don’t know much about the rates since the company already paid for the hotel stay, I wish they could have put us closer to downtown Austin, it’s a drive to go down there from this location.