Froyoyo

My hubby and I we love to go on date at froyoyo bc it’s fun and
favorite the vanilla with tone of brownie toppings and cookie dough yummy

Bad product and horrible service!
I have been to this place many many times and have usually been pleased with the product even though the service has always been minimal.
On our last visit my son and I got the chocolate yogurt. We didn’t taste test it because we’ve had it many times before. We got in the car, took a bite and my son almost vomited. There was something definitely wrong with the yogurt, it tasted horrible. I immediately went back and informed the kid working there that it tasted bad and would like my money back. He kinda giggled and said it was because there’s no milk in the product and he would not give a refund. GO TO D’LITES ICE CREAM ON WILLIAM CANNON. AWESOME PRODUCT AND THEY CARE ABOUT THEIR CUSTOMERS.

Not a great fro-​yo spot. The only reason we frequented this one is due to the lack of places in the nearby area other than Pinkberry. The toppings are often not refilled if you go closer to closing time. My main complaint is the lack of fruit topping choices and the lack of flavors. If you’ve ever been to Yogurt Planet in the Triangle, they have about ¹⁄₃ of the options of that place and the toppings are much lower quality. There’s usually only about five functioning flavors at a time, with other machines inexplicably turned off. Half of the employees are really friendly, the other half not so much. It’s definitely hit or miss. They do have a good rewards program with a stamp card that gets you a free cup of fro-​yo pretty quickly.

As the only reason I came in to Froyoyo in the first place is due to the fact that I accidentally bought a Groupon for it; however, I can safely say that I will not be returning into that establishment again because right as I walked in, the whole place was completely dead silent and as empty as can be. Not only was that a little awkward but with the limited favor options that I was given they were all a watery consistency and taste. Lastly, as I was choosing the toppings I noticed that the fruit on the counter not only looked old but were covered in fruit flys.

Their selection was very limited. No chocolate, come on. The quality is the same as any other frozen yogurt place out there too. It was just meh for me.

Writing an update because I stopped back in yesterday to use said groupon again. Tasted a few flavors, but decided to go with my usual: only 8 vanilla. Walked out, took a bite, and I swear it was rancid. Most disgusting thing I have ever tasted. It ended up going straight in the trash. What a waste.

I don’t leave a lot of one-​star reviews, but this place was so bad it was almost comical. I went here with my sister after dinner last Wednesday, and it was initially a little hard to tell who was on staff and who was just hanging out, since a bunch of high school or college kids were sitting around talking with the guy who worked there (maybe there were other employees in the group, not sure). Not a big deal, but the place was also dirty and a lot of toppings were almost totally empty.
The frozen yogurt itself was not very good. It was more icy and firm than creamy and smooth. Then again, some people like that. There was no hot fudge, the Reese’s Peanut Butter Cups container was empty aside from a few crumbs, and the whipped cream was empty and dripping. One of the guys there (not sure if he was staff or a friend) suggested doing whip-​its. I don’t know if he was serious. When I mentioned to a staff member that the whipped cream was empty, he said to shake it. I shook it, but it was most definitely empty. He then came over and shook it towards me, causing the last bit of runny whipped cream liquid to get on my sweater and face. Rather than apologizing, he laughed and said, «Oops…if it makes you feel any better, it got on me too.» He didn’t offer to get out more whipped cream, either.
We went ahead and paid for our very plain froyo and picked at it a bit before leaving, but the overall experience was so weird and unprofessional that we were almost convinced we were on a hidden camera show where service is intentionally bad to get some kind of entertaining reaction.

I absolutely love Froyoyo! Their tart is made in house and is to die for. Their staff is impeccable as well. See y’all again soon!

Must say I agree with the reviews on lack of flavor choices and the general taste of this yogurt. The staff always seems verging on bored/​rude or hostile/​rude so the other reviews about this are spot on.
Recently, out of desperation for a quick bite, I went by at 2pm in the afternoon and it was closed. Web and their phone hours say 10 — 10pm; sign on door says 10 — 9pm — huh? Is it that hard to get your hours straight?
Regardless, it is mid afternoon right before the after school rush and it is closed up with a handwritten sign that says «Back in 15 minutes» and no time out written on it so you have no idea the wait would be. I am betting that it was closed a lot longer than 15 mins., but who has time to hang out and wait for errant employees to return from whatever is so important that they abandon their job?
A store should not close down mid day other than for a true emergency (which would take more than 15 mins.). A store should publicize it’s hours correctly. A store should be respectful of it’s customers’s time.
BTW, Froyoyo owner — there were three other separate customers that came up during this closed period so total you lost 4 customers.
This is Keep Austin Weird… in a bad way… no more visits to Froyoyo for me and my friends!

The whole fro yo experience has been Starbucks-​ized in recent years and so I found great comfort with a place like Froyoyo. It doesn’t feel chain-​y and it delivers quality fro-​yo at reasonable prices. Really what more can you ask for?
The sample cups are massive and the flavors are top-​notch. They do lack the shear number of machines that some of the conglomerates have, but you won’t be disappointed.

I’d never been to a Froyoyo. I wasn’t impressed.
Walked in. Counters are dirty and there’s no real variety in flavors. Grabbed a few of the small taste cups. You know how at the crappy all you can eat places they have what they try to pass off as «ice cream» or «yogurt» that is just nasty? Yeah, it’s that texture; grainy, yucky and just not tasty at all.
Kids running amok, parents busy chatting or texting and not really paying attention to what the kiddos were up to.
The lady at the register wasn’t too friendly, either.
I got the tart and added some blueberries and strawberries… but it just wasn’t awesome… at all.
I won’t ever waste my time going to another one.

Thanks but no thanks! When I went to Froyoyo, I was immediately turned off by the lack of flavors. There were only 4 functioning machines when there were more that should have increased their flavor count. Another good indicator to leave was that I didn’t see any girl who seems like she belonged in a sorority. If a froyo joint is busy and you don’t see the stereotypical sorority or fit girl, leave! It’s not worth your time to be there! Froyoyo was overrun with a bunch of parents more interested in themselves versus how terrible their kids were acting. Although I think it’s the only froyo joint with gummy frogs, that’s not enough to sway my opinion. Don’t waste your time here.

Way too many frozen yogurt flavors with about 2.7 million toppings.
Per usual, my eyes were about 100x the size of my stomach, but that somehow didn’t stop me from eating the entire thing.
Nice, clean location — great stop if you’re in the Westlake area and craving a little froyo!

I came here super excited for explicit gluten-​free options and the wall of artisan chocolate. I left disapointed with my time and money spent. The frozen yogurt was pretty OK, maybe even just mediocre. Unlike the chocolate shop I frequent back home, the staff personnel here was not friendly or engaging. Though my girlfriend and I were the only ones in the shop, the lady behind the counter did not look up or speak to us despite my vocal interest in the chocolate bars. Once we got to the counter to purchase she finally looked up and spoke to us but she did not seem eager to converse with us.
A plus is that they let you try various chocolates before you purchase them but I can’t really say I would come back after the sub-​par yogurt and experience.

I JUST HAD THE WORST EXPERIENCE EVER AT THIS PLACE and if it is the last thing I do I am going to post the picture of the employee who deserves to read this review himself and find himself working at some Wal-​Mart somewhere NOT on Bee Caves!
What I wished I had said to the worst employee ever:
You young man are the rudest, most obnoxious person I have ever encountered at Froyoyo so much so that I am actually shocked and I cannot believe someone actually hired you to begin with! You don’t deserve the minimum wage that you are making and you were so so rude to my best friend that I actually threw away my fro-​yo in disgust at just the thought of what happened. Your attitude and snide remarks and the rude remarks that you SHOUTED at us as we walked out were unbelievable – You completely ruined our evening and we were catching up after not having seen each other since my wedding party! You completely embarrassed us, made my BF feel humiliated and embarrassed and I’m sorry, I’m not an aggressive or vindictive person but if you find yourself jobless as a result of this review than I will congratulate your bosses because they might be losing customers because of your horrible customer service! I cannot believe that you had the nerve to get back to reading your book after being so rude and you didn’t even apologize or explain yourself. Even if you had been rude but explained that something happened in your personal life WE WOULD HAVE BEEN MORE UNDERSTANDING I wouldn’t be writing this horrible review about you. Good luck in life you bratty, entitled, mean person you!
The Backstory:
So my best friend and I had a wonderful experience at Las Palomas (same shopping center) and we got it in our heads that we wanted to have a little something sweet so we could keep chatting and catching up. I got married not that long ago and hadn’t seen my best friend since then so I thought it would be great to get some fro-​yo at froyoyo because we had been there so many times in the past and loved sitting outside. She was going to give me a present and we were sure it would be the best end to a great night but no no no. So this kid looks at me like he’s so irritated that I even walked into the place… stares at his book, never looks up then looks up at me and my container of fro-​yo and in an annoyed voice says, «3.88» so I hand him my card — -he swipes it so I extend my hand and then he yanks the card OUT OF MY HAND — tugging…actually tugged it out and raises his voice at me saying «I HAVEN’T SCANNED IT YET!!» Then angrily swipes the card and hands it back and says «wanna receipt, no? okay BYE NOW!»
I am shocked so I decide to watch my friend selecting her toppings (I’m totally speechless) and she goes up to the counter, tells him something about the Vanilla being out and he acts PASSIVE AGGRESSIVELY POLITE TO HER (for the moment… and by the way, what on earth did I do to this kid???) and she is telling him about the Vanilla clearly hinting that she wanted some Vanilla but he lets her comment drop — says nothing FOR A LONG TIME, and then says, «DO YOU WANNA RECEIPT?!» She says, «Well…I guess I didn’t want Vanilla after all, I guess this is enough for me…» He says, «YEAH OK. SO DO YOU WANT YOUR RECEIPT?» and then she says «Yes please and takes 2 – 3 extra spoons just because. so then it happens…
I tease her (because she’s MY best friend) and say, «you are so silly taking extra spoons» and then his demeanor changes COMPLETELY, he rips her receipt angrily and then huffs and then shouts (I wish I was exaggerating) «ENJOY YOUR SPOOOOOOOONS!!!» My sweet friend is completely crushed and upset. He continues with «BYYYYYYE!!» Can you believe it?
What did we do to this guy?

I really don’t know how I could give a yogurt spot more than a 3 star review. It’s yogurt!
As far as yogurt places go, this place works just fine.
You show up, grab a big plastic bowl, pick any of a number of standard flavors and fill it up as much as you want. I love the Red Velvet and Yellow Cake.
Head over to the counter, take your pick of toppings, and go wild.
When you’re all done, they will weigh your cup and charge you by the weight.
The staff is friendly, and even if it’s a little crowded, the line moves fast.

Really this place had me sold at 8 calorie frozen yogurt per oz. Ummm YES. That is totally healthy and it is actually pretty great. While I wouldn’t say this is the best frozen yogurt I’ve ever had, I am a huge fan because of the low calorie option.
The even greater part is that the 8 calorie came in 4 different flavors when I was there: Strawberry cheesecake, peanut butter, chocolate, and vanilla. I got a mix of the strawberry cheesecake and peanut butter. Then the toppings bar is great. I don’t eat a lot of gluten, so having gluten free brownies and cookie dough was awesome. Thanks for looking out for us non gluten eaters!

I’m sorry, but I just don’t get it. What is the deal with all of the great reviews? This place is… well, average.
I tried it for the second time last week and my inner-​dialogue went like this, «Am I in the right place?» Looks at the Unilocal App. Looks at Froyoyo sign. Looks at App again. Confusion.
How can this be? Is there another yogurt place around the corner? (It turns out there is, but it got only 3-​star reviews). My cake batter yogurt is not creamy, but runny. The toppings are not plentiful. I am underwhelemd by the selection of the fruit. And it wasn’t even fresh! What is going on? I have tried this place twice now and have had the same result. It is exactly 1.5 miles away from my house, so I really want to like it. Perhaps the third time is the charm…

You can’t really go wrong with a place like this unless the people working there are rude. But the girl working there the day I went was super duper dorbs. Yes I just called her dorbs.
The toppings are endless… and awesome! I was very impressed. And the yogurt is yummy and very healthy. Awesome place!

This is a great place.
We tried the Mocachino (like Mocha mixed with Maraschino Cherry) and that ended up being the winner although the cake batter was not too bad.
There are low and not fat yo’s to try here.
It is a good place. The price was pretty good too.
I will want to try the Hawaiian Sorbet they have, they said it only is there once a month or so but is kind of like Hawaiian Punch.
Have a good time, yo!