Gatti’s Pizza

OMG! I just cannot comprehend who is in charge in hiring the management at this location! And the sad part is I love mr. ghattis pizza! Anyways its NEVER a pleasant experience with my orders… For example my second to last order i was told i couldn’t do pick up with the fact that it was 2 hours before closing so i waited and waited and waited! Till finally the delivery guy gets here and has the audacity to tell me that «at least its still warm».! Even though he was thirty mins late. He also gave me this look as if where is my tip! I certainly am not the one to complain. I just hope i can reach out to the person in charge. Now… I placed my last order with this same location and this time i was 5 mins too late for pick up. The manager «Anival» couldn’t find it in her heart to grant me the pick up option… Hmmm they sure know how to over achieve ha!

Place has really gone down hill!
It’s dirty dirty
There is hardly anything on the buffet
The workers do t look like they give a crap and look like they just rolled out of bed
I picked up a pizza on the way home, just because it’s the closet. And I was told 15 minutes… Been here 40 minutes and nothing yet. No one is wearing gloves. Not the people making pizza or cutting the pizza.

Jeez, I didn’t even get a chance to try the pizza. I used to love Mr. Gatti’s as a kid, but I guess it’s just a terrible place now. I called and asked if they delivered, they said «yes hold on». After being on hold for 5 minutes, I called back and asked to order a pizza for delivery. They said they aren’t doing delivery right now, just pick up orders. Gosh I hope SOMEONE from Gatti’s is reading these reviews… This is terrible. I can’t imagine how they’re staying in business with this kind of service.

If i could give this place 0stars i would. The place is shit the employees all look like they dont give a crap about working there which is why the place looks like shit. I dont understand why this place is even open! Please do not bring your kids here its super dirty, ehen u walk in just take 5seconds and look around and youll see what i mean…

Diarrhea with cheese. Diarrhea with pepperoni. Diarrhea with sausage. If you think this is pizza, you’re WRONG!!! It’s microwaved diarrhea!

I ordered 2 medium pizzas for delivery and when I get my pizzas, my Pepperoni pizza looks like it had been juggled in the air or some one careless dropped it in the box the wrong while it was still hot and closed the lid wrong way. It was completely unacceptable how my pizza looked. I call and the manager was very apologetic and polite and credited me for my next order and even up’nd the size to a large instead of a medium. That was the upside and the pizza that was edible was very delicious but the presentation of my Pepperoni pizza was just sloppy and careless.

Mixed feelings the manager here is the only upside he’s clearly stuck with a bunch of fat lazy asses that won’t do a thing to help out why it takes 4 pepole to clean one table and that took 10 min is beyond me clearly the only one that cares about this place was the manager. He was making pizza (thank god) washing his hands nonstop cleaning the buffet stocking the buffet and ringing pepole up on person can only do so much. I give him 10 stars just because he was song more than anyone should have to but the place only gets 2 from me and that’s being kind

Its sad that it takes one person to ruin a just ok pizza. For gattis employees its all mapped out all they really have to do is give adequate service but for the location manager she falls short. I am sure she is nice enough but if like me, get on her bad side this power hungry person can make a pleasant drive for carry– out miserable. Some people don’t need to be in a position of authority.
It begins with a dressing reserved for the buffet stores (yellow creamy Italian) «deelish» first week at my new home from the s lamar local to west gate, delivery brings a side no prob next visit i go for pick up when i order the dressing amanda says she doesnt have that, i say well yeah you do its in the walkin then she says well its expired i say well why do you have an expired item in the walk in?
The choice to serve the item is up to the person working if its a bit to hard to pour it some just well lie, im sure if i was a person that amanda was friendly to it probably wouldnt be a problem.
Just goes to show you give power to some people and watch how they use it. thats –1 star. west gate store

I swear they personally fart on each pie. Like each. single. pie. I dont how one can manage to screw up the idea of buffet pizza, but this location has offended my taste buds no more!!! As you enter the store, you get that oh so familiar feeling of your shoes sticking to the soda crusted floor. Score 1 for Mr. Gatti, he probably has a fine Chankla collection by now. Then the next slap to the face: i believe I paid $ 11 for lunch buffet and a drink. But just when you think it cant get any better, you sit in a booth that even most of the roaches of South Austin (most likely you reading this) would avoid all together. The best part of the trip? When the manager gave my female coworker a coupon for a free buffet along with a «wink». I wonder how much hair pie he has gotten from this move?

This place is my guilty pleasure. I’m always surprised when people say they don’t like Gatti’s pizza. I’ve tried pizza at many places around austin but I always find myself running back to this place. I’ve dined in at the buffet before and even though the place has a bit of a rundown feel you can’t beat the all you can eat. Staff’s pretty good. No complaints here.

Filthy. Dirty plates had to cycle through a few to get a clean one. Unacceptable! Floor, seats tables covered in crumbs, wrappers etc. And there where only three family’s here. Not packed at all. No excuse to not clean up a bit. Not coming back to this establishment. Provided what was expected of a buffet pizza place only reason why I didn’t one star it. Would not recommend it.

Lazy, rude, crappy pizza. What you would expect from Pizza Hut or any other chain. Mr Gatti’s
used to be way better than this. Don’t even bother with this location, they couldn’t boil water properly

I work nearby and grab pizza here regularly. It’s not so much the price or quality of the pizza that makes me rate it so high but it’s the speed and great staff that make it one of my favorite spots for lunch with coworkers… They remember me and have my pizza cooking before I finish paying and they are always friendly and personable.

Ok, I don’t get it. Every location of Gatti’s I have been to is the same. They are all messy places, the buffet is ALWAYS empty and you have to wait for the food to be place on the buffet line. Once the food is put back out, you then you have to fight over the pizza’s like a bunch of vultures fighting over a freshly squashed roadkill.
The pizza is nothing to brag about and every location I have been to have all been dirty and is crawling with little kids climbing over everything and putting there fingers on all the food.
I have giving Gatti’s a few chances to see if some locations are better than others and I have come to the conclusion that, they are all the same. Only thing I can recommend about this Gatti’s location, and all of the others is to simply, just stay away!

There is a certain type of man in this world. It doesn’t matter if they are black, white, yellow or even an Eskimo living in an igloo. It transcends all races and nationalities. This type of man likes to eat. A lot. I am one of those types, so that is how I ended up at this Gatti’s Pizza. I heard buffet, and my stomach said «We go there, NOW!», then my legs started moving. Probably not my best moment.
For those not familiar with Gatti’s it’s a buffet. You pay as you go in the door and then eat as much pizza as your body can hold before it starts spraying back out. The service is fairly lame. Mostly distracted teenagers working the register, and putting pizza out. The pizza itself is edible, but nothing to brag to your friends about. Any other pizza chain would fit in place of this pizza. That is the good side about Gatti’s. The bad side is that this Gatti’s is populated by about 95% unattended children. Is this location being used as a daycare or something? I mean really where are all these running yelling children coming from and where they hell are their parents? I’m assuming that the parents must come in and buy each of the kids a buffet and then go to work, shopping, the bars, or just leave the country. So like anyplace that is filled with this many children running around there is food all over the floor, and the walls. Yes, even the walls. I realized I had made a mistake after walking away from the buffet and realizing that all the tables appeared dirty. I don’t believe I am exaggerating when I say that everything in this place was dirty. The floors are greasy and have food on them. The tables are greasy and have food on them. The walls are greasy and have food on them. I picked up one of the pepper shakers and it was greasy and had food on it.
I stood up to get a second plate (Yes, not proud of that either.) and when I came back there was a family sitting at my table. So I grabbed my glass and set down at a different table. I wasn’t upset that they took my table. It’s just that all the tables are so dirty that my glass, plate, and some napkins were no indication that anybody was still sitting there.
I did walk away full, but don’t think I will return to Gatti’s in the future.

This is the Gatti’s I get delivery from. My wife and I and most of our friends think this is the best pizza in Austin. They are always fast and delicious! Every time someone from out of town comes and visits us in Austin, I make them try Gatti’s. This place is a must! I have lived in the North East states, Southern California and now Austin and this is by far the best pizza in America that I have ever eaten, and I am a huge pig and eat lots of pizza.

I went to a live taping of a Jerry Springer episode and a Pizza Buffet broke out! 3 adults with a coupon you find in the weekly shopper and 2 sodas=$ 18 bucks. So for 6 bucks apiece we got what we paid for and filled up on it. For the selection and if you get a piping hot pizza it’s alright. This place was at about 30% occupancy so people definitely show up with the kids. Tonight was the night Gatti’s was thankful it had plastic kid’s plates because a person that was upset at another person grabbed a bunch of them and started to slam them on the ground, causing a scene. A bunch of yelling back and forth and customers genuinely concerned for their own safety (not me, cause I was near an emergency exit and had the escape plan in place. As for my wife? She’d better catch up). It was all over in within a few minutes (not sure if the cops were called or not? They should have been if they weren’t.) 2 stars for a Buffet and price. If you want your dollar to go farther and leave with a full belly, this is worth a shot (Try to bring a coupon from the weekly shopper sent through the mail.)

Always fast! Always good!

One star is actually too high, but Unilocal won’t allow me to give any less.
Everyone knows (or should know) that Gatti’s pizza is NOT any sort of terrific pizza. But their buffets are pretty fun and cheap when you’re in a rush, as long as you know what to expect.
I had never been to this specific location.
And I will never go again.
The building had a very weird vibe to it from the second we walked in. (I should have known, as the entire shopping center here has a pretty sketchy feel to it).
Inside the door it was crowded with a handful of people just milling around near the front door. I assume they were waiting for a carryout order, but there wasn’t really any place to sit.
I would NEVER get this pizza for takeout or delivery, but that’s just me. I was here for the buffet.
So…we ordered 2 buffets. First… all the plates were gone. We had to go to the other end of the bar, weaving through another group of people who were just milling around. We realized why they were all milling. There was NO pizza on the buffet. None. 7 or 8 people were standing around waiting for ANY pizza to show up on the buffet.
Ummm…nope.
We walked back to the cash register and asked for our money back.
The girl just sorta stared at me.
I told her there wasn’t any pizza on the buffet, and aked if there was a manager around.
She pointed to the man behind her making pizza. He was apparently the manager, but didn’t once turn around to address us or our complaints.
The cashier gave us our money back, and we left.
This place is AWFUL.
Avoid it.

Communion Wafer Pizza.
Can I just leave it at that, or do you want more?
I have NEVER had pizza crust like this… EVER. I know it sounds like I’m being a douche in calling it Communion Wafer Pizza, but that is the only thing that I have ever had that comes close to this crust in taste and texture.
This was the first place I ordered delivery from and I was stricken with Post Traumatic Stress for almost 3 months. I just finally got brave enough to try a different pizza place this past week.
I will say this for Gattis, the staff was incredibly friendly.