Ghost Armor

The manager on Aug 02, 2015 was awesome. He had his stuff in his hands and was leaving when I arrived. He put his stuff down and replaced my screen protector before he left. The employee rubbed me the wrong way but maybe just because he wasn’t as enthusiastic about his job as the manager was.

I’ve bought their product for a series of iDevices and Android over the years, and the one purchased last fall on my iPhone 5S just failed spectacularly today. Not only did it not keep my screen from scratches or shattering, AS PROMISED at the kiosk repeatedly over the years, it just peeled way up on impact to the point that the now-​shattered screen has leaked little bits of glass all down in the plastic. Calls to HQ and the Westlake/​Barton Mall store has resulted in no answer and no call-​back, respectively. Guess I’m off to get a new iPhone.

Does anyone know if these kiosk are still open? I love this product and the Lakeline Mall one is now closed or moved and I cannot find the one here either.

So I have no complaints at all. The owner of the Kiosk will tell you (if you buy a gift certificate for a gift) to call ahead and see how busy he is. He does have another employee that he hired, but has an issue with showing up on time (so I was told). We dropped off the phone to get done because he was 3 phones backed up and so we just did some shopping to kill the time (oh no, such a horrible thing lol). The guy custom fitted the screen to my husbands phone within 10 min. I do think it is over priced to have it done, BUT I understand how awesome the product is. So technically isn’t everything overpriced in this world?
I plan to get my phone done, my husband’s tablet and my daughter’s tablet done here. Typically the prices start at 24.99 for phones and Tablets about 29.99. I say go here to protect your electronics if your down south. They do have multiple locations, but every Kiosk it independently owned.

Ghost Armor employs people who sell stolen phones. Purchased a phone from a Ghost Armor agent, because who would think a company who lets their employees handle people’s phones all day would hire a criminal? 2 days later phone came up marked as stolen, and Ghost Armor Barton Creek has done nothing to remedy the situation as of 2 weeks later. Have reported it to corporate but no word back yet. Don’t let them touch your phone, who knows what they might steal with your back turned, or what other criminal activities they may be partaking in at these locations. It’s just not worth the risk!

Whenever I purchase a new product from Apple, my first stop is always to the Ghost Armor booth. I’m ridiculously clumsy, so I like to do whatever I can to protect my belongings from myself.
Previous visits to Ghost Armor have always been pretty uneventful, and their product is great (if overpriced), but my visit here last week was somewhat frustrating. The guy working the kiosk had to apply the screen three times before he was satisfied with the application, which took around 30 – 40 minutes.
I returned to the kiosk to pick up my phone, and left. However, I realized within a couple minutes that the phone was an AT&T phone, and mine is Verizon… he had given me someone else’s phone. I hurried back to the booth and exchanged that phone for my phone.
I really think they need to verify that they’re giving the customer the correct device back. Maybe some sort of ticket system? I’m not sure, but I’ll keep a closer eye on my phone next time.

Ghost Armor’s screen protectors work great. For $ 25 you get really great protection for your mobile phone’s screen. You can hardly see the screen guard they put on my Galaxy S4. It comes with a lifetime warranty too. That means you can bring back your phone and have a new screen protector added on anytime for $ 5. Use a tiny amount of Windex once a month or so to clear out any gunk that has accumulated. I had Ghost Armor on my GS2 for over a year and it worked great. These guys are in a kiosk on the bottom floor near Guest Services.

The product that is sold is a RIP OFF! Customer service is horrible at this location!
I walked up to the kiosk since I was having some issues with my ghost armor; it began to peel off at the corners after having it for only a month!
The unprofessional gentleman by the name of «Will» told me there was a surcharge to «reapply». After paying over $ 30 dollars for the initial application of the Ghost Armor, I was VERY reluctant to fork out $ 5! «Will» decided to ignore me and move on to some younger girls, they didn’t want to pay for the service and yet he offered to GIVE them the Ghost Armor for them to apply FOR FREE! I’d hate to feel this way but I feel that this Ghost Armor employee was very bias. Why didn’t he give me that option?! I plan on contacting Ghost Armor because I want a FULL refund. You do NOT treat customers differently. That is WRONG!