Home 2 Suites

This is our first time and we will be back!!! The staff is so friendly and accommodating. The breakfast has a great selection of fresh waffles, breakfast sandwiches, oatmeal, bagels, cereal, and etc.
I also love the set up of the hotel and their rooms. I also love their pull out couches with a curtain for privacy if you want to squeeze more than 2 people in a room.

I only stayed here for one night. I heard that this is a relatively new hotel. The room was nice and new. Because of the name of the hotel, the room came equipped with a couch, kitchen counter sans the stove, plates, cup and silverware/utensils…also, they have a shampoo and Neutrogena body was dispenser installed onto the walls of the shower. They also have mini bottles of conditioner and body lotion on the bathroom counter.
I didn’t really get to check out the rest of the hotel, but they do have a gym, a heated outside pool and complimentary breakfast… we didn’t eat breakfast here, since it was the basic, coffee, toast, bagels, fruit, yogurt, etc… simple items… (and we were probably going to get breakfast with the group anyways)
While waiting for our friends to pick us up, we were able to walk to a Starbucks. We walked back with our drinks and enjoyed it by the pool. The water was indeed heated. I also noticed that there were two grills nearby. I wondered if the guest used the grills to BBQ, who cleaned up the grill after?
This was definitely a nice hotel. I wouldn’t mind staying here again, especially since it was walking distance to Starbucks… two thumbs up for that… lol

Very thin walls. Heard the conversations of both neighbors, and every time some one would walk upstairs. Was not quiet enough to sleep. Took the lady at the front desk over 15 minutes to check us in, we even did online check in! Good thing: nice rooms.

In an emergency situation, my A/​C went out during the heated Texas Summer, and I needed a place to stay with my dog and Home 2 Suites was the perfect location.
There are many things to say positive about the place, but for me it was the great service from Elijah at the front desk.
I checked in very weary and tired from being in the heat all day. My online reservation was ready and they caused no fuss about me having a large breed dog (some places frown on that with their «pet» policy).
Elijah was able to get me the things I needed (including free doggy swag and waste bags during my stay) and check me in, in a fast and timely manner.
The rooms were spacious, the overall place had no signs that there were many pets here because they keep the areas clean and scented with fresh apples and other appealing touches. (I saw other cats and dogs. so the place was animal occupied every where)
Additionally, the small and useful lobby foods were a big help to me until I could get a proper meal the next day. The snacks at the check-​in desk ranged from frozen Lean Cuisines, sweet snacks, sodas, water, candy, and energy drinks.
In the lobby area they also have coffee and hot water for all your late night needs if you did not want to use the amenities in your room.
The morning breakfast was a nice welcomed convenience. The pool area was accommodating. The night time fire pit was a fun place to hang out.
I stayed a few days and experienced much of what they had until my A/​C was repaired and I have to note that I will place Home 2 Suites on my short list of places to stay when I travel.
If they are all as pleasant as this one and the clerks are as good as Elijah, then they have me as a customer for sure.

Clean, comfy rooms, convenient location. This hotel is well maintained and is a fun concept. Huge room that is divided into bathroom, living area and bedroom area. Along 1 wall is kitchen, desk and tons of storage for clothes or possibly enough room to setup a meth lab. Seriously, no lack of counter space here.
The bed is firm but comfy and I slept well. There was significant noise from people in the room above walking around but not enough to keep me up. I wish hotels would build their floors with better insulation. The kitchen is nice and very useful with nearly full sized fridge and huge microwave. Sink and full size dishwasher. All plates and utensils provided.
The bathroom is clean and sleek, however they should have made shower stall 3−6″ wider as the size reminds me of being on a cruise ship. The thing is the room is plenty big, and the bathroom is not that small, it is just a really poor layout.
The complimentary breakfast is decent. You can microwave your own omelet or sandwich, there are some other options like hot oatmeal or waffles. Coffee is ok. Not as impressive as a cooked to order EmbassySuites meal, but nicer than a Hampton or other pre-​packaged only place.
Slightly off topic. I have not allowed myself to fall into the habit of lowering my star rating based on high prices; I feel that regardless of hotel or restaurant we all know prices going in and must live with it. Austin however continues to be one of the most expensive places in Texas to stay. This hotel is in Cedar Park, at least 30minutes from city center, in middle of suburbia, and still was very expensive. It was the only option other than a Motel 6 or such. Just wondering when more mid-​quality hotels are going to be built here and the trend might finally reverse itself.

Unbelievably disrespectful staff talking about us VERY loud and obvious in spanish while we ate breakfast. I will never return to this hotel nor would I ever recommend anyone give this company a penny of their hard earned money.
The hotel looks nice but upon further inspection it is very cheaply made. It’s already falling apart!
People were running up and down the hallways all night. The rooms are not well insulated like most hotels where you barely notice others are staying there. If you’re looking for a good night sleep, you won’t find it here.
The pool was closed for most of our stay which was just another addition to the list of disappointments this hotel offers.

I used my Hilton Honors points for this overnight stay, but it was fab! It exceeded our expectations. Not only did they have and incredibly knowledgeable and friendly staff, but accomodations were quiet and comfortable. Loved the modern, clean décor. Nice walking path around the hotel, comfy bedding, loved the roomy room — two beds and a sofa, plus, small kitchen was a bonus. very nice pool and gym, and nice morning breakfast with lots of options. Would definitely stay here again. While this is a new brand for Hilton, I’ll be looking for these and staying in them more often.
Also, love the app check-​in with the ability to pick your room! VERY PLEASED!

I am a big fan of the Home 2 Suites brand. It’s basically a non-​hotel. Instead of papering you with daily room service and all that, they give you a «home» setup, which works out to be something like a nice college dorm room. Standard rooms come with a «kitchen» area, bed, (small) closet, work desk, tv, and a couch. Instead of bottles of shampoo and such, the shower area has a dispenser like at summer camp or something.
There is something about Home 2 Suites that feels cheap to me, but in a stylish Ikea sort of way, so I’m not really complaining. I almost prefer it to some of the other brands in the Hilton family. Despite that, the Home 2 Suites tend to be a bit pricier than say a Hampton Inn, and I don’t know if I like that. But in terms of living quarters, I like this brand and particularly this spot.
If you’re staying here, you’re a bit far removed from the «action» in Austin, but it’s a nice spot in suburbia.

Super friendly check-​in! Manager goes out of his way to accommodate! We asked for a fan but they didn’t have one so he went out and bought one! WOW! Amazing service! Chillin’ out by the fire-​pit, making S’mores…which was very nice… The rooms have a lot of storage, comfy beds, outstanding black out shades and medium size Kitchenette with everything you need for extended or short stay. It smells fresh and clean when you walk in. The pool is REALLY small but cool that they have grills. Free breakfast was fantastic with many options! The only thing missing was bacon or sausage but plenty of other options! Oh! And they give you a goodie bag with water and a snack upon leaving! What more could you want!!! Definitely looking forward to staying at a Home 2 hotel again!!!

I only stayed one night at Home 2 Suites but I had a positive experience so I’d stay there in the future.
I ended up driving from Houston to Austin and staying the night. A friend had stayed there the previous thanksgiving with positive results so I gave it a shot.
First impression was good. The hotel had only been open for about 6 months so everything was new and modern. I loved the colors and the dorm like feel. It was a nice departure from your average Hilton or Radisson location.
We checked in and went to our room which was located on the third floor. The room seemed slightly smaller than an average extended stay type place but it was big enough for us. (There were 2 of us)
The room was clean and everything looked brand new. It had new, modern, stainless steel appliances. Microwave, refrigerator, dishwasher, stove… there were dishes, silverware, etc. It was quiet for the most part but we could hear loud guests in the hall and people walking overhead. I got the impression that the walls were thin but we didn’t lose any sleep or anything because of it.
The staff was friendly and professional. We had the continental breakfast before checking out and it was surprisingly delicious. There was fresh fruit, waffles, toast, yogurt, cereal, etc. The breakfast area is nice and spacious so there was more than enough room for everyone.
The cost of the stay was comparable to extended stay and homewood suites.

I’ve stayed at this Hilton Home2 Suites on two extended occasions — more than 30 days while on business. The rooms are huge with full kitchens, high ceilings and plenty of natural light. Also, the daily breakfast is excellent and includes; fresh fruits, omelettes and Belgian waffles. Laundry facility is tidy and ‘free’ while the gym has a full compliment of both machines and free weights. The hotel is located on a quiet side street with minimal traffic and noise. Multiple restaurants and entertainment (theater) are both within walking distance. The staff is super friendly from housekeeping to management. Rooms are very clean and a great value. The whole experience makes being away from home much more palatable.

I’d like to start by saying, I hate giving bad reviews. Go look at my profile if you don’t believe that. You have to know how miserable my experience must have been to give such a low review. Now without further ado…
This place is one of those hotels that looks like it’s going to be really swanky. Granite counter tops, steel appliances, shampoo dispensers in the shower. Those things all sound great. And maybe this hotel is wonderful for single business types, but it is NOT family friendly.
My first grievance was that we thought we were getting a suite. Their version of a «suite» is a room that is separated by curtain down the middle of the room. That is not helpful when you are trying to work from the hotel room and are there with someone else, or when you have a baby that you wanted to put down for a nap in the other room. It doesn’t provide any privacy. I was expecting doors separating the two rooms.
Speaking of privacy, this place was LOUD. Someone checked in next door to us after the first day (We stayed Sunday-​Saturday). I could hear her fighting with her boyfriend on the phone for a few hours, almost every word. There was a door that separated our rooms. To my surprise, I heard her open her side. She then attempted to open the door into my room. Thankfully my side was shut, but how weird?
The «hundreds of options for breakfast» that are boasted about all over the hotel were a joke. I was expecting warm food: real eggs, some sort of meat, any kind of real sustenance. However, I woke up my first morning there to see an array of cheap carbs. Cereal, oatmeal, and cold english muffins with sausage and cheese on them. They were so gross that I threw them away. I ended up going to the grocery store and buying frozen breakfast food that was higher quality than any of their food options. Also, they don’t have room service or a real kitchen so you have to get food delivered if you are hungry at any other time of the day. However, their address is weird and no one can find them properly. This relegated me to ordering food from places in the same shopping center.
Then the last kicker? On Thursday night there is a note on our door saying that they are going to be doing mandatory fire alarm testing the next day from 10 am until 2 pm, and the fire marshall needs to enter EVERY room in the hotel. Here’s my problem with that. I was staying in the hotel with a dog and a baby while my husband was there on a work trip. So this would have been highly inconveniencing to me. One, it would have kept my 4 month old from taking his regular naps because of the noise. Secondly, it would have made my dog go crazy. And thirdly, what was I supposed to do with my dog and my baby when they entered my room? I know that they couldn’t control that this was scheduled, it’s a requirement by the city. However, they could have done a lot more to inform guests about this. They could have told us at booking, at check in, or any time prior the night before the visit (we literally found out at 7 pm as we were leaving to go to dinner). I was forced to cancel my last night there (Friday-​Saturday). I ended up having to go stay with a friend during the day until my husband was done working.
For my money, time, and peace of mind — I’d rather stay some where like StayBridge where the rooms are separated, they have a real continental breakfast, and have thicker walls.

Great stay. Walls could be more insulated. Great night staff guy. Nice food restaurants nearby. Can’t forget the mall.

I stayed here during an out-​of-​town wedding (the whole wedding party and all guests stayed here). This hotel is awesome! The amenities are great (love the fire-​pit area) and it is very, very modern and new. It’s almost as if it were built for millennials. The staff is very friendly and was very in-​tune with what was going on with the wedding. They were attentive and helpful at all times. Good breakfast, iMacs in the business area with free printing. Did not use the pool but it was in a cozy and nice area. I’d love to come back here!

OK — After a second extended stay at the Home2 suites I need to upgrade my review to 5 stars.
What changed?
From my previous «cons»
(1) Smoking is still allowed, but this time I did not run into that many smokers and was able to enjoy their patio a little bit more. I hope Hilton will consider making the patio a smoke-​free area.
(2) Housekeeping. My first experience with housekeeping was not that great, however, my second time around, I tipped my housekeepers before any work had been done. (I stayed there about a month, so about once a week I would give them a little tip) Well, this was the best investment and they seemed so appreciative! I got great service with a personal touch and any of my requests were taken cared of immediately. I think I will tip tip tip from now on, they certainly deserve it and creates a better working relationship.
(3) The breakfast has not changed the menu, but this time there was someone working at the buffet that was very diligent in getting any missing items (i.e. chocolate milk).
(4) I called in advanced of my second stay to see if they had larger or more private rooms. The existing rooms are fine for a weekend, but after a month, I need a bedroom with a door that closes so I can have some mommy-​peace time. I got one of the «accessible» rooms, and I got what I wanted. A much bigger space, a bedroom with a door and a full size refrigerator.

Excellent rooms. Brand new but the location is very hard to find. GPS doesn’t recognize it and wants to take you somewhere else. Located in a large retail area, we had everything we wanted and needed for our stay. Staff was great and helpful. Breakfast was good enough.
We will definitely give Home 2 Suites a try again and hope it is as nice of a place was this location.

Checked in last night customer service was great. Hotel and room was clean and quiet. For the price I would stay again and recommend to others.

This was my first time staying at this Hilton line. Since I’m a huge fan of the Hilton Homewood Suites line, I figured this would be a similar experience since they’re both for extended stays, and so I decided to try it out. Like others have mentioned, it’s a good location. It’s next to a mall, grocery store, gas station, and movie theatre. It also has an okay pool, laundry facilities, and a small gym. I was hoping that the pool was as large as the ones I’ve encountered at several of the Homewood Suites so that I could do a few laps, but it’s more of a stand-​and-​chat type of space. Their office space is just as limited. Luckily, I was only there for pleasure. I imagine trying to get business done there would frustrate me. Furthermore, their rooms lacked a stove. They do have burner things for check out if you request them, but honestly if I’m living somewhere for months at a time, I want a stove. I may not use it all the time, but I like to know that it’s there whenever I randomly crave a homemade Mexican dish. Again, Homewood Suites hotels have spoiled me with their stoves and already equipped pots and pans. I stuck around cause the rooms were clean and I was only there for a weekend. I think I would’ve reconsidered if I’d had to actually be there for an extended stay though.

This is an extended stay version of a W hotel. Clean, friendly and yay I’m a fan

A great new addition to the Hilton line of hotels. But the rooms do look like something out of an IKEA catalog.
Rooms are clean and have a little kitchenette. There is a nice firepit outside ringed by cushioned couches for those cold Texas nights. The breakfast area is nice with good strong coffee. Plenty of seating in the lobby area and a couple widescreen computers for your use.