Hunter’s Chase

if you are poor or extremely desperate, then hunter’s chase is the place for you.
the staff is extremely ‘ghetto’ and unprofessional. don’t believe me? just call or stop by and see for yourself.
the units are pretty dirty. immediately you see a lot of dirt/​cobwebs/​dust everywhere around the doors, stairway etc.
if you go less than a mile, you will find nicer complexes like spicewood, martha’s etc for similar price range.

Extremely high utility bills
Very old structure
Rude staff
I lived in these apartments for 15 miserable months. DO NOT lease these apartments unless you have no other choice. I moved here because I came from out of town and used an apartment finder and regretted it every day after I moved in.
If you see these apartments you will notice a large sign in front of the complex station they’re rated the best or something to that effect. What they don’t mention is these ratings are tiered and Hunters Chase is the best of the worst.
The apartments have a 53% energy rating which is discreetly posted in the office and at the mailboxes. What that means is 47% of the energy used is wasted. The apartments are very old and you can feel the air around the doors and windows. Expect a conservative regular electric bill of $ 200 for their smallest apartment or more. The water is allocated and you can expect more than $ 50 bill every month. And, that is AFTER their alleged «energy upgrades.» The staff will blatantly lie about these two facts. Go ask someone in one of the buildings.
There are cracks and patches all over the walls and you can feel holes and gaps in the floors under the carpet.
Several of the staff are rude, there is just no other way to put it, they’re rude, after you sign that lease anyways.
Don’t expect your deposit back, even if you spend days cleaning your empty apartment spotless and have the carpets professionally cleaned like myself. I received a final bill with my deposit deducted that was dated the day before I moved out.
The neighborhood is good but the other tenants aren’t the best, though they aren’t the worst either. Things were stolen off the trailer during my move and my car was only broken into once.

I moved from out of state and rented the apartment sight unseen. I based my decision on the pictures I saw and what the leasing office told me about the property. I understand now why they don’t do walk throughs when you get your keys. They don’t want to see your reaction when you see the actual apartment.
When I moved in mine had cobwebs, the toilet was not attached to the floor, (Which to this day, after over a year, is not fixed.), the tub had been painted white over and over and I had to have my place fumigated twice. For the first few weeks I couldn’t leave any food on the counter because within minutes there would be small black bugs crawling on the food.
The patio area was nothing more than a old concrete slab with dripped paint stains all over it. The wooden beams above the patio have peeling paint. My view from the patio is a 12 foot rotting fence with peeling paint. The apartments are VERY old and in serious need of updating.
The office staff is rude and disinterested once you move in. I’ve rented places all over the world and this crew is by far the most incompetent bunch I’ve ever encountered. If any of these women worked for me they would not have a job after 2 days.
This is my first Unilocal review I’ve ever posted. I signed up just to post this review to warn others what they are getting themselves into when they rent here. I’ve moved out and found a FANTASTIC apartment in a beautiful complex for the same money and it’s very new.
Before you sign up with Hunters Chase take the extra time to look around. There are FAR better places for the same money.

I am saying 2 stars because I’m hoping they won’t screw up anything else. The patio on my apartment is old, rotting and there are rusted nails everywhere. I have a kid so this is great right! Upon moving in I had to fill out what was wrong with the place and things quickly looked bad. The porches are falling apart, if it rains stay inside cause it’s slick, moldy and disgusting. They’ve replaced my laundry room door twice now and will have to lots more when more rains come. My dishwasher is a piece of crap and has flooded my apartment twice now! They never replaced only swapped parts… My floors sink and I’m on the top floor !! The plumbing is terrible and I will not be renewing my lease in 2016. They don’t call or notify you of Late charges they just put an eviction notice on your door saying get out in 72 hours. That’s classy. I wouldn’t recommend moving here no matter how the good the price sounds.

My sister has just moved in and they refuse to replace the bedroom carpet which has set in pet stains and the smell is awful. There was also a dead bird on the patio. I work in the industry and would never shame my company by letting someone move into an apartment like that. It is embarrassing for them and disgusting for my sister. They also called my number and left her credit check information on my voice mail, that clearly states my name in the message, and that is completely unacceptable. I gave them her number and they said they were busy and asked that I deliver the message I told them I would and gave them her number and asked that they do not contact me and they called me again the very next day. They were so very unprofessional. I hope they come around to replacing the carpet or I will personally go to the apartment association with this.

I would not recommend this location or any of Westdale Management locations to people I know or is seeking residency. Management has changed over twice since my moving onto the premises, the current Asst Mgr has a nasty, unprofessional attitude and when I complained to Corporate, they told me they have not received any complaints against her and thus my concerns or issues with her were and will be my issue. Westdale is all about the money and not resident life regardless of what their website boasts. they dont care about you. At the time of my lease renewal, they increased my rent by 11.3%, real talk, that was a $ 120 dollar increase. They charge late fees on Water, trash and pest if not paid by the 1^st with your rent, this equates to 50 the 1^st day 10 every day after that you are late, this breaks down to anywhere from 50 –100 dollars for a 40 – 50 dollar water, trash and pest bill due. They encourage online payment but will block partial payments… nice to know that a resident residing for more than a year can rely on the plc where the say welcome home… yeah right, can’t wait for this lease to expire! IN LONG, FIND ANOTHER PLACE TO CALL HOME!

There were always problems with the apartment, the garbage disposal, the air filter, the dryer, etc. I would request maintenance to come and fix/​address these issues, and the response was always pretty prompt but I have no idea what they actually fixed, if anything, since it was broken almost immediately thereafter.
After awhile, I just gave up bothering and made due without using these devices unless I absolutely had to. Although, eventually I got the garbage disposal fixed and it only took 2 years and multiple calls to have it addressed.
The apartment management were generally friendly at times and extremely discourteous and curt at other times. In the almost 3 years that I lived at the complex they went through multiple apartment managers working the front office.
When I attempted to call the corporate office (Westdale properties in Dallas) I was told to speak with the local apartment director in Austin who was just as discourteous as the rest of the management, telling me everything that I was doing wrong.
When I left the apartment, I was recently billed for ‘unsalvageable damage’ to the carpet for a total of 166.95. This was on a revised bill a few days after the first bill saying that I owed nothing. They charged me 95 for a ‘strong pet odor’ and 65 for ‘dirty appliances’ as well as additional rent for time that I was no longer occupying the premises.
I had already paid a total of 794.62 dollars for a prorated rent to stay until the day we agreed I would leave on. They charged me an additional 376.61 phantom «rent». They claim that the 100 non-​refundable part of the pet deposit is not used for anything and is not counted towards any of the charges such as the «strong pet odor» and «carpet damage». Instead, they used all 250 of my refundable pet/​security deposit and somehow I still owe more money on top of this.
I’ve paid them well over 1000 dollars for the month of February for prorated rent and a deposit I’m not getting back AFTER staying till 4AM vaccuuming, scrubbing and cleaning the apartment they claim I didn’t clean with a friend who was kind enough to help me clean up.
STAY THE HECK AWAY FROM HUNTERS CHASE AND ANY WESTDALE PROPERTY.
THEY WILL RIP YOU OFF. I have already filed a complaint to the BBB. Buyer/​Leaser BEWARE!!!

Hunters Chase Apartments provides residents with the following amenities
Termites
Car Break Ins
Property Destruction
Incompetent Property Managers
Poor Maintenance

if you are considering Hunters Chase, DON’T. Becky the Manager could care less about you or your safety. There is NO insulation in these apts and they are very old and not kept up. My electric bill on the first floor was over $ 250 for 4 months this summer. FOR AN APT! You are required to put a deposit down but Becky the manager, took every penny for things she so say recorded, and we really did clean this apt spotless when we moved. They put in some cheap wood vinyl flooring that kept peeling and tore because of the furniture, and we paid for it. The first day we were there the light fell out of the ceiling onto an expensive candle ope-​rum that my grandmother left me, and it was shattered. I reported it and the office manager (Becky) said Oh well its an old apt complex. Our apt was vandalized twice with a cigarette lighter and burn marks on the door and wall. And someone tried kicking the door in twice. When the cops were called the cop said this was becoming a very unsafe area. If you go to the balconies outside you will see the rotten wood from the upstairs apts balcony. And the balcony is not solid so it rains and you can see or open the door, because of the cracks in the wood! Also when i first moved in there was a bag of cat poop and litter near my patio and it is still there when i moved out. There are insects (Ants, roaches, nats) all over and constant. This is a turd in tin foil and avoid this complex at any cost, for you and your family, or pets safety!