Store is beautiful and most of the employees are Fantastic. However, this rating is due to one of the rudest employees I have ever encountered– Brianna. She was less than helpful, super slow as far as checking out and overall rude. Not to mention less than enthusiastic. Disappointing, as usually you look forward to the helpful employees at KS. Don’t think Brianna is a good fit or brand representative.
Jeff M.
Évaluation du lieu : 5 Cat Mountain, Austin, TX
I meant to write this the last time I went to Kendra Scott to buy something for one of my girls. There is a young lady named Brittany who really went above and beyond a few weeks ago when I was running home late from work on a Friday. I was able to order and pay for a necklace on the phone and then when I was running so late, I didn’t even have time to park, she came out on the street corner to hand it off to me in my car. Incredible customer service! Again, today when we were there to buy something for Mother’s Day, although Brittany didn’t help us this time, it was as always incredible service. For dads, husbands or anyone else looking for a gift, there couldn’t be a better store.
Hilary G.
Évaluation du lieu : 3 Austin, TX
LOVE Kendra Scott, and normally their staff is extremely attentive and friendly but I was rather unimpressed with this location to be honest. I came in the other day, was one of two people in the store and no one helped me until I was ready to check out. Just didn’t get the same vibe I do from other stores, I prefer the domain location!
Kristin P.
Évaluation du lieu : 5 Austin, TX
What a great experience. From the moment I walked in the door I was greeted and treated kindly. The sells assistance attentive but not pushy! I was able to pull up the necklace I wanted on their web site I showed it to them they went and got just the right one from the back. And surprise surprise it’s my birthday month so I got half off! La La Love this place! And I also love that it’s a local artist. Support Austin Artists!
Jennifer N.
Évaluation du lieu : 5 Austin, TX
This is by far my favorite location! It’s huge and super nice! There is a ton of room here. There is a parking garage in the back and I believe they are moving the corporate office above this location. Natasha is super helpful and sure friendly! She took the time to help me see what was new and what would look good. She was super helpful with the color bar and didn’t rush me on picking my stone out. I am in love with this location and with the customer service here!
Alison B.
Évaluation du lieu : 3 Austin, TX
Kendra Scott on Lamar is literally glowing! The new storefront is really beautiful and is a great addition to what is soon to be a bustling new retail/office space. Plenty of shopping assistants if you need help selecting something, and close free parking in the building is a win! I feel like the selection was lacking a little originality when I visited, but I know people love their designs and they are always coming out with something new.