Lake Austin Pediatrics

Dr. Tarrant has been our Pediatrician for 6 years. Wish I’d written my review even earlier! We have moved several times and have experienced the challenge of adjusting to new schools, climates and doctors. My neighbor recommended Dr. Tarrant, and we scheduled appointments for Well Checks for each of my 3 boys. I loved everything about our experience with Dr. T: attention to detail, personal attention, personality and compassion. On more than one visit, Dr. Tarrant found a concern and recommended a specialist to follow up with. She is very accurate and knowledgeable and willing to do a little «digging» to find answers. Most importantly, she looks her patients in the eyes and talks directly to them and parents. This is something that many doctors just don’t do anymore – because they are busy inputting information into their computers. She always spends a little time catching up with my boys and their lives. They have always appreciated her. I wish all my pediatrician experiences had been this positive.
Fast forward to 2016 – I have one 15 year old son at home! Our pediatrician days are winding down. I’ve always enjoyed her so much that I asked her to hire me to assist with office work. I’m grateful she’s given me this opportunity. I love it! I love seeing these darling little patients come in and out of our doors.

I scheduled an appointment for my newborn to be seen as a new patient. My daughter had jaundice and the hospital advised me to have her seen four days after hospital release to check her bilirubin levels. The hospital faxed records to the office. The only available appointment was at 8am 5 days after our release. I let them know getting there after taking my son to school would be a challenge but I would try to make it.
After getting stuck in terrible morning traffic I tried to call repeatedly to inform them of our tardiness. No one answered. I listened to my newborn cry the whole way there helplessly and we FINALLY arrived 30 minutes late. There was 1 patient in the waiting room and I told the lady at the front we didn’t mind waiting. She checked with the Dr who refused to see us and informed us we would need to find a different pediatrician because we were late to out first appointment and «we are not that kind of office».
I walked out in tears, concerned for my baby, wondering where she could be seen on short notice and feeling bad I made her cry in the car for nothing.
The area behind the front desk was littered with piles of files and papers, looking cluttered and disorganized.
The woman at the front wasn’t very friendly and offered no recommendation for care after their refusal with very little sympathy.

We love Dr. Tarrant! She has been our pediatrician ever since my 7-​year-​old was born. I also have a 5-​year old and a 1-​year old and have always been confident that we are with the best doctor we could have. Dr. Tarrant is personable, brilliant and kind.
Like most pediatricians, Dr. Tarrant is pro-​vaccine, but has been quite accommodating with my decision to have alternative vaccination schedules for my children. I disagree with another reviewer on Dr. Tarrant’s Unilocal page that felt judged for her vaccination/​alternative medicine decisions. I feel like Dr. Tarrant is on my team and has always made me feel comfortable to visit with her about alternative treatments I am trying for my daughter. I have been vaccinating differently from the beginning and she has always made me feel supported, whatever I decide.
Dr. Tarrant was proactive with sending my 5-​year-​old to therapy and specialists for her developmental delay. I feel like she saw things in my daughter early on that other doctors would have told me to wait out. Dr. Tarrant has been very involved with that process with us since my daughter was born.
Dr. Tarrant has sick clinic hours every morning from 8:30 — 11:30, so if one of my children wakes up with a fever or runny nose or threw up all night, I can just bring her in without an appointment. Most of the time the wait is short for those morning pop-​ins and many times I haven’t had to wait at all.
I appreciate Dr. Tarrant’s bedside manner. She is loving and gentle with my children and they like her. She is thorough and takes her time with us every single time we see her. I have recommended her to my family members and they also have only good things to say about her.

This is a review of Lake Austin Pediatric’s front desk efficiency. I haven’t even figured out if I can see Dr Tarrant yet.
I called last week to ask if I could make an appointment for my child (new patient). The front desk took all my information, and said they would call me back by the next day. No call that day or the next.
I called them again the following Monday, and Candy (I think that’s her name?) started taking my information again. I told her she already had all the information and she was supposed to call me back last week. At this point, she seemed to be shuffling through her notes, commented that my name sounded familiar from last week, and then said she still needed to check with the doctor about new patients, and would call me back before 4pm the same day. She didn’t.
Called again the next morning, and got put on a 10 minute (yes, I timed it) hold right after she answered the call. At this point, I hung up and called a different pediatric office.
It sounds like Lake Austin Pediatrics is too busy to provide information. Perhaps also too busy to be courteous and call back. Besides, since when does front desk need to check every time if they are taking new patients — every other office has that information readily available. It is a yes or a no. Not a «What’s your name?», and «I’ll call you back.».
Dr Tarrant has glowing reviews and I would have loved for her to be my pediatrician, but the office staff leaves a lot to be desired.

After several misdiagnoses for my son’s eczema, we very fortunately landed upon Dr. Tarrant at Lake Austin Pediatrics. Other doctors had told me my son was 1. Allergic to breastmilk (please!) 2. Had a fungus 3. Had a serious skin disease. Dr Tarrant took one look at him and told me it was eczema. Two weeks later and some very heavy cream and it was gone. Ridiculous. Fortunately this was before his first birthday and she has been his primary physician since then, (he’s now 7.) Dr. Tarrant was more then willing to do a more spread out vaccination schedule and always gave us an abundance of information on each. Listen and trust licensed doctors, please, not your friend’s Facebook pages! We love the connivence of the walk-​in sick clinic in the mornings. This is also a great system for keeping the sick kids away from the healthy kids, who may just need shots or well checks, as the later come in the afternoon. All the staff is very friendly and helpful and Norma– the front desk nurse is just about the best nurse/​receptionist ever. She has helped me COUNTLESS times with many issues. We do not have health insurance and it is worth noting they are very affordable.

Very impressed! Just recently left a practice due to inattention and wrong diagnosis consistently. Dr. Tarrant’s office was so attentive and accommodating to my situation. Dr. Tarrant’s is great and helps ease your mind for things that are going on with your little one. She also gave me her cell phone number to call in case I needed her. What dr.‘s does that? I think you would be hard pressed to find a dr.‘s to do that. I was a little nervous going to a small practice with only one dr but I think it was just what I was looking for. I have found our pediatrician.

I’m a big fan of Dr. Tarrant and the staff of Lake Austin Pediatrics. My now 2.5 year old son has been seeing Dr. Tarrant since he was a week old. I would not go anywhere else. Totally trust Dr. Tarrant and feel very confident and safe with her guidance. And the sick clinic/​walk-​in hours have been a major bonus on a few occasions!

Dr. Angela Tarrant has been my daughter’s pediatrician since day one. She is incredible. Very caring, involved, and has always been interested in the development and health of my child in a very kind and positive way. She was understanding when I had questions about vaccines, she was encouraging when we had questions about diet, behavior, she always made time to talk with me during appointments.
The walk-​in sick hours are wonderful here 8:30 — 11:30 with no appointment necessary is such a convenience when your little one is just running a fever or has an ouchie you need looked at. Wellness check ups do need to be scheduled in advance.
Most recently we went to get my daughter up to date on her vaccinations as she started a new school and we did a modified schedule so far. We had Dr. Gupta — this was our first meeting. She has a different mannerism than Dr. Tarrant — it’s a linear difference, though; The level of care we got was exactly perfect. Dr. Gupta is efficient, effective, caring, she has a great mannerism with children and is very thorough in her assessing their health.
Our visit was timely, the nurses are always extremely sweet — which is great because they’re who administer shots if that’s what you’re there for. They’re very fast and make that experience as painless as possible for your kid, then they take the time to cheer them up afterwards with some positive reinforcement and stickers… Now if they had cheer-​up treats for Mommies that’d be great because I think I took it harder than my kiddo!
As an added bonus, the waiting room is very clean and neat and has two lovely fishtanks which serve as a very attractive, interesting and even educational distraction for children!

Dr Tarrant is very helpful. She and her staff make you feel comfortable and you know you can ask and tell her anything that may be on your mind. She has been seeing and taking care of my daughter since her birth, and since my daughter was my first child, I was nervous about EVERY little thing from a slight cough or diaper rash. She reassured me every step of the way. If you have to reschedule your appointment, they help you get in around the same window so she is on track with your child’s development. She makes house calls, and even gives you her cell number in case you need her to make a late night visit. I couldn’t imagine any other doctor taking care of my child. She is simply the best, very knowledgeable and caring. I have and will continue to recommend her to anyone seeking a pediatrician.

Dr. Tarrant is fantastic and I can’t say enough good things about her and her staff. Everyone is relaxed and helpful. I’ve never felt rushed and she takes the time to really listen. My son has special needs due to cerebral palsy and he sees a number of different doctors and specialist, but she’s the one we can turn to for just about anything and get easy to understand answers and feedback. She has also been a great resource of help in getting my son help with health insurance, CLASS program, therapies and other services. We’re very thankful to have her as our pediatrician.
The clinic has walk in hours in the morning, which is also very handy for when you need a quick check up for flu/​cold/​rash and that sort of thing. We’ve never waited more than 10 – 15 minutes from walking in the door to seeing the doctor.