Worst laundry facility. The smaller washers are so old and a couple of them have not worked for awhile. I have never used the change machine but they look so bad I did not want to put money in with the chance I would not get my change. Need someone to take over the business to put money in it to the business to improve it.
Vanessa N.
Évaluation du lieu : 1 Austin, TX
This laundry place is very dirty, the machines don’t work! No A/C. Looks like they dont have no one working here. The dryers are nasty, old and dirty from the back. They smell like if the clothes is burning. You put 50 cents in the dryer and it only gives you like 5 mins! The emergency CONTACT number on the wall her name is «LISA» she is a very terrible person and manager or owner. Whoever she is too the business. She doesn’t know how too talk to the customers. She says bad works to a customer just because they are trying to get a refund, because the machines don’t work! LISA«check and keep up» with the maintenance on alll your machine, if you don’t want a costumer to call you or text you for there money back! She stole my $ 9.00. Learn how to deal with customer service you rude person or don’t have a business! ***Attention people please avoid this place. This business doesn’t even deserve not even one star or half a star.
Holly H.
Évaluation du lieu : 2 Austin, TX
The place was covered in litter and old clothes, half the machines had signs on them saying out of order. It looked as if it hadn’t been cleaned in a while.
Cody B.
Évaluation du lieu : 3 Austin, TX
My washing machine retired today in dramatic fashion dumping the soapy water slowly into the floor. No surprise that lakeway doesn’t have many, wait any, no 1 laundry. What’s good: * The machines are new and work well * Change machines available * In lakeway area What’s missing: * vending soap or dryer sheets * restroom * air conditioning Tip: * you can buy soap across the street at the shamrock gas station
Denise B.
Évaluation du lieu : 1 Austin, TX
Just moved to the area, don’t have a washer/dryer yet. I had one load of a few towels and some cleaning rags. I put them in the washer. Over an hour later it’s still on «prewash». So there’s a sign on the wall«» for emergencies call…” I wasn’t sure if this was an emergency or not, and little did I know I couldn’t open the washer cause it locks when it’s in use, so I’m stuck. So I call the number and explained the situation to Lisa, she said she could be there in about 45 minutes. I said I had some errands to run but would come back. Fine. The maintenance man came and my washer finally stopped after 2 and a half hours. So now my few towels are in the dryer. One load took over 3 hours. Oh, and there’s another lady here has the same issues with a different machine. I called Lisa back and said she’s got a few pissed off people here, she really didn’t care. Her response was«ok». So cleanliness a 3, maintenance of the machines a 2 and give a shi* 1 star. Will never come back. Thanks for taking my entire morning for one load of towels!
Jen C.
Évaluation du lieu : 3 Reno, NV
Good laundromat, clean and most machines work well. They have $ 3 and larger $ 4 washers and a large bank of dryers. The dryers are 50 cents to get your load started and 7 minutes per quarter after. There’s a few arcade games, but the best thing about this place is the killer taqueria next door. Put your laundry in and go eat!