McDonalds

Came for a smoothie and mozzarella sticks. Waited in line over 5 minutes only to get to the window and they tell me they don’t have the strawberry smoothie. when I asked for a refund, they gave me mozzarella sticks and told me to pull up. Mozzarella sticks had no sauce and I still waited for ever for my smoothie.

The most disgusting McDonald’s I’ve ever been to. The place is poorly ran. It looks like they don’t even bother cleaning, ever. Most unprofessional and rude employees. It smells horrible inside. It takes twenty minutes to just get your order. The managers are super rude. The drive thru is really unorganized. They never have the frappes working. The coffee taste stale. The food is hardly ever fresh. I would strongly advise you take the extra trip to go to another McDonald’s.

Dear Ronald,
I know you aren’t a real person like Santa Claus but, can you please help this location function?
This place is right by my office so, I frequent it. There has not been one time that I have come here that there hasn’t been a problem. The issues range from we are out of coca cola, no fries, having the lunch menu up when it is still breakfast and giving the wrong orders at the drive through.
When you do actually get the correct order at least one of your items will be glacially cold. It never fails to happen that way.
This location now serves breakfast all day however, it’s a very small selection of breakfast items. It is also very difficult to get in and out of this location onto Airport Blvd.

I went to this McDonalds last Friday and then this morning, I told the cashier, that last Friday I bought the sausage biscuit with egg and cheese and that they forgot to add the cheese,
and she said she would make sure they added it this morning, well low an be hold, they didn’t
add it this morning, they have nothing but incompetent people that work, there the manager needs to look into their employees, you just lost a customer. But McDonalds wont care if they loose one customer, so I am really wasting my time writing the darn review.
Good going guys, you still have that reputation as just sorry.
Just someone that wanted breakfast.

This is the slowest «fast» food place I have ever seen. I waited in the drive through for about 25 minutes for a very simple order. And this is not the first time this has happened. They took a really long time with my order the last time I was there. I will NEVER go back to this McDonald’s again.

Alright. I have to say, this McDonald’s is hilarious. Every time my friends and I go we have a discussion about how they’re going to mess up our order, and McDonald’s never disappoints — they ALWAYS get our order wrong and act like it’s our fault.
There aren’t a lot of consistencies in my life, but knowing I won’t get what I ordered at this good old Mickey d’s is one of them. I’d like to publicly thank them for being awful. At least it’s one humorous constant in my life — THANK YOU!
Lol, in a weird way how terrible this McDonald’s is has been a source of humor for me and my roommates — we’ve bonded over how ridiculous it is. Was this your plan all along, McDonald’s? To make the world a better place by being being terrible??? lololol!
Xoxox,
Food girl

This is the slowest McDonald’s I have ever seen… What are they doing in there? Is there only one person working in the entire building? If there is only one person, they are doing a great job! But I have a feeling there are a lot of slow/​incompetent people working in that building.

The owner of this mcdonalds is TERRIBLE! The ice cream machine is broken more times than it works. Why he spends so much money on flags, tv’s, & remodeling yet can’t seem to keep up with the food services.

This place is a joke. Full of unhelpful jerks who just stand around and talk and you don’t get your food for 30 or more minutes. Everyone there should be fired and replace with workers who actually deserves a pay check. I will never in my life go here again.

Horrible Horrible McDonald’s. I know it’s McDonald’s. But the people who work at the register/​drive thru window are rude. NOT EVEN A THANK YOU HAVE A NICE DAY. NOTHING. WOW Horrible food too. Food was old. AVOID this one.

After renovations and adding a double lane, they seem to have it together! Staff is nice, too.

I work very close by this place and have been very pleased in the past but the last 3xs I went in the last two weeks the food has been very cold. I will never go back. The customer service is terrible. No more McD’s fries for me. My tummy is so sad. Do not waste your time or money.

it needs at look of work with the speed also understanding what the customers are asking for. Employees seen to be confuse.

The drive through line was long but the employee that took my order gave me my drink at the first window so I didn’t have to wait! I love going to McDonalds because their drinks are only $ 1 any size :-)

It’s a McDonald’s. So You know the food is consistent everywhere in the world, thanks to those chemist/​chefs. Just driving to the hotel and I see one open ²⁴⁄₇. I know it’s not good for the health. But it’s open and I don’t have to get out of my car in the middle of the night.
There was a ridiculous line at drive thru, so we I finally pull up to pay at the second window, the cashier apologized to me profusely and said that she didn’t expect so much business at that time of the night. I wasn’t expecting an apology.
To top it off, I got a mutant nugget in the 10 piece McNuggets. It was two nuggets fused into 1, so I really had 11 nuggets!

This restaurant is another example of what businesses in East Austin think of the neighbors. They think we are second class citizen because they continue to give and are being allowed to give second class service. The employees at this restaurant, regularly, give bad service. They give you wrong items or don’t give them at all. They aren’t friendly and management doesn’t care or correct employees. Even the owners don’t respond to complaint, though they have their number and email up for comments and concerns.