My wife and I needed an agent to help us buy a condo in downtown Austin, and we were lucky enough to choose Nicole James. In retrospect, working with Nicole was one of the smartest decisions we ever made because she was so thorough and so patient in showing us a wide range of different units all over the downtown area. Her knowledge of the Austin real estate market is second to none, and she was totally focused on getting at the heart of what we were looking for, despite our own confusion as to what we wanted. Every place she took us, we could tell she was listening intently to what we were saying, gathering information that would help her understand what properties to show us next, and what to stay away from. Through this process, we ended up with our dream condo right in the middle of downtown Austin. We couldn’t be happier with how thoughtful and attentive Nicole was to our needs. She worked exceptionally hard for us, not just showing us properties, but making sure she hit the bulls-eye, and then making the entire paperwork process easy. She earned our highest recommendation.