Pizza Hut

It’s alright. The have a buffet during the week for lunch, casual dine in and delivery. Nothing really fancy but with online ordering and the specials they run its alright. It’s what you would expect from Pizza Hut.

The worst pizza delivery to order from. They not only hate delivering on time, they also dislike giving you your order in full. Usually something is missing or just wrong. I would never recommend this restaurant to anybody for any reason.

The first two times I ordered for delivery, everything went smoothly.
The third time I ordered for delivery, I paid by credit card and gave the guy a $ 4 tip. Then I got an email from my credit card company saying that it turned into a $ 40 tip.
This is the fourth time I’ve ordered and I’ve been waiting over an hour so far. Probably won’t order any more from this pizza hut.

If you like eating bad pizza in a filthy restaurant this place is for you. There wasn’t a clean table at 12:15. They seem to have two employees running the entire restaurant. They didn’t seem to have support of ownership. The drink machine will give you extra fluid if you press for Dr Pepper that isn’t Dr Pepper.
So if you like pizza stuff for your food hole in a dirty plates go here.

placed order online and then after waiting 40 minutes in the store got a refund. I asked multiple times. First thing cashier said was I am glad I don’t work back there. The I told the manager I had waited 40 minutes so far and she said wow. Nothing no apology nothing. Got a refund.

Ordeedr two medium pizzas and a set of cheese bread sticks. After waiting for two hours for the food I tried to be understanding because the weather had been awful. Upon arrival, the delivery woman didn’t bring my cheese sticks and when I asked where they were she asked to see the receipt so I gave it to her. After realizing she didn’t bring them she kept the receipt and my money and said she’d go get them and drop them back off. I asked how long it would be and she said she didn’t know. I figured to give her the benefit of the doubt and wait for the food I paid for. She never returned with my cheese sticks or my money or bothered to call and apologize. Truly felt ripped off.

Second time to call first-​time said would take an hour and a half second time said two hours .
Used to love Pizza Hut but their service is getting worse and worse every time I call different pizza huts,

This place is terrible. Do not order from here. Horrible service. Bad people. Only offer excuses.
Ordered a pizza at 7:30 and it finally arrived at 10. We were not informed about any issues. We called after 90 minutes and were told they were short staffed but it had just left. 75 minutes later it arrived burnt and cold. Worst experience ever.
I called to complain and was hung up on twice. Then I was out on hold waiting to speak to the manager. I waited 15 minutes before calling on another phone while holding. This time I was lied to and hung up on. I called again. Was told to hold hit said I was already holding on another line (for 30 minutes at this point). Finally talked to manager and only got excuses. No real apology. But of course offered me a $ 20 credit.
Stupid me tried to use the credit tonight and when I ordered online it said it wouldn’t be delivered until 11pm! Called to cancel and of course more excuses.
This place should be shut down. Do not waste your time and money. Go to any other pizza place.
Thanks for two terrible experiences. Save the excuses.

I rated two star because the pizza i ordered was tasty and the guy who delivered it was a good guy… they gave an expired hershey’s chocolate dipping sauce…

I ordered my pizza at 1030 on a Saturday night, it wouldn’t be until 12:10 that I would receive my pizza. This was fine, I was watching a movie anyway. 12:10 comes and no pizza. I called this Pizza Hut and they were closed. I then called a Pizza Hut that I knew was open (in a different state) and she said as long as the order is received before we close policy is, we will deliver. She said maybe they are running behind. It is now 1:47 am and clearly they aren’t running behind. I called again and the phone finally said if you haven’t received your order stay on the line… I was on the line for ten minutes when the recording said, «all of our representatives are assisting other customers.» After waiting for ten minutes and hearing this phrase for the 5^th time, they ended me call! Ridiculous.

Ugh! I love Pizza Hut but this place is run by kids who can’t keep up. I ordered a set of wings (no pizza) for carry out…45 mins early. I arrived at the time they said it would be ready… But still had to wait an additional 15 mins for wings. I don’t know if they were short or just disorganized. Won’t be coming back to this location.

I ordered 2 medium pizzas, and two (8-​wing) orders of wings at 8:30pm on 2÷28÷15, and after about 20 minutes i received an email saying my order would be delivered at 10:30pm. First of all, 2 hours of wait for a simple meal is beyond ridiculous. At 10:33pm, I called to check on my order and they told me it would be delivered in 20 more minutes. At 11:00pm, I called again and they asked if i still wanted my order and I said yes, and the worker said the order would be on him because of the wait. When the clock hit 12:15am, I gave up. If I had known it would take over 2 hours, I would have ordered elsewhere. I hope they didn’t charge for a horrible experience.

This Pizza Hut has construction nearby, so it can be tricky to drive in if you are picking up or dining in. The reviews for this particular chain are pretty awful, but I think that is mostly due to delivery problems.
I came here to dine in with a friend for lunch. We split a large, pepperoni pizza with the new honey sriracha crust. No joke, this is probably one of the best pizzas I’ve had in a long time. The new crust has a really nice sweet and spicy flavor. In addition, the marinara sauce and pepperoni are so tasty. The texture of the pizza is perfectly crispy on the outside, but soft on the inside. If the pizza wasn’t 10 000 calories, I could probably eat it everyday.
Based on previous reviews, I probably won’t be getting delivery from this Pizza Hut in the future, but I will be sure to stop by for lunch.

Ordered pizza over three hours ago… still nothing. When I call the restaurant… no answer. Horrible customer service!

I usually love Pizza Hut but I went here for the lunch buffet. They are understaffed so the same person that works the cash register also buses the tables, so you are usually waiting for either a clean table or to pay. Sometimes I have walked in and the buffet has no pizza left at all so you have to wait. They also have 4 TVs that face the dining area and all 4 have their volumes up so unless you’re sitting directly against one of them all you hear is a jumbled noise of 4 different channels.

Horrible service! They took forever to take our order & bring us our TWO pizzas!!! Go to a different pizza hut.

Horrible customer service./seemed slightly racist/​not to mention they refused delivery to a place that’s only 3 miles away don’t eat at this restaurant

While living in L.A., I ordered frequently from Pizza Slut because there really weren’t a lot of decent options. I must say I was always pleased. In Chicago — land of pizza (yes, even thin crust) — I only ordered once because of a great deal. Otherwise, there is no reason to order from Pizza Hut in a city like Chicago or New York. The Pizza Hut store on Howard in Chicago’s Roger’s Park was surprisingly good and did not skimp on toppings. Perhaps it was because Chicago boasts some of the best pizza in the world — deep, pan or thin crust.
My brother warned me that he had a hard time finding decent pizza in Austin — but I have faith I will find it – by reading Unilocal reviews. Most of the time I am partial to New York style pizza — the foldable, generous cheese topping type. And this definitely is NOT it. Not that I ever thought it would be.
We had a coupon that my brother got due to their screwing up an order. Maybe they skimped because he told them about the coupon before we placed the order. While that would be stupid — especially if they want to entice us to come back — this is the kind of place that would do just that. And they sure did. One word: YUK. The worst pizza I have ever had. They skimped so much on this Meat Lover’s pizza that it was more like focaccia bread. In fact, I’ve had better focaccia bread and would have preferred it.
I don’t know as I would ever try the buffet, but I might — since I love a bargain. For now, the remainder of the pizza is in the freezer in individual slices and when I decide to have one, I will doctor it up with a LOT more mozzarella cheese and perhaps other stuff.

This is by far THE WORST SERVICE I’ve ever had.
I placed my order online for 1 Pizza at 8pm (expected delivery 9:30pm). It is now 12:30 am and my food isn’t here. I called at 10pm to find out what’s going on and they said it’ll be about 30 more minutes. I call again at 11:30pm and they tell me «it’s on its way.» I’m pretty sure it doesn’t take an hour to drive 5 blocks.
This is about the 3^rd time this happened and i’ve had it with this fraud of a business. They never let the customer know if the wait time will be longer and they haven’t even offered an apology or some compensation.
Also, when the food DOES get here, most of the time the pizza is crushed on the side of the box. Furthermore, the drivers tell you to come down to pick up the pizza if you live in an apt complex (even though I write the gate code in my message).
Dominos and Papa johns deliver straight to the door. If im going down to ground level to pick up pizza, I might as well save myself time and delivery charge to get in my car and pick up the food myself.
Worst experience ever and I hope this place goes out of business.
*****UPDATE******
I just called to «rectify» this issue. I started out saying
«Can I talk to your manager, I’ve been waiting for my pizza since 8.»
The guy asks for my address then responds «I am the manger here and oh that order is on its way already.»
«That’s funny because I placed that order at 8pm last night»
«(long pause), ok let me transfer you to somone else.»
After explaining my situation they tell me they will refund my money and give me a $ 10 credit for my next order since it’s 2pm. «What’s that supposed to mean?» I asked. «Well sir, if you called us earlier when we opened we could have given you a $ 20 credit.»
I’m sorry but they made be wait over 5 hours for NO food then tell me that they COULD have given me $ 20 but because I’m a normal human being and have stuff to do on a Monday morning that I don’t qualify for more credit???
EVERYONE SAVE YOUR TIME AND MONEY AND DONT LET THESE PEOPLE STEAL FROM YOU!

Stopped in for the buffet today. Honestly, I didn’t expect great pizza, but just a variety of different stuff.
So, here’s what just under $ 9 got me (besides a drink). When I got there just after opening, I was able to get some pepperoni pizza, which went quickly. They also had some varieties of supreme and/​or veggie pizzas which sat around. Same for the sausage pizza. No cheese pizza (a staple) at all. Also, unlike some buffets, nobody at Pizza Hut asks if there’s anything you’d like to see on the buffet. Finally, I had a serving of a surprisingly good pasta casserole with spiral pasta, ground beef, tomato sauce, and cheese.
Bluntly, while nothing was disgusting and what was available was pretty good, it felt to me like this Pizza Hut really is just «mailing it in» on their buffet.