Ordered from this location months ago, and two hours later received my order, ice cold. Called and was told I could only receive a credit on my account, not a refund, which apparently never went through. Poor customer service.
Ashley W.
Évaluation du lieu : 1 Austin, TX
WORSTSERVICEEVER. I order my pizza at 730 was given the time of 754… it arrived at 820… FREEZINGCOLD… when I called the manager all he gave me were lame excuses and offered a new pizza in 30 minutes and a refund. Um no thanks there’s no point in that. I live on wells branch 10 minutes with traffic from this location… he said his driver left at 750. soooo 30 minutes to drive maybe 5 miles. NO. on top of that they have a new employee with 0 training telling me my order was deleted(I called because it was late) at this point I’m livid. I have been ordering from pizza Hut my whole life… I NEVER order anywhere else. But now I refuse to order from this poor excuse of a business. This place needs better management and to train their employees before throwing them on the phone. I will be calling corporate tomorrow.
Cabell F.
Évaluation du lieu : 1 Wells Branch, Austin, TX
If I could give negative stars I would. Worst pizza I’ve ever had. An abhorrent excuse for food, pizza was stuck to top of pizza box and tasted very old and not like a pizza should. Will never order again and will not recommend to anybody.