Public Storage

Great customer service. Mary was always helpful and returned my calls. I never had a problem with the unit or location. My only complaint is that I spent way more money than I would have liked. I did not get the $ 1 move in rate and ended up having to pay the full month for both first and last. Just read the fine print and talk with the location, not the customer service line.

Kim was amazing! My code wasn’t working and I saw through the fence. She assisted me on getting in even though it was after business hours.

MOLD MOLD MOLD!!! Get your stuff OUT ASAP!
This Public Storage is covered in MOLD!
I rented space at this location and was told that it was mandatory for me to purchase insurance coverage to cover the items that I put in storage there. I complied and purchased the policy.
When I went to remove the items that I had in storage, I found that they were covered in MOLD. I contacted the office about filing a claim for the damage. They directed me to Perfect Solutions Storage Insurance. Sedgwick Claims Management Services, Inc represents PERFECT SOLUTION STORAGE INSURANCE PROGRAM, the mandatory insurance company for Public Storage. They evaluate damage and claims. Sedwick Ins Co will determine if it is MOLD or water damage based on the management team’s assessment. Then determine if you have a valid claim. Note: their insurance only covers $ 350.00 worth of damage for MOLD less the $ 100.00 deductible… total payout $ 250.00 for a MOLD claim. That does not even cover the cost of clean-​up, let alone the cost of new mattresses.
In addition,
* no one contacted me to let me know that the storage unit that I rented was damaged or that water had leaked into the unit.
* my items were also damaged due to the fact that at least one of the storage units was being used as living quarters and the «resident» smoked.
* So now I have mattresses that were affected by both mold and smoke.
* Several large antique pieces that have mold growing on them.
If you were considering renting space, I WOULD NOT. If you have items stored at this location, I would check your unit, as it might be affected, by the recent rains… Water Damage & MOLD!

I didn’t give them 5 stars because… well. No one gets 5 stars from me. Becky was as pleasant a person as you could hope for in a customer service role. I am only using this space for a short term storage need bu I can assure you that I will return should the need ever arise again.

Very nice location, bathroom very nice and clean. We are returned customers and were happy to see Becky still with the company.