I noticed a bug in my new house, so I started looking for a pest control company. I remembered that RxPest had done a termite inspection for me before I bought the house, so I called them up to see if they also did pest control. Even though they didn’t answer my call, they called back within an hour after I left them a voice message, which impressed me. They even agreed to come out to service my house the very next day. They gave me a 2-hour window(2 – 4 pm) and said they would call me 30 mins ahead of their arrival time to allow me to rush home from work to be there. Sure enough, Beth, the service technician, called me at 3:15 the next day and said she was 30 mins away. Perfect! True to her word, she rang the doorbell at 3:45, just minutes after I had come home from work. At this point, I was really impressed with their professionalism and timeliness. Now, on to the pest control service itself. Beth was very energetic, friendly, and eager to answer any questions. She quickly diagnosed a scouple of problem areas involving carpenter ants and took care of that problem. Then, after seeing a new fire ant mound that had developed overnight, she told me about their 12-month guaranteed fire ant prevention application. I said, «Sign me up!» because I hate those little guys. Beth then sprayed her bug spray stuff throughout the interior of the house and her fire ant spray all over the front and back yards. The whole thing took about an hour, which is what she had estimated at the beginning. Since she left I haven’t seen any bugs whatsoever inside or outside the house. Even the mosquitos are staying away. It’s amazing. I’m so glad I called these guys. Being bug-free is a wonderful thing. I will continue to use them in the future to keep it this way!