They had some nice options, but they had no sales going on for the new year which meant other stores had much better deals on similar couches. The sales person was what you would expect for a typical pushy sales stereotype. He asked us no less than three times if we’d like to go ahead and fill out the financing credit check while we were still looking at their inventory(each time was a no, why would I fill that out if I haven’t decided to buy?). He then couldn’t answer if it was a hard or soft credit inquiry, so no thank you I’m not going to give you my SSN. When we went back the next morning ready to pay in full and asked about whether they could give us a deal on delivery or include the ottoman, we were told that the manager wasn’t in so he couldn’t make any deals, and that if we had found a better price on a similar couch at another store to just go buy it there. So we left, and we did. Not the best way to do business.
Deborah H.
Évaluation du lieu : 1 Austin, TX
I ordered a love seat almost 3 months ago… I liked it that much that I was willing to wait. I was not told that I would have to start paying on it before it even arrived in their store.(it applied for the financing THEY offer. However, I would have been happy to start paying on it, but apparently the bill somehow never arrived In my mail, and now(I still don’t have the love seat) I have a late bill and have to make a double payment on something I DON’T EVENHAVEYET! Is that even legal? They said they called the finance service it’s through and did ‘all they could’ Yeah, I’ll just bet they did… I had hoped to add the matching recliner eventually, but now NOANDHELLNO, they will not receive my business EVER again. thanks for nothing sofa mart.
George A.
Évaluation du lieu : 1 Austin, TX
I stopped in here the other day to get some information on furniture and after wandering around for a while looking for an associate to ask some questions to, none were found and when I did find them, they were all just sitting behind the counter ignoring customers. I would never come back and waste any more time at this place.