Texas Nutrition Consultants

I saw Shelley Madsen, RD, in 2012 when I was first diagnosed with type I diabetes. The visit was absolutely horrible and I hate that I wasted one hour and $ 140 on that visit.
Ms. Madsen did not assess my baseline understanding of nutrition. I had taken two nutrition classes in college and was very well-​versed in more than the basics; however, she gave me spiel that she gives to individuals who don’t know the difference between a carbohydrate and a fat. Not very useful for me. In her spiel she instructed me to eat 300g of carbohydrates per day, which is based upon the USDA’s guidelines for the average healthy person. When instructing me to eat 300g of carbs/​day, Ms. Madsen gave me a list of foods that count as one serving of carbs, including one cookie or one dinner roll (which I already knew, by the way). She told me that all carbs are the same, so a cup of fruit is the same as one cookie. I was surprised she didn’t even try to encourage me to eat higher-​fiber carbs (like whole wheat) or more nutritionally meaningful carbs (like fruit). The icing on the cake (teehee) was that she told me that I can always eat more carbs «because you can always take more medicine!» Uh. .. Call me crazy, but shouldn’t the mantra of a dietician be «let food be thy medicine»?
In all, I was just completely unimpressed. She failed to assess my knowledge, which meant that she she spent the entire hour teaching me things I already knew. I literally learned nothing new in that session, except that I should eat lots and lots of carbs and just take lots and lots of insulin to cover it. Thanks for nothing, Ms. Madsen.

When I was first diagnosed with diabetes several years ago I had an appointment with Shelley and was disappointed with the level of advice and information that I received. Although I have had gastric bypass surgery, she refused to take my unique needs into consideration and continued with a routine «instruction» on portion size, checking carbs and calories, etc. Very routine and easily found with a quick Google search. Per my doctors’ request I scheduled a follow up this past Dec. and requested a different nutritionist. I had specific questions and thought maybe my experience would be different. On the day of the visit, I was ill. I had to cancel about six hours prior to my appointment. Although the policy is to charge a 45.00 cancellation fee, I had hoped that considering I called early in the day, I lived out of town, it was my first time to miss an appointment, and I was sick, that the office would forgo charging the 45.00. Please be warned that this policy is strictly enforced and regardless of whether they were able to reschedule someone else in my place, I was charged and will have to pay the 45.00. I will say that they have been very nice about waiting three months for the payment as I will pay it on March 25 for a missed appointment on Dec. 3. And they are definitely consistent in both the policy and the service and do not differentiate for patient need or situation.

I had an excellent initial visit this afternoon with Emily. I thought it was really great that she was able to pickup and go with my knowledge level rather than going all the way back to the basics and covering the concepts that I already understood. She filled the time effectively, gave me good information/​suggestions, and listened to what I had to say (responding to my data in her suggestions); also, she was a kind and considerate lady. Brenda in the office is a hoot and a half. So far my analysis is that these are very nice people with a lot to offer. I enjoyed the relaxed environment — no one is going to calorie shame you here — and I will continue to use the office for nutritional counseling.

I stand by my previous review, but wanted to add an update. I talked with Shelley Madsen, the owner of Texas Nutrition Consultants. She contacted me after reading my review. Her intention wasn’t to pressure me to change it, but to find out what went wrong, apologize for how upset I was, and ask my opinion on ways that she can stay connected to patients so that she knows what their experience was like. I truly appreciated her listening and actively seeking ways to make the patient experience better.
I would feel completely comfortable returning to Texas Nutrition Consultants, just not to Jorie. I do have friends that see some of the other staff members there, and they have been happy with the experience.

I love Texas Nutrition Consultants. Brenda, the Ofc. mgr is really great. She always has a smile on her face and has a pleasing personality. My dietitian, Shelley, is the greatest. She listens to what I have to say and also encourages me, advises me and is very knowledgeable. She makes suggestions, if I’m having a bad week or day and is always there to help me.
I don’t know what I would have done without her help and guidance.
She’s like a dear friend to me.
The office is very pleasant and professional. Their goal is to help you and from what I’ve experienced there, I couldn’t have asked for a better dietitian to go to.
As far as the comment about scheduling, I too have worked in a physicians office and I can say that, yes, that sometimes happens. These people try hard to accommodate everyone the best they can. Yes, sometimes they are pretty busy, but then I would be reluctant to go somewhere where they are always open (could it be because there’s no business?).
Texas Nutrition Consultants are the best, I feel very comfortable there because they make me feel at home. I would recommend them in a heartbeat!

I just called in to try and reschedule my appointment because I have a funeral to attend tomorrow and the person «helping» me, Brenda, informed me that there are no new appointments until April 1^st. I found this hard to believe since when I called in on Thursday March 13^th, many available times were listed for me to come in the following week including an appointment the next day on March 14^th. I have worked in a medical office before and know that appointments can fill up, but not that quickly. I was lied to about availability and I don’t appreciate that and will be taking my business else where. It is unfortunate because I was looking forward to bettering myself through one of your certified dietitians. Instead, I will be using the services of another dietitian where they hire helpful staff instead staff who tell you one thing one day and tell you something different the next.

Shelley Madsen and Associates, aka Texas Nutrition Consultants, has been a wonderful resource for me after being diagnosed with gestational diabetes. I am quickly approaching my due date with my first child, and I was shocked about 15 weeks ago when I was diagnosed with gestational diabetes. I was referred to a Maternal Fetal Medicine specialist by my ob/​gyn, and the specialist was awesome. However, the diet advice I got was «do a glorified Atkins diet.» Well, never having done Atkins and being paranoid about eating enough to grow a healthy child, but not too many carbs to hurt him… needless to say, I was very distraught and confused.
HERE COMES JORIE STUCKWISCH, Registered Dietician and Certified Diabetes Educator to my rescue! I made an appointment with Texas Nutrition Consultants as soon as I could, and they got me an appointment the next day. Jorie is such a sweet person. She explained how many meals and snacks I should be eating a day and how many carbs should be in each. She gave me some sample menus based on stuff I was already eating. She also suggested testing my ketones to make sure I was getting enough carbs! What I learned is it is a very delicate balance. Learning about nutrition has been so helpful not just for gestational diabetes, but for LIFE! I plan to see her again while breast-​feeding to make sure I am eating a good, healthy diet for me and for my baby.